9.4
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,165 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
from time to time, when stepping on the brakes the whole front end shakes. when this happended i took the 2020 tucson back to the dealer to be checked out. I was told there was nothing wrong with it. and i was just not use to abs. I"m not stupid. i've had many, many cars and suv'''s, trucks with abs. this made me mad. and guess what, it still locks up. i
- Kalispell, MT, USA
The left brake lights are on the vehicle remains on even when the brake is not pressed.
- Houston, TX, USA
While driving one evening, it was brought to my attention that my passenger brake light was remaining on, when I was not braking. A week later, both sides are on. This happens only if my headlights are on - automatically or if I manually turn my headlights on. The back center light will only come on when I high the brake pedals. Again, back brake lights on driver and passenger side remain on regardless of brake pedal is engaged.
- Saint Paul, MN, USA
Copy sent to [XXX] Head Office Begin forwarded message: From: [XXX] Date: March 9, 2022 at 6:04:59 PM EST To: [XXX] Subject: My brake pedal dropped to the floor ?On 2/12/2022 I was driving my 2020 Hyundai Tucson I turned right and applied the brakes to stop the pedal dropped to the floor and didn-??t slow down or stop I tried to pump the brakes but the pedal was flat on the floor no pressure I put the vehicle I to park to stop The vehicle stopped immediately and I bounced around in it There was no ice on the pavement I was not sliding I turned the vehicle off and waited a few moments and the pedal came back up I very slowly drove up the block to my home and parked This scared me The next day I called roadside assistance for a tow to the dealership to be checked out( TOWNE Auto 3525 Southwestern Blvd in Orchard Park NY) When the tow truck driver came the next day he got in put his foot on the pedal pumped it twice to see him f there was pressure turned the vehicle on and he said the brake pedal went right down to the floor On Monday the 2/14/2022 The had the vehicle until 2/25/2022 they said they couldn-??t verify the concern I went there scraped the ice and snow off the vehicle got in pumped the brake to see if there was pressure started it abs again the brake pedal went down to the floor I call roadside assistance again and had the vehicle towed to different dealership on 2/26/2022 West Herr 5485 Transit Rd Williamsville NY They had the vehicle until 3/03/2022 Again couldn-??t verify the concern Both dealers gave a list of checked items I had asked if the master cylinder, brake booster, ABS, wheel sensors, or air brake n brake lines were checked All possibilities of a dropped to the floor brake pedal accordingly to the master mechanic at GEICO mechanical breakdown dept I requested this as I experienced a no brakes situation and I have no confidence in the ability of this vehicle to stop unless inspected properly Thi INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Orchard Park , NY, USA
Four Weeks ago, I called Henderson Hyundai,702-565-1500, concerning a fire hazard for my car that the Hyundai Company said would start on fire because of corroded brake lines. I was told before that this would be taken care of at my next oil change, today, 2-22-2022. The service rep said this didn't apply to my 2020 Tucson. I told him that my car met their recall instructions. The dealership refused to fix the potential fire hazard. I want to go on record that I attempted to resolve the issue and the dealer said no. I put my car in the garage and don't want my house to burn down.
- Las Vegas, NV, USA
Per the NHTSA recall 20V-543, the Tucson has a recall for possible brake fires since Sept 2020. As of March 2021 no dealer in the area yet has parts to perform the recall service. Hyundai is taking an excessive amount of time to remedy the fire hazard.
- Saint Charles, IL, USA
I was notified in September of 2020 that there was a recall to install a fuse kit into the ABS module electrical circuit and update the ABS software on my vehicle. It is now March 2021 and Hyundai still does not have the parts to correct this problem. Since this is a fire hazard, I see this as an issue that they need to promptly correct. 6 months is too long to be waiting when they know there is a problem.
- East Sparta, OH, USA
Recall 20-01-040H - I've been trying to get this part since July of 2020, this is a safety recall and I finally went to stew hansen Hyundai in des moines Iowa on 12/29/2020 and they ordered it for the auto officially. I had been on a list for when it came in to get it fixed. For this being a safety recall this is absolutely ridiculous that I can't get this fixed. This is a complaint not a vehicle issue. Hyundai's handing of this recall is lackluster at best. I don't feel enough if being done to get this taken care of.
- Nevada, IA, USA
Recall #195 fire hazard dealer said to call back in 3 wks. To see if parts are available. (park away from house. Can catch fire. In that case its not safe to drive. (brand new not as is.} should be eligible for loner car.and compensated for time I cant use car.
- Winder, GA, USA
The contact owns a 2020 Hyundai Tucson. The contact received notification regarding NHTSA campaign number: 20V543000(service brakes) however the parts needed to repair the defect were not yet available. The local dealer jenkins Hyundai located at 750 lodgeville rd, bridgeport, wv 26330 and the manufacturer were contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle had not experienced the failure listed in the recall. VIN tool confirms parts not available.
- The Villages, FL, USA
The contact owns a 2020 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called to allen turner Hyundai (6501 pensacola blvd, pensacola, fl 32505; (850) 479-9667) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Cantonment, FL, USA
Received a recall notice from Hyundai with an obvious sense of urgency instructing me to schedule a repair asap!!! that was November 2020. This recall affects the ABS system of my new vehicle. Today is January 8, 2021 and still no fix and according to dealership, they have no idea when this will happen!!! no parts from Hyundai available. Very concerning and frightening to drive this car due to fire hazard. In addition, the recall letter instructs that I should not park the car inside or near a structure. I live in hudson valley, New York and we are in the middle of winter here. I now sit with an empty two-car garage and have had to dig my car out of snow, scrape it from ice, and put air in the tires because of cold temperatures. This is unacceptable customer service by Hyundai, putting drivers in this potentially dangerous situation. \my dealership has me at #61 on their recall list with no idea of when the repairs will be done. This could take a few months, in their opinion. I
- Marlboro, NY, USA
Service recall 195 for ABS system and potential fire hazard. Hyundai says not to drive because of safety risk and that parts are not available nationwide. Apparently this is only for existing cars if you buy new they will fix the problem and have parts available immediately. How is that possible?
- Plymouth, MN, USA
My 2020 Hyundai Tucson was purchased new this year from West herr Hyundai I'm williamsville NY. I was notified of a vehicle safety recall related to ABS issues in September 2020. I have contacted the dealer every week sense then, and they claim they are unable to compete the recall due to a lack of parts. I believe the dealer is negligent in addressing this issue and I would appreciate help getting this safety issue remedied.
- Clarence, NY, USA
Received recall 195 notice pertaining to electrical short in ABS system and that vehicle should not be parked in garage or near any structures do to potential fire. Went to dealer for inspection, was told that part would be in and replaced in a week to ten days. Three weeks later I now have been told that hyundaii does not have the part available. Was told part may not be available until the first quarter of 2021. This is huge dangerous recall! I do not feel safe in this car but I am stuck paying for a defective vehicle. I only have 2,100 miles on this car. It is inexcusable that Hyundai does not have this recall part. Meanwhile I have to keep paying for this dangerous brand new car monthly. I understand recalls unfortunately happen but this corporation should have the replacement parts available.
- Pittsfield, MA, USA
Received recall letter for ABS part problem. Have been calling rosen Hyundai of algonquin, il every week starting November 9, 2020. No part in yet and they keep saying two weeks. I want to be on record that if something goes wrong with my vehicle due to this recall Hyundai is responsible. No one seems to be helping.
- Huntley, IL, USA
Received safety recall November 11, 2020. Called to schedule repair and told part was back ordered would be in the next week. Called following week also told would be longer as the part was back ordered. The recall says not to park car in a garage and beware of light on dash as it may cause a fire. I am 76 years old and now cannot drive my car. I am paying for a new car that I cannot drive. Dealers are putting repair parts into cars on the lot letting people like my self wait. So today November 27 I called Hyundai customer service 800-633-5151 and the person said she could get be a case manager in 3-5 business days. I live in denver where it snows. I bought this new car August 31 because it has all wheel drive. Now it has been sitting in my driveway for 17 days. I am making payments. - arapahoe Hyundai just says it is ok to drive even though I received this safety notice. - 800 customer service says she really has no connection to Hyundai or anyone she can speak to directly. - I am 76 years old and have no car. - dealer says he has a call into Hyundai to approve a loner. - mcdonald Hyundai says they put repairs on cars in lot first.
- Denver, CO, USA
Received the safety recall letter about the anti lock brake system. I called Hyundai left voice message. Called today again and was told that they do not have the part to get the car fixed. Told me to call again in one month. Due to the importance of the break system, I think this is something that cannot wait. Im afraid of driving my car and have the risk of the breaks not working since I wont put my family's life in risk.
- Bothell, WA, USA
I was informed of a recall for the ABS system for my Hyundai Tucson 2020. I was directed to their website to schedule an appointment for service, which I scheduled at Hyundai of long island city in New York. Once I arrived at my scheduled time for this specific issue and after waiting 30 minutes to even speak with a service representative, I was told there is a backorder of the required parts to fix this issue and it might be another 2-3 weeks. I was told I need to call them to check in to see if parts are in. I find it unacceptable that I was allowed to make an appointment for an urgent issue, only to be told it can't be fixed. I should not have to call back several times in the following weeks to keep asking if their parts are in. I also asked for a loaner vehicle and they said they don't have any. I find the handling of this important safety recall to be negligent and is putting me at further risk while I wait for the required safety repairs. I have attached a photo of the recall notice I received in the mail. As well as screenshots of the online scheduling service.
- Astoria, NY, USA
- Colorado Springs, CO, USA