10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
1,191 miles

About These NHTSA Complaints:

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problem #34

Feb 142024

Tucson

  • miles
Turn signals are not working.

- Heartland , TX, USA

problem #33

Dec 162023

Tucson

  • miles
My wife was with my Aunt and driving at 70mph on PGBT highway and instant the check engine light come on and the car started smelling of burnt equipment and stalled. The cabin was filled with white smoke and the windows jammed as well. The car was stalled in the middle of the highway with traffic zooming past and severing to save us. This car put my family is a life threatening situation and I want that to be recorded. We use this vehicle for our family trips and it haunts me to think what it can do to my wife and kids. I have started a formal complaint with Hyundai corporate and the complaint number is [XXX]. Also the car is with Hyundai Dealership at Address: 1301 N Central Expy, McKinney, TX 75070 (469) 525-4300) and I am yet to receive a diagnosis from them on what actually happened to the vehicle. Cops were called at the scene but a formal police report was not given. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Melissa, TX, USA

problem #32

Dec 072022

Tucson

  • miles
I have a lot of questions. I bought the best trim car for safety, but as a result, nothing worked. The damage to my family caused by this was a lot of damage mentally and physically, and it took a lot of time for these results to come out. That ended my view of Hyundai/Kia as a Korean American living in the U.S. I will never repurchase a Korean car. I suspect a sudden acceleration. I decided to report to NHTSA/BBB/Hyundai Motor America/FTC.

- Fresh Meadows, NY, USA

problem #31

May 052023

Tucson

  • miles
Since I received my car, within a few couple of months I have noticed that the car would jump forward when changing the RPMs/gears. When I had brought it in for an oil change, I had mentioned it to the service tech and they told me they would run a diagnostic to see if anything would pop up but the likelihood hood it wouldn't show anything. The second time I mentioned it again while I was driving, the car would accelerate faster than normal as though it was on Sports Mode even though it wasn't, and then the car/engine would jump or make the car lunge forward as it was slowing down. They said they would look into it again but nothing was found. a few months later I was driving home on the freeway when my car jumped again, the engine turned off and I was in the middle of the freeway not being able to accelerate but take the speed I was going to move over to the emergency side in order not to get hit by another car. I got it towed into the dealership, they said they would get back to me after a few days and once they found out what happened, they had my car for about 2 weeks. They also wanted me to pay for a fuel system flush and returned the car to me on empty gas which was full when I brought it in. The back passenger window wasn't working either and I had brought that up to their attention saying if I were to bring it back in I would need to pay for a diagnostic to get it fixed. I was upset and brought it into another dealership to get fixed and mentioned again about the car jumping and afraid that I would be left on the side of the road or the engine would turn off again. They couldn't do anything without an engine light to be turned on. I'm afraid of driving my car but why am I paying for something that the dealership cannot fix or know that whatever they did wasn't fixing the problem? I have brought in my car time and time again to get seen or fixed before the major issue happened and now electrical parts of the car are faulty with things turning off randomly.

- San Diego, CA, USA

problem #30

Sep 102023

Tucson

  • miles
Vehicle would not accelerate leaving driveway. Was bucking as I went down the street. At end of street when I tried to turn off it stopped as I accelerated and I was almost rear ended. I pulled over there were no warning lights on at all. I pulled out as I wanted to turn around and go home and it would not accelerate again. I was able to make it home. I looked up problem on line and it seems like I am not alone. As it is Sunday going to call dealer tomorrow but not expecting them to take it in soon as most appointments take over 1 month to get. I am very scared to drive my car.

- Northford, CT, USA

problem #29

Aug 142023

Tucson

  • miles
Sound stopped working. No warning just stopped no alarms/alerts. First time was August 14th, 2023 less than 5000 miles. Looked up seems problem has been acknowledged but no recall. Had to reset battery for system to rest. Fuse is problematic per reports. Must happen 3 times for dealer to replace.

- Greenville, PA, USA

problem #28

May 112023

Tucson

  • miles
05/11/2023 Driving on Highway (Work Zone) Dash Flashed Hybrid System Failure - I was in the fast lane with Tractor trailer in front, behind, and alongside me - Gas pedal stopped working at that point nothing worked - managed to coast to the shoulder (could have been killed) Had it towed to Hyundai - They checked the computer and said nothing was wrong. that means if we were killed - Hyundai would be off the hook and they would say human error because they said no faults were stored and the codes were clear

- Port Charlotte, FL, USA

problem #27

Dec 162022

Tucson

  • miles
I have noticed this only happens on very cold days and it has Happened 7 times now. The car will be driving along and suddenly lose all power to the point you cannot accelerate above 15 MPH even if you floor the gas pedal. While this happens the Battery indicator will drop to 0 and then a Message Check Hybrid System pops up. Once the car comes to a complete stop the parking brake will automatically engage and will not release. If you shut the car off and turn it back on, A message please wait while battery charges is on the display and will not disengage the parking brake until the battery charges up to about 35-40%. The dealer has looked at the car 4 times and found nothing as no codes ever registered. I even opened a case direct with Hyundai Consumer affairs and they can not seem to find anything wrong with the car nor do they think it is an Issue. I find this to be extremely unsafe for a vehicle to randomly lose power and refuse to come out of park regardless of where on the road you happen to be when this occurs. It has not happened since the temperatures have been above freezing, but with winter a few months away. I completely fear for my safety.

- Spotswood, NJ, USA

problem #26

Jul 312023

Tucson

  • miles
My signals completely stopped working. Cameras are not showing from either side mirror either. Tried turning off and turning on the car and it still does not come back on.

- Fort Liberty , NC, USA

problem #25

Jul 072023

Tucson

  • miles
I turned right into my driveway at a slow speed. As I went onto the driveway, the car surged forward. To avoid driving into the garage door, I turned to the left to drive along the side of my house thinking I would be able to stop it. I kept hitting the break but the car kept going. When the vehicle did not stop, I steered to the right because I thought it could be possible that my neighbor's dog could be in the adjacent yard (to the left of my house) The ground between the houses is pitched down (to the left) towards my house and I side-swiped the back half of the side of my house. Although applying the break, my car continued after sideswiping the side of my house with the front right side of my car and went into the house behind my house causing damage to that house. My car stopped when it went into the house behind my house.

- Ridge, NY, USA

problem #24

Jun 202023

Tucson

  • 29,000 miles
The contact owns a 2022 Hyundai Tucson. The contact stated that the vehicle was taken to the local dealer for an alternator replacement. The vehicle was repaired. The contact stated that the vehicle was serviced at 45,000 however, upon retrieval of the vehicle, the mileage was 29,000. While driving, the idle START/STOP became inoperable. The radio failed to shut off and caused the battery to be drained. The contact called the dealer who informed him it would take six weeks for the battery to recalibrate. The manufacturer was not contacted. The failure mileage was approximately 29,000.

- Brooklyn, NY, USA

problem #23

Jun 042023

Tucson

  • miles
All electrical systems proceeded to malfunction with the check engine and driver safety system warnings blaring. Vehicle proceeded to accelerate from 10-40 mph on its own for approximately 400 meters on the freeway. Vehicle brake and acceleration system did not respond to any driver input for approximately the entire length. Vehicle then proceeded to respond normally temporarily allowing us to pull over to a nearby parking lot and engage the emergency parking brake and out the gear into park. Transmission gear indicator then proceeded to switch randomly from Drive to neutral to park and repeating with infotainment system glitching. After engine was shut off and given time it was restarted and vehicle operated normally. Vehicle is currently under diagnosis with service center (Huffines Hyundai McKinney).

- Plano, TX, USA

problem #22

Apr 142023

Tucson

  • miles
This is the 2-3 time that the sound of my radio and safety features does not work. There is no sound at all! If the sounds of the safety features are Not working, I feel extremely unsafe driving this car!!!!

- Homestead , FL, USA

problem #21

May 082023

Tucson

  • miles
I bought a -??22 Tucson Hybrid in Sept of -??22. Upon delivery there were issues w paint & a dent on the rear qtr panel. The bigger issue however, is disconnect in communication between the EV motor, gas engine & transmission. All work is done @dealership and well maintained. History of EV over 8 months: @1000 miles noise under vehicle began. Dealership inspected, all checked out. The dealership has done all servicing as scheduled. From 1000 to 12,000 miles, the vehicle drove best if in sport mode. Sport mode utilizes the gas engine and not EV. When in EV modes, the vehicle runs high rpms or it-??s sluggish. It-??s never consistent. In some instances; the vehicle will actually stall for 2-3 seconds and kick back on. 1 instance was at a stop light, turning left. Mid turn, gas to the floor, the vehicle stalled for 3 seconds before responding. I was almost hit at 50 mph in the intersection as both motors failed me. The next day, 3 lights came on: An EV, check engine and Hybrid motor light came on, 3 total. My Hyundai app stated: issue communicating EV and Gas motor, EMS communication error. This cleared itself in 36 hrs but I couldn-??t drive it safely for a week. I took it to the dealership, everything checked out. 3 days ago @ 17,400 miles, I received a text: Hyundai stated car unfit to drive. DTC code U062300, U111200, U02BB0:Powertrain EMS issue. The techs had it 2 days, fixed it. 3 blocks from dealer, check engine light came on again. I returned it to dealer. I-??ve found 32 accounts of these codes resulting in a Hyundai buy-back, new engine, new transmission or settlements. I-??m told my EV motor, gas engine and transmission won-??t communicate even after software / firmware updates & mechanical changes. I don-??t feel the vehicle to be roadworthy and I don-??t feel safe driving it, if Hyundai has no fix. I-??m told, many sales of this model @ my dealer have the same issues. Bad batch? I paid $47k (car & warr) I-??m hoping for a buy back or to get into a Toyota hybrid of = value

- Lincoln, NE, USA

problem #20

May 012023

Tucson

  • miles
Horn failed to work at a critical moment while operating motor vehicle.

- Toms River, NJ, USA

problem #19

Jun 012022

Tucson

  • 3 miles
The contact owns a 2022 Hyundai Tucson. The contact stated that the tailgate independently opened while driving. The tailgate warning light was illuminated. Additionally, the wheel well molding had detached. The vehicle was repaired at an auto body shop. Additionally, the contact stated that there was water intrusion into the headlight housings, and there was a sharp plastic part coming through the rear seats. The vehicle was taken to the dealer and was repaired. The contact stated while driving above 65 MPH, the vehicle was vibrating and would make an abnormal echoing vibrating sound. There was no warning light illuminated. The vehicle was taken to the dealer, where the tires were replaced; however, the failure persisted. The vehicle was taken to the dealer several times. The dealer informed the contact that they could not duplicate the failure. The vehicle was taken to a second dealer, where it was test driven; however, the dealer could not duplicate the failure. Additionally, the contact stated that the brake pedal was pulsating while depressed. The vehicle was taken to dealer, where the brake rotors size was reduced; however, the failure persisted. The dealer advised the contact to take the vehicle to their location for the same repair to be completed. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 3.

- North Las Vegas, NV, USA

problem #18

Mar 242023

Tucson

  • 10,000 miles
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at various speeds, the -??Forward Collision Avoidance-?? feature limited and Radar Blocked messages were displayed. On two separate occasions, the vehicle independently decelerated while depressing the accelerator pedal to override the defect. The vehicle was taken back to the dealer however, the mechanic could not duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.

- Yonkers, NY, USA

problem #17

Feb 152023

Tucson

  • miles
My vehicle takes over my breaks and completely takes control of my vehicle away from me (the driver). It does this randomly. I had a hit and run in a parking lot due to this issue. I am greatly concerned for my safety.

- Lecompte, LA, USA

problem #16

Feb 132023

Tucson

  • miles
Infotainment center shut down or went black & would not come back. This controls radio, satellite radio, Apple car play, Bluetooth connected features, hands free mobile phone connection, and backup camera. Dealership after nearly a month of repairs found shorts in radio and amp and replaced both per warranty.

- Tucson, AZ, USA

problem #15

Mar 182023

Tucson

  • miles
Attempting to enter I-295 South in Portland, ME at Exit 7 on March 18, 2023. We were in our 2022 Hyundai Tucson Hybrid Limited with approximately 6,000 miles. I tried to accelerate from the ramp to merge into traffic. The vehicle would not accelerate at all. I made several attempts to accelerate and nothing would happen. Pulled into the breakdown lane while applying pressure to the accelerator but it would not accelerate. The vehicle was in EV (electric vehicle) mode. After approximately 1 minute the vehicle did accelerate. No further problems that day. We called the dealership immediately and left a message regarding the incident. On Monday March 20th We followed up with the dealership and scheduled an appointment for the next day On the 21st of March We dropped the vehicle at the dealership. We picked it up at the end of the day and they told us they installed a software update TSB 23-EE-002H to repair the issue.

- Stratham, NH, USA

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