10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
18,059 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #19

Dec 062023

Tucson

  • miles
The components that failed are the engine and transmission and parts associated with the functionality of these parts. It is currently in the shop but will be available for inspection upon request once repairs are complete. My safety and others were put at risk when these malfunctions occurred (driving incredibly slow on the highway could cause an accident, accelerator malfunctioning that might break, broken down late at night hours from home, parts catching fire from leaking oil, etc.). The problems have been acknowledged by my warranty company and the two repair shops that have serviced it. My car was inspected by Geico Insurance Company after I got rear-ended and needed to file a claim, however, the inspection was not specifically on my engine/transmission. The warning dash lights didn-??t seem to come on until it was too late, especially during the transmission issue. I was driving around for days leading up to this issue thinking it was acting weird because it was due for an oil change but when I got one and nothing improved, I knew something was wrong. The check engine light did not come on until the car started to actively shut down and not move when I pressed the gas. The full detailed complaint is attached and receipts for repairs are available upon request. Attached is an overview of parts and pricing from the warranty company for the two claims.

- Daytona Beach, FL, USA

problem #18

Oct 012023

Tucson

  • miles
Intermittent starting problem. Sometimes it won't start at all after as many as 12 attempts. Sometimes, it starts after several attempts. The weather does not seem to affect the problem. The EPB light has come on an stayed on after a non-starting episode but it goes off again too. It is not safe to drive because I get stranded. After it gets towed, it ends up starting at the mechanic's shop. No one, including and especially Hyundai will try to isolate and diagnose the issue. The issue is mentioned often on Hyundai owner's posts on internet forums but definite solutions are not mentioned.

- Katy, TX, USA

problem #17

May 012023

Tucson

  • miles
Continued excessive oil consumption Oil light has illuminated a few times now I feel something besides an oil consumption test needs to be filed on my 2019 Tuscon Car running rough as well

- Poulsbo, WA, USA

problem #16

Aug 252022

Tucson

  • 3,000 miles
The contact owns a 2019 Hyundai Tucson. The contact stated while her daughter was driving 10 MPH and making a turn, the vehicle started shaking and stalled several times. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was 3,000.

- Gainesville, FL, USA

problem #15

Aug 252022

Tucson

  • miles
The car started shaking and stalled. I restarted and it stalled another 2 times. I call Hyundai in Miami on 2001 NE 2nd ave 33137 and I dropped off. They refuse to fix it saying the computer did not register any fault code. I am not comfotable driving a defective vehicle.

- Gainesville, FL, USA

problem #14

Jun 102022

Tucson

  • 22,000 miles
The contact leased a 2019 Hyundai Tucson. The contact stated on four separate occasions while driving and without warning, the vehicle jerked and lunged forward. The contact then stated that the second time while idled in line behind another vehicle, the vehicle jerked and then lunged forward. As a result, the vehicle rear-ended another vehicle. The air bags did not deploy. No injuries were sustained. No medical attention was required. A police report was filed. The contact then stated that the third time while stopped at a stop light, the vehicle jerked and lunged forward almost causing the vehicle to rear end another vehicle. The contact also stated that a fourth time while idle, the vehicle jerked and lunged forward without warning. The dealer was notified of the failure and informed the contact that the jerk happens. The manufacturer was notified of the failure where it confirmed that the vehicle jerked but did not offer any further assistance. The vehicle was not diagnosed. The failure mileage was approximately 22,800

- Orleans, MA, USA

problem #13

Jan 052021

Tucson

  • miles
Sometimes the auto hold will turn orange and the button sinks in and freezes there. I cannot release it and it does not operate at all. It has happened twice since I got the one recall fixed, once before the recall. I thought the recall would fox it and the dealership thought so also but it did not solve the issue. Since the dealership has new management I have received no assistance from them. The new management has very poor customer service since the change and are still repairing the damage to my engine they said they caused, but i believe could be something to do with a lawsuit which is why they refuse to speak with me.

- Columbia Falls, MT, USA

problem #12

Apr 122021

Tucson

  • miles
I was looking up to see if my car had any recalls. Because, my other car just had one. I just bought this car and surprise they did know it had a recall.I bought it used may be that's why but it's registered I just want a recall card so the problem can get fix now that I know. Thank goodness no accident just want recall card to fix problem thank you.

- Mastic Beach, NY, USA

problem #11

Sep 122020

Tucson

  • miles
I was advised on 9/12/2020 that my Hyundai tuscon had a recall for ABS/antilock brake module, I called my local dealer and they said I would be notified once parts came in. In November I was contacted by Hyundai that I should keep my vehicle parked outside away from buildings due to risk of fire. I again called dealer and parts were still on order. I personally went to dealership in January and still no parts and was told I am on wait list. I do not feel safe driving this vehicle and I have given more then enough time to have this fixed. I want to terminate my lease since I do not want to continue paying for a vehicle I do not feel safe driving.

- Eastlake, OH, USA

problem #10

Feb 112021

Tucson

  • 11,400 miles
My 2019 Tucson has been getting horrible gas mileage and also making some strange noises that I'm unsure of what they are. It's also acting like it has no power installing on a pretty regular basis since the dealership has stated nothing's wrong with it and my vehicle health report continues to state nothing is wrong I decided to get a obd2 adapter to place on it so I could see what was happening. While the vehicle is running at idle doesn't matter if it is cold or warm the throttle body sensor does not go under a 10 so it's obviously sticking I don't know if it is defective or if it's been like that for some time but if the throttle body is stuck then that's going to cause it to stall that's going to make it burn more gas that's going to make it run pretty crappy and be kind of hit and miss. The vehicle's brakes are always grinding and squealing. There is also a wine and a tapping clicking sound coming from under the hood I don't know if it's a bad pulley or bearing or a loose heat shield or whatever but it's not injectors there's something under it. The rpms are continuously getting stuck the gauges are getting stuck, this car malfunctions every day.

- Plainfield, IN, USA

problem #9

Oct 152020

Tucson

  • 12,000 miles
My daughter has been trying to get the recall fixed for over 4 months. Glendale ca Hyundai keeps claiming that they don't have enough parts to do the recall. I called Hyundai customer service about the lack of parts and was told that they couldn't help the situation. When I speak to the service manager, he said that they have had no parts for the repair delivered to them. The address and phone of the dealership I am working with is 411 S brand blvd, glendale, ca 91204 phone: (818) 243-4110. Any assistance is getting parts so the recall can be serviced is greatly appreciated.

- Lake Orion, MI, USA

problem #8

Nov 102020

Tucson

  • miles
My car has a serious recall and I have been trying to get it fixed for 2 months and Hyundai keeps telling me they don't have the parts. I feel 2 months is too long not to be able to repair my car.

- Castaic, CA, USA

problem #7

Nov 142020

Tucson

  • miles
Recall notice received on 11/12/20, I called for an appointment on 11/14/20 and they said that they will call me when parts are available. No call received, so I called back on 12/18/20 after over a month and they said they will call be back when parts are in within 2 to 3 weeks.

- Anaheim, CA, USA

problem #6

Dec 072020

Tucson

  • miles
I have been contacting multiple dealerships in my state to fix the recall but they all keep reporting that the parts are on 'national back stock'. I have noticed some signs recently, possibly due to the recall, such as a brief 'yanking' noise when first starting the car and also a brief noise coming from my glove department whenever I turn climate on. Regardless, if something happens to me, other drives, or my car then I will be reimbursed. I should have a rental to drive. This is too dangerous. The recall states that the engine will catch fire for goodness sakes.

- South Charleston, WV, USA

problem #5

Sep 222020

Tucson

  • 280,000 miles
The engine light is constantly on, at times when my SUV cranks up, it shakes, and the brake pads has opening of air entrance. I don't feel safe! it's like that when it's in motion, turning, and on highway drive. Also, it acts as if it wants to cut off at times.

- Gainesville, FL, USA

problem #4

Sep 222020

Tucson

  • miles
I have had vehicle since June 5th, 2020 and have had 4 dozens times where it will not start. It has been in the service department twice, getting ready to go back for the 3rd time. The first time they could not find anything, the 2nd time, which it had to be towed, I was told that it was because the oil filter was not a Hyundai oil filter and I had to pay $118 even through I have a warranty. Now this morning even with the Hyundai oil filter, it will not start again.

- Columbus, IN, USA

problem #3

Nov 112019

Tucson

  • 14,333 miles
When A/C or heat is turned on, the vehicle is very sluggish usually. Last week I turned the heat on, and the car stalled out, forcing me to restart it. I was in traffic when this occurred.

- Lusby, MD, USA

problem #2

Sep 192019

Tucson

  • 390 miles
1.3 miles away from the dealership I purchased the 2019 Hyundai Tucson it started to smoke. 5 minutes later it was on fire!! it had less than 400 miles on it and I've yet to find out what exactly caused the fire. Hyundai or the dealership won't tell me. The fire came from the passenger side under the hood. The vehicle started smoking when I attempted to start it and caught on fire while off.

- Port Wentworth, GA, USA

problem #1

Jun 212019

Tucson

  • 0 miles
Forward vehicle collision detection avoidance assistance system, is not functioning. System does not provide warnings or braking. This a new vehicle.

- Port Charlotte, FL, USA