9.2

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,780 miles

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« Read the previous 20 complaints

problem #39

Jul 182023

Tucson

  • miles
Car intermittently will loose power (shortly after commencement of driving). This will remedy itself by shutting off engine and restarting. This has happened 4 or 5 times within the fist 3,000 miles. This is a vehicle and traffic SAFETY issue that could cause lives!

- Orchard Park, NY, USA

problem #38

Aug 162023

Tucson

  • miles
The car shook and then lights and alarms went off indicating something went wrong with the hybrid system. The car stopped accelerating, would shake, and then accelerated no more than 10 mph. It was absolutely crazy! Luckily, the highway that I was traveling on was not a busy one at the time because all I thought was this could have been a major accident if on a fast moving freeway. I managed to pull over and started reading online about this issue occurring with other customers who purchased the same or similar vehicle. So, I found a post and had shut the car off for 5 minutes, then restart and sit for 10 minutes, and then the car should work. It did! However, during the time of waiting I did reach out to the dealership and they said if the car is working there is nothing they could do. So, I assumed it was safe to use travel to work for a meeting and set up my classroom for the start of the new school year. On my way home from school, the issue happened again. I immediately contacted the dealership and was able to get the car to them. They started running diagnostic tests and currently have the vehicle on hand. However, I don't really feel safe now with this car given the circumstances. What if this should happen again? What if this happens to me or someone else who is traveling on a busy highway and it causes injury or even death to an accident. The engine light came on, battery light flickered on and off, the car shook, the car's HEV system warning was going off, etc. Please help and look into this matter. I do not have any documentation of repair as the car currently sits at the dealership, but I was so upset thinking about what could have happened and felt the need to report the issue.

- Tamaqua, PA, USA

problem #37

Jul 272023

Tucson

  • miles
-There are 3 problems. The 1st and most dangerous, is a combo of the engine, transmission, and fuel system. The 2nd is malfunctioning sensors. The 3rd is water leaking in under my glove box onto the floor mat. The car upon 3 different occasions has stopped accelerating in the middle of traffic. 1st: the car would not go past 30mph and it stuttered/ shook. I parked and turned the car off, but 5 minutes later it reset and ran "normal". The 2nd time in Dec 2022, I was on Annapolis Rd.(Maryland) at about 10pm while alone. It would not accelerate past 35mph, the check engine light came on, and the engine/transmission started shaking and stuttering. I was almost rear ended so I pulled over. The next day when I called the dealership, the car had once again reset itself. The dealer brushed me off, said the cars are so computerized that if they couldn't replicate it they couldn't fix it and said they were backed up on appointments. The 3rd time, the car stopped accelerating on the beltway as I was taking my exit home, almost got rear ended, as I was pulling off the exit and trying to pull over the car started producing white smoke and the smell of gas, the engine control system (1st time of these 3 instances) alerted to shut the car down. The gear shift would not work properly while trying to shut it off. It massively leaked gas out of the vehicle and into the oil/ oil filter. While broken down, multiple cars almost ran into it as it had shut down after a major intersection. The car almost exploded/ caught fire. It was towed to an autobody shop to be inspected as I did not trust the dealership. No repairs were made. Only an oil change and new oil filter. There was a random misfire code. But ran normally once reset. There was no damage that he inspected and called it a Lemon. The dealer has the car, and has yet to diagnose it or give me a loaner. All regular maintenance performed and all system checks have come back normal up to this point.

- Lanham, MD, USA

problem #36

Jul 312023

Tucson

  • miles
This Tucson Limited has 3500 miles on it from purchase last September - 2022. Less than 1/2 mile from home and accelerating to about 35mph the engine lost power where speed reduced to about 20mph, acted like air intake was being choked. Did not see any caution lights on the dash. I coasted for 30 feet - luckily the street had no traffic - and the engine began to operate normally. I continued traveling about 2 miles and it happened again but briefly - still on town roads, continued driving and it happened once again climbing a hill. Made it part way up and power came back. Continued driving to destination another 2 miles, parked the car for about 45 minutes, came back, car started normally, drove home without incident. If this occurred on a busy road or highway I'm sure the trip would have ended in an accident. I believe this is a dangerous fault. Car is in for service now and they say the ECU was updated. Hope that corrected the problem as my wife refuses to drive it without some confidence level improvement.

- East Brookfield, MA, USA

problem #35

Jul 052023

Tucson

  • miles
I am very distracted with this NEW car. This is the second time this has happened to my brand new Hyundai Tucson PHEV 2022. I was reversing on a slope, I changed gears to Drive, and then suddenly my car got stuck and stayed on neutral for no reason. Can-??t turn off the car, or even change gears anymore. This is terrible! Please fix my issue Hyundai! The first time this happened was 3 months after I got my car when I was camping and I had to have it towed to the dealership. The Hyundai team said there was nothing wrong and said it wouldn-??t happen again. This is the second occurrence now within owning this new car and it hasn-??t even been a year yet! This is not safe and on top of everything I ended up blocking up an entire street because the car could not be moved. Not only did I have to spend my time but also my money dealing with these issues. Now I have to deal without a car and I dont feel safe going anywhere with this car. i need this to be fixed asap. it is my new car and i shouldnt have to deal with this type of stress. Please help me in getting these issues resolved. I do not feel safe going anywhere with until I know that this won-??t happen again. I am well within the power train warranty and well within basic warranty of my car.

- Rosemead, CA, USA

problem #34

Jun 282023

Tucson

  • miles
My pregnant wife-??s 2022 Hyundai Tucson lost engine power while on the interstate with our 16 month toddler in the car. Luckily she was able to get off the interstate and into a safe parking lot. The car only has 23000 miles and has been kept up with Hyundai-??s scheduled maintenance from their dealership. The engine is knocking and experiencing rough idle. Once I arrived I was able to read that there was an engine cylinder 2 misfire. About an hour later the -??MyHyundai-?? app sent the same error codes. It took the tow truck driver 15 minutes to go 10 feet to the flat bed as the car would turn its self off. Incredibly dangerous for a car less than two years old. I hate that I might-??ve gotten my wife and son such a dangerous vehicle.

- Woodstock, GA, USA

problem #33

May 222023

Tucson

  • 60,000 miles
The contact owns a 2022 Hyundai Tucson. The contact stated while driving 55 MPH, the vehicle lost motive power without warning. The contact pulled over on the side of the road and turned off the vehicle. The contact was able to restart the vehicle and the vehicle operated normally. On another occasion while attempting to reverse out a parking spot, the transmission failed to shift into reverse. The vehicle was towed to the dealer and the transmission was replaced. On another occasion while starting the vehicle, the message indicating the Hybrid battery failure was displayed. The vehicle was taken to the dealer and the contact was informed that harness control needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage 60,000.

- Jamaica, NY, USA

problem #32

Jun 162023

Tucson

  • miles
AWD warning light illuminated under 20K miles. Took vehicle to dealer, dealer advised that vehicle was unsafe to drive. Unknown ETA on parts or repair time. Dealer did advised that it's a warranty issue. Other circumstances surrounding this issue: Issue 1 6 Weeks ago wife received email from Hyundai indicating vehicle was due for service. Wife took vehicle to dealer, she was turned away and advised that service was required. Issue 2 I phone Hyundai corporate from work where all calls are recorded. Phone system has beeping sound every 30 seconds. Hyundai rep was also advised verbally that calls were recorded. Into the phone call she asked if she was being recorded and I advised her yes. She said that their policy prohibits customers from recording their calls. I asked for copy of that policy that I never received. Issue 3 I then scheduled appointment with same dealership and took time off work. Arrived and was advised internet was down all day and they couldn't service vehicles. Was advised I would receive callback. 3 weeks and never received. Issue 4 Approx 6-8 weeks into this issue and revisited dealership. Within 40 minutes they advised me the vehicle was unsafe to drive. Summary It is believed that the vehicle may have been unsafe to drive for many weeks. Where service facility had opportunity to run diag scan, but never did.

- Wilmington, OH, USA

problem #31

May 082023

Tucson

  • miles
I bought a -??22 Tucson Hybrid in Sept of -??22. Upon delivery there were issues w paint & a dent on the rear qtr panel. The bigger issue however, is disconnect in communication between the EV motor, gas engine & transmission. All work is done @dealership and well maintained. History of EV over 8 months: @1000 miles noise under vehicle began. Dealership inspected, all checked out. The dealership has done all servicing as scheduled. From 1000 to 12,000 miles, the vehicle drove best if in sport mode. Sport mode utilizes the gas engine and not EV. When in EV modes, the vehicle runs high rpms or it-??s sluggish. It-??s never consistent. In some instances; the vehicle will actually stall for 2-3 seconds and kick back on. 1 instance was at a stop light, turning left. Mid turn, gas to the floor, the vehicle stalled for 3 seconds before responding. I was almost hit at 50 mph in the intersection as both motors failed me. The next day, 3 lights came on: An EV, check engine and Hybrid motor light came on, 3 total. My Hyundai app stated: issue communicating EV and Gas motor, EMS communication error. This cleared itself in 36 hrs but I couldn-??t drive it safely for a week. I took it to the dealership, everything checked out. 3 days ago @ 17,400 miles, I received a text: Hyundai stated car unfit to drive. DTC code U062300, U111200, U02BB0:Powertrain EMS issue. The techs had it 2 days, fixed it. 3 blocks from dealer, check engine light came on again. I returned it to dealer. I-??ve found 32 accounts of these codes resulting in a Hyundai buy-back, new engine, new transmission or settlements. I-??m told my EV motor, gas engine and transmission won-??t communicate even after software / firmware updates & mechanical changes. I don-??t feel the vehicle to be roadworthy and I don-??t feel safe driving it, if Hyundai has no fix. I-??m told, many sales of this model @ my dealer have the same issues. Bad batch? I paid $47k (car & warr) I-??m hoping for a buy back or to get into a Toyota hybrid of = value

- Lincoln, NE, USA

problem #30

Apr 212023

Tucson

  • miles
While driving on the freeway, suddenly lost power while driving 60 mph and was unable to accelerate. Almost avoided an accident, while trying to merge to the shoulder of the road, while the car just puttering. While on the shoulder, the check engine light came on. Unable to drive and had to get towed.

- Cambria Heights, NY, USA

problem #29

Apr 232023

Tucson

  • miles
Sudden loss of power and speed on freeway traveling at 75 mph almost caused a rear end collision by tailgating semi. Pulled over onto shoulder with engine shaking and bucking and luckily limped off nearby exit. Engine control system error popped up. Engine would barely start and stall quickly and eventually would not restart at all. This is the cars second sudden power loss and engine problem at speed since. Not acceptable for a brand new car.

- Sacramento, CA, USA

problem #28

Jan 062023

Tucson

  • miles
First occurrence was on 6JAN23 when the vehicle was being driven and it suddenly and quickly reduced speed to under 30mph. Vehicle then continued to go up in RPMS to nearly 4,000 but the car felt like the transmission was not engaged and driving in neutral then would engage and disengage, causing fluctuations in speed, but never above 30-35 mph. This continued to happen until we could pull over safely and turn off the vehicle and restart. No engine light or warnings illuminated. Vehicle was taken to the dealer for diagnostic and nothing was found. Second occurrence was 01ARP23, with exactly the same results. In doing some research I have found several other complaints with this issue. This is a serious accident waiting to happen.

- Slidell, LA, USA

problem #27

Dec 132022

Tucson

  • miles
Within only two weeks of purchase this new car would suddenly stall in the middle of the road. The computer tells you to pull over. We continued to try and get the dealer to fix this issue, they first ignored us, then they secondly tried and successfully replicated the issue. They said there is no way they can fix the issue. This dangerous stalling in the middle of the road happened numerous times. You will push the pedal all the way to the ground and it won-??t go over 20mph. This is a very dangerous issue and these vehicles need to stop being sold. It is very dangerous. We have been left without our money back and without a car to drive for months. We cannot drive the Tucson as it is simply too dangerous and must be towed to go anywhere for salvage.

- Denver, CO, USA

problem #26

Apr 162022

Tucson

  • miles
2022 2.5L HTRAC Tucson (Current Mileage: 27,088) This issue became notably clear roughly around the 12,000-to-15,000-mile mark on the vehicle. It's also worth mentioning that since month one of ownership, the vehicle has displayed some unnatural characteristics. Under hard throttle the engine created a tone that was very much discomforting and not confidence inspiring. It was abundantly clear the engine struggles to move this heavy AWD vehicle. The vehicle is so aggressive when it comes to shifting up to the next gear, I find myself doing 38-40 mph and the vehicle would be in 8th gear. When I would try to accelerate naturally the vehicle growls and vibrates and makes crunchy sounds as it struggles to accelerate against 8th gear. It's gotten so loud it can be heard over the AC and low volume radio. It's across the board as well, this issue occurs at highway speeds down to neighborhood driving. It will wholistically shift into too high of a gear whenever its possible, and the only way to prevent this experience is to manually shift the vehicle. This demonstrates that the driver is smarter in shifting requirements over the TCU. Furthermore, the gas milage for the first 12-to-15,000 miles failed to meet the specified expectations, additionally, the computer is aggressive in its calculations for the achieved MPG, and hand calculations tend to show they are off by 2 to 3 mpg consistently. I took the opportunity to change the oil in the vehicle early (1,500 miles) knowing that break in periods could have small metal build up as components seat and find their mark etc. To my Suprise, I was met with a substantial (in my opinion) amount of rolled metal material and metallic material in the oil. I took pictures and videos and decided to continue to change the oil every 2,000 miles to document changes. Currently the vehicles last oil change was at 25,000 miles and there is still a concerning amount of metallic material and occasionally rolled pieces of metal during oil changes.

- Raeford, NC, USA

problem #25

Feb 192023

Tucson

  • miles
I was driving on the highway with my ACC (Adaptive Cruise Control) and Lane Keeping Assistance on. Suddenly, I heard a loud noise from the engine. My vehicle was slowing down and was not able to accelerate. As I was pulling my vehicle on the side of the road, I saw oil warning light and check engine light on at the dashboard.

- Duluth, GA, USA

problem #24

Nov 192022

Tucson

  • miles
When driving my car at any speed it will suddenly begin to get sluggish then it becomes unresponsive to me giving it gas and starts to decelerate. When this happens suddenly warning signs on the vehicle go off stating to check the hybrid system and stop the vehicle. When this happens the car then stops functioning. I never know when it is gonna happen. I have been in the middle of heavy traffic and at high speeds stuck in the middle of the road. I have brought it in now four times to different dealerships and contacted corporate and No one can find a problem. I have pictures of the warning signs going off, all I am being told is we don-??t find anything wrong when they run their test or try to reproduce the issue, so they can-??t help me. This is a very serious and dangerous situation to be driving a car that has and will stall at any given time.

- Melrose Park, IL, USA

problem #23

Feb 012023

Tucson

  • miles
The vehicle is currently at the dealership. I purchased the 2022 hyundai Tucson hybrid limited in April. Have gotten my oil changes done religiously at the dealership. Vehicle is at 22k miles. And had oil change 5 days prior to incident. I was on the way to work and vehicle started to struggle to accelerate, engine began malfunctioning. Vehicle dropped drastically from 80mph Dow to 25-30 mph in short period of time, would have been rear ended if not in right lane already. No warning or previous problems. No warning or check engine lights EVER came on before the vehicle would not drive at all. And was told by the vehicle to -??check hybrid system stop safely-??. Called roadside and vehicle was towed to dealership. They diagnosed as -??the timing chain was -??missing-?? one of the cylinders, causing a loss of power from the gasoline engine and the hybrid system attempted to compensate for lost power, resulting in engine failure-?? later that day when I arrived from work to get a loaner I was told that it was a broken camshaft and warranty would pay for a new engine.-??

- Jackson, MS, USA

problem #22

Jan 302023

Tucson

  • miles
My car has 7000 miles on it. Three times now when trying to accelerate the RPM went up to 3000 RPM and the engine acted as if it was hitting a Rev limiter. The car slowed down to approximately 10 mph. One was pulling out of my driveway interning a intersection and the others was when I was merging onto a major highway. All three times I was barely able to make it to the side of the road. I shut the car off and restarted it and everything was OK. The incidents happened a couple weeks apart.

- New Castle, PA, USA

problem #21

Jan 092023

Tucson

  • miles
Three incidents of shifting from park to drive or reverse and car does not move in the drive or reverse. Turning PHEV car off seems to reset it. Third time car had a high pitch whine and trying to move in reverse caused a strong shudder and check engine light to come on. Diagnostic code for power train P072200. Turned car off and drove a few hours later and seemed to be back to normal. DTC cleared after a few days. Dealer unable to check for a month. Have dashcam footage of last incident.

- Branford, CT, USA

problem #20

Dec 142022

Tucson

  • miles
On three separate occasions the vehicle refused to accelerate after being in a stop and go mode (I.e. traffic/drive thru). All three times an alert popped up on the dashboard stating: HEV Check Hybrid System Stop Safely. The second time this occurred a diagnostic code came up: DTCP112000. In all three occasions turning the car off and restarting resolved the issue at least temporarily. Also- the battery was completely depleted after each incident. Vehicle is at the dealership service center for the second time without and current diagnosis or solution.

- Denver, CO, USA

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