10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
5,087 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #15

Jul 132023

Tucson

  • miles
Constantly having warning lights on, car jerking into other lanes, emergency braking randomly, brakes went to the floor and car propelled through an intersection

- Hamden, CT, USA

problem #14

Jul 072023

Tucson

  • miles
I turned right into my driveway at a slow speed. As I went onto the driveway, the car surged forward. To avoid driving into the garage door, I turned to the left to drive along the side of my house thinking I would be able to stop it. I kept hitting the break but the car kept going. When the vehicle did not stop, I steered to the right because I thought it could be possible that my neighbor's dog could be in the adjacent yard (to the left of my house) The ground between the houses is pitched down (to the left) towards my house and I side-swiped the back half of the side of my house. Although applying the break, my car continued after sideswiping the side of my house with the front right side of my car and went into the house behind my house causing damage to that house. My car stopped when it went into the house behind my house.

- Ridge, NY, USA

problem #13

Apr 242022

Tucson

  • 300 miles
The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 20 MPH and depressing the brake pedal, the brakes and power steering malfunctioned, causing the contact to momentarily lose control of the vehicle and the vehicle drove into the middle of a busy intersection. The contact stated that the failure had occurred on two previous occasions and the vehicle was taken to the local dealer, but no cause for the failure was found. The manufacturer was not notified of the failure. The failure mileage was 300.

- North Bellmore, NY, USA

problem #12

Jun 282023

Tucson

  • miles
My pregnant wife-??s 2022 Hyundai Tucson lost engine power while on the interstate with our 16 month toddler in the car. Luckily she was able to get off the interstate and into a safe parking lot. The car only has 23000 miles and has been kept up with Hyundai-??s scheduled maintenance from their dealership. The engine is knocking and experiencing rough idle. Once I arrived I was able to read that there was an engine cylinder 2 misfire. About an hour later the -??MyHyundai-?? app sent the same error codes. It took the tow truck driver 15 minutes to go 10 feet to the flat bed as the car would turn its self off. Incredibly dangerous for a car less than two years old. I hate that I might-??ve gotten my wife and son such a dangerous vehicle.

- Woodstock, GA, USA

problem #11

Oct 242022

Tucson

  • miles
It was around 7 in the morning and I was getting ready for work. My garage door was open. A neighbor started pounding on my front door telling me my garage was on fire. I opened the door from my kitchen to the garage and seen smoke but it didn't seem major. I grabbed my keys and ran outside to pull my car out of the garage. I started the car and put it in reverse. It didn't want to move so I floored it. Once I got it into the driveway I heard the neighbors yell, "Lady! Get out of the car! The car is on fire!" I jumped out and seen the car was fully engulfed and had spread to the roof of the house. I grabbed the waterhose. It was of no help so I ran into the house to get my children out. Our home and everything in it were a total loss. Also my daughters car. Two of our dogs ran away. The car has been inspected by State Farm. They stated that the fire started in the engine compartment; the right front drivers side. Electrical; most likely the ABS. There were no warnings lights or symptoms. We only had the car for 5 months, it had 8000 miles on it. The oil had been changed at the Hyundai dealership just 5 weeks prior. I have talked to numerous people with Hyundai's that have caught fire, but not a 2022 as of yet. We have signed releases for Hyundia to inspect the car in February but they have not. It is still at the local tow yard. They are also supposed to inspect the house. They have offered to buy the car back but we have not agreed. We believe we are entitled to more compensation than that. I also have videos taken by neighbors and ring doorbells.

- Fresno, CA, USA

problem #10

May 272023

Tucson

  • miles
5/17/23 took vehicle to Dick Smith Hyundai for navigation issue, after being asked to park in a different spot brakes failed and car crashed into one of the dealer cars. Since owning the car for over 14 months without any brake issue I thought maybe my foot slipped off the brake. When leaving the dealer I tried braking several times with no issue. 5/26/23 while parking the car at a restaurant the brakes failed me again and was obvious not a slip off the brake that caused the car to collide with a tree saving me and my wife from falling down a steep embankment. Severe damage to front of car. 5/27/23 Called Dick Smith Hyundai to ask about how to remedy an obvious safety issue with the brake, was told that they would not check it out until body repairs are made first and if the issue could be duplicated before Hyundai would be involved. There were no warnings of brake or other issues. This vehicle is UNSAFE to drive after body repairs are made it will have to be towed (at my expense) back to a Hyundai dealer. Police reports on both incidents, GEICO claim put in also. No other inspections at this time. this happened in Greeville SC which is our summer home,

- Naples, FL, USA

problem #9

Apr 162023

Tucson

  • miles
The car slowed down so I tried stepping on the gas pedal and noticed it wasn-??t working, then I tried stepping on the brake pedal and it didn-??t work neither. The car slowed down and called it to get towed.

- Valley Cottage, NY, USA

problem #8

Feb 152023

Tucson

  • miles
My vehicle takes over my breaks and completely takes control of my vehicle away from me (the driver). It does this randomly. I had a hit and run in a parking lot due to this issue. I am greatly concerned for my safety.

- Lecompte, LA, USA

problem #7

Feb 152023

Tucson

  • miles
The following is an account of what happened when the SUV's brakes failed, which caused serious damage to the 2022 Hyundai Tucson (the "SUV") and also damaged two other vehicles. On February 15 in the afternoon, The SUV was traveling approximately 20-30 mph and was rolling up to a red light. There were about 6 car lengths between the SUV and the next vehicle as driver started pressing the brakes. Driver noticed the SUV wasn't slowing down so Driver started pumping the brakes and still nothing. Driver even looked down to make sure he/she was pressing the right pedal and he/she was. The SUV was getting closer and closer to the vehicle in front. Driver kept trying the brakes, pumping, flooring, everything. The SUV would not slow or stop. Driver tried to avoid the car ahead and did all driver could think of to slow and not hit the car ahead but the SUV would not slow down. The collision warning came on as the SUV struck the right of car in front of it. The emergency braking did not come on. Further, the SUV still did not stop until the tire hit the concrete barrier in the road. The airbag did not deploy. In total three vehicles were damaged as the SUV hit one which pushed it into another at the light. Hyundai corporate consumer assistance was contacted and a case opened. The case manager did the initial reach out after the complaint but has failed to return any phone messages or emails about the case for close to a month.They were told where the vehicle was and consent signed so they could inspect and it remains available for them to do so. The dealership was contacted but the person spoken to said its a corporate issue. The SUV is at a body shop and will be sent to Hyundai for mechanical issues and we are hoping they will look at least then for cause. There were no issues before the accident. No previous brake issue. The SUV is badly damaged. It is available to inspect upon request. The accident could have caused driver or others serious harm.

- Dunwoody, GA, USA

problem #6

Feb 072023

Tucson

  • 76,000 miles
The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 70 MPH down a mountain, the brake pedal was depressed, and the vehicle started vibrating abnormally. There were no warning lights illuminated. The contact took the vehicle to the dealer who diagnosed that the front brake rotors hot spots. The rotors were turned. The manufacturer was not made aware of the failure. The approximate failure mileage was 76,000.

- Chandler, AZ, USA

problem #5

Feb 072023

Tucson

  • miles
On Tues Feb 7, 2023, I was traveling at approx 6:50 pm on a suburban street at the posted 35 mph limit. My car started to lose speed, slowing to 27, then about 22-24 mph. I felt as though the engine was misfiring for an unknown reason. Since I was approaching an intersection and needed to make a left-hand turn, I started to depress the brake pedal. With no oncoming traffic, I slowed not quite to a stop, made the turn, but then had extreme difficulty getting the car to accelerate, again with the engine sputtering, chugging like a misfire, and shaking. My vehicle did not seem to go beyond 15 mph, and slowed again as I turned into my destination, about 2-3 blocks from the intersection. I parked and locked the car and was in a store for approximately 10 minutes. When returning to my vehicle, it would not start-the brake pedal could not be depressed at all, it appeared extremely hard. After 1-2 minutes of gently tapping the brake pedal, it loosened and I started the car. I put the car in reverse and it stopped in the middle of the parking lot with cars almost hitting me. I saw Engine Warning lights, Battery Warning lights, and a quick message across the screen but was unable to capture the meaning. After several more attempts, the engine started but was shaking violently, but I could not go beyond 3 mph. The shaking was so strong, items on the passenger seat shifted on the floor. I chose to remain in the parking lot and call Hyundai Bluelink. Since it was dark, I remained in the vehicle with the engine running, but excessive smoke billowed from the rear of the car. It was towed to Gerald Hyundai in North Aurora. After 3 days the dealer could not find any issue, however, I refused to take the car back, as I could recall it misfiring in previous weeks but unfortunately dismissed it. I requested a Technical Case File be opened at the Dealer. I still do not have my car after 1 week. This is a very serious issue and I am aware other owners have experienced it as well.

- North Aurora, IL, USA

problem #4

Dec 282022

Tucson

  • miles
The car has been erratic in its performance since purchase. The car has a continuous issue with the suspension, electronic system, and brakes. I have reached out to Hyundai manufacturer on numerous occasion regarding the car and no one is addressing my concerns. The car drives so erratic and unpredictable that I am fearful that someone will be injured or worst. Attached is a photo of the entire system going offline, which occurs all the time, and because the whole care is computerized this poses a safety risk for me and others on the road. When the car goes offline, I no longer have control of the vehicle and all mechanical systems are down. Please help me to get this issue resolved before someone gets hurt. This is the second submission in regard to this car. 5nmjfcae4nh015882

- Baltimore, MD, USA

problem #3

Aug 172022

Tucson

  • miles
Purchased vehicle new at dealership with less than 20 miles on it. No aftermarket parts, no accidents or issues. Normal daily conditions, and constant logging on fueleconomy.gov. 08/17/2022 at 8:15 am: Driving 45-55 mph on major freeway with a low/moderate traffic. Roughly 5 miles from home, good road conditions and good weather. Suddenly, Automatic Emergency Braking System engaged (and related cluster lights/alarms displayed on dash). There was NOT a vehicle in front of me, and nearest vehicle in front was roughly 150 ft. away. Emergency brakes engaged so forcefully that I was unable to keep my vehicle moving forward, and vehicle came to a complete stop in the left lane of major freeway. My vehicle instantly turned off (or "died") with the radio still playing, but nothing else on. Had to place the vehicle in park, push the start button, and place the vehicle in drive, in order to continue. Obviously very unexpected. Vehicle behind me had to slam on their brakes (tires squealed) and narrowly avoided hitting my vehicle by about 36-48 inches. I'm unsure how they managed to avoid not hitting me. Unfortunately, the vehicle behind that car could NOT avoid the maneuver, and hit the vehicle that was directly behind me. I do not know if the other vehicle had injured individuals, as I was trying to get out of the left lanes of the 5-lane freeway, coming from a complete stop. Essentially, my vehicle caused someone to hit the vehicle that was directly behind me. I placed my hazard lights on, immediately pushed BlueLink button, but after two (2) times of inability to hear their voices because of breakup, I pushed SOS. Ultimately drove directly to Steele South Loop Hyundai and informed them of incident. Per dealership, they were unable to duplicate the problem, and found no error codes. I am not afraid to drive my car, with only 5,500 miles on it. Requested for dealership to report to you, but do not believe they took me seriously, so I am doing this. MAJOR SAFETY HAZARD

- Houston, TX, USA

problem #2

Mar 022022

Tucson

  • miles
I was in a turning lane & a driver swerved in front of me. My car is equipped with auto start stop and it was on. I slammed on my brakes and the engine turned off. When I tried to start restart the car there was a fluttering/grinding noise. Turned off the key and restarted the car. Dangerous in the intersection with a stalled car. At the dealer now but not optimistic. Annoying to have to turn off feature each time.

- Clermont, FL, USA

problem #1

Oct 052021

Tucson

  • miles
Thankfully we are alive. We were going at speed and he attempted to pass me on the median, grass and rumble strips. He was inches away from my rear bumper, riding me. When I put the turn signal to move away from him he hit my driver-€™s side rear panel (side swiped), thank God it didn't turn into a pit maneuver and killed us. He then proceeded to take off. So one thing I have to say is, the vehicle has great pick up. I called 911 and went after him to get his lic plate. When I got to be about 10 car lengths or so, he slammed his brakes. Since I was on the left lane, I could not keep going left and risk going into oncoming traffic. Plus, there was a car on the right lane I slammed the brakes and rear ended him on his right rear. He had a 2021 Toyota Tacoma pick up and our hood flipped up and shattered the windshield. The hood stayed up and I was driving blind. All I did was keeping straight, not knowing where I was going and didn-€™t hit a vehicle, tree, embankment or sign. I went there yesterday and I have no idea how I we didn-€™t die. I-€™m so shaken up by it. When we came to a stop, there was a hole about 6 feet from my front tire. We were the victim of road rage and this person caused the accident purposely. He admitted it to the police. He said to the cop, I was slowing down traffic. I suspect with the size of his vehicle and being so close to my rear bumper, he did not see my turn signal. My major concern is the airbags did not deploy and the hood flipped open blocking my view. I was in a forum and this happened to the same model owned by someone else. I suspect this is a design flaw.

- Manalapan, NJ, USA