10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Fuel injector failure on 02/2024. Fuel injector failure on 06/2024. Both times car lost power and started shaking. Hyundai service center will only replace one at a time. Car only has 28k miles.
- Coral Springs , FL, USA
Fuel injector failure on 02/2024. Fuel injector failure on 06/2024. Both times car lost power and started shaking. Hyundai service center will only replace one at a time. Car only has 28k miles.
- Coral Springs , FL, USA
NHTSA Complaint On Sunday, March 10th 2024 our 2022 Hyundai Tucson with 2.5L engine started missing in one of the cylinders. It did not disable the vehicle and it ran like that for several blocks until we could pullover to safety. At this time there were no warning lights of any kind. It wasn-??t until I turned the car off, checked the oil (which was good), started the car again and did a lap around the parking lot that the check engine light came on. So there were no warnings. We dropped the car off at our local Hyundai service center that night so it could be checked first thing the next day. It turned out that it was a bad spark plug and injector. At that point it was no big deal. We chalked it up to a fluke. We received the car back on Thursday, March 14th with the explanation of what happened and that it was replaced under warranty. There were NO RECOMMENDATIONS made upon pick up. Exactly 2 weeks later on Thursday, March 28th, the car lost all power while traveling 60mph in the middle lane of the interstate. Again, there were no warning or diagnostic lights coming on. It was pure luck that there was minimal traffic and other drivers were paying attention as the car came to a complete stop in the middle of the highway in order to be restarted and it refused to accelerate above 20mph in order to limp to the shoulder and get to safety. Over an hour later and stopping and starting the car in a parking lot, the check engine light finally came on. The engine was running worse this time. The car had to be towed this time to the service center. After being checked out it was another spark plug and a fouled fuel injector. Researching online showed that this is a very common issue with Hyundai fuel injectors between 12,000 and 25,000 miles. There are currently no technical service bulletins or recalls warning owners of this common failure and potentially losing power traveling at high speeds. Research showed there have been 3 collisions caused by this exact issue to date.
- Salem, VA, USA
While driving, my vehicle suddenly lost all power and didn't respond to the accelerator. The "check engine" and "hybrid system failure" lights came on, jeopardizing my safety and that of other road users. The car overheats significantly, to the extent that the air conditioning only blows hot air. This situation forced me to pull over on the highway shoulder, creating an additional risk for everyone involved in traffic.
- Washington , DC, USA
First incident: While driving on the highway, my vehicle began to vibrate intensely, jerking, lost acceleration and ultimately was unable to drive. Smelled burning. No warning lights came on- no indication of a problem. I only had time to exit on ramp and car stopped in the middle of traffic. Car had to be towed to dealer. Second incident: I was driving and the vehicle began jerking and vibrating with no acceleration. Smelled burning again. Only after this happened did the engine light appear. I was able to get over to the side of the road. Luckily I wasn-??t far from home. Car had to be towed to dealer again Very unsafe and no recall from Hyundai.
- Scottsdale , AZ, USA
New 2022 tucson limited power train stalled, would not accelerate randomly while on the highway in NJ on [XXX]. Had to get to side of the road and put hazards on as was unable to accelerate past 40mph in a 65mph zone. Once turning off the car, the electrical systems reset. It was crazy i only had the car for 200miles. Thank God it was a leased car. Flash forward it occurred twice before hitting 1k miles. Took it to get serviced and service department had no idea and said nothing was found to be the cause after the second time it stalled. Other incident was around 20k miles gas lock latch broke somehow and couldn't open gas tank to put gas in car. Went to 3 dealerships, 2 couldn't see me without an appointment. Had to get it snapped off then come back to get car serviced which took 2 additional hrs. Unreliable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Bordentown, NJ, USA
Spring and Summer 2023: Multiple safety sensor malfunctions during highway rides pose a risk. The official dealership reset the system, but issues have persisted over the last few months. August 9, 2023: Sudden and intense shaking, poor driving performance. The vehicle was serviced at the official dealership (LITHIA Hyundai of New Port Richey #396). Replaced Parts: QQH Injector Assembly Fuel QQH Pipe-High Pressure Combustion Seal Ring K Bolt Gasket-Port Gasket-PCV FKM Washer-Injector Bracket x 2 September 25, 2023: Recurrence of shaking and jerking while driving on the highway. The vehicle was dropped off at the same official dealership. Replaced Parts: Spark Plugs Combustion Seal Ring QQH Pipe-High Pressure QQH Injector Assembly Fuel December 19th, 2023: The same issue appeared yesterday. The vehicle was dropped off for repair at the official dealership (LITHIA Hyundai of New Port Richey #396). Ongoing concerns and recurrent problems warrant further investigation and resolution. Dealership Information: LITHIA Hyundai of New Port Richey #396 Address: 3936 US Hwy 19, New Port Richey, FL 34652 Phone: (727) 203-7300
- New Port Richey, FL, USA
My wife was with my Aunt and driving at 70mph on PGBT highway and instant the check engine light come on and the car started smelling of burnt equipment and stalled. The cabin was filled with white smoke and the windows jammed as well. The car was stalled in the middle of the highway with traffic zooming past and severing to save us. This car put my family is a life threatening situation and I want that to be recorded. We use this vehicle for our family trips and it haunts me to think what it can do to my wife and kids. I have started a formal complaint with Hyundai corporate and the complaint number is [XXX]. Also the car is with Hyundai Dealership at Address: 1301 N Central Expy, McKinney, TX 75070 (469) 525-4300) and I am yet to receive a diagnosis from them on what actually happened to the vehicle. Cops were called at the scene but a formal police report was not given. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Melissa, TX, USA
On June 1, 2023 I was driving on a highway, suddenly lost the ability to accelerate, the car suddenly losing power and a warning message said to leave the road and have hybrid system checked. I pulled over, car idling, reentered highway only able to use low speed ( was 55 mph zone) to get to an exit a short distance away I had to be towed, the warning message still appearing at the dealership but no problem could be identified. This was an extremely dangerous situation, I have not had a problem like this again but remain concerned about a reoccurrence I have reached out to Hyundai about my concerns about 1) how roadside assistance was handled (response obtained) and 2) my concerns about this vehicle failure. I have reached out again this month to Hyundai, last contact they did not have the correct car or case number, have not called back since. This is case #21511789
- Bay Village, OH, USA
This car has 36,000 miles, purchased new and serviced on schedule. The car is at the dealer for the third time since purchase. The first was a fuel injector issue/drivetrain error. The second time was a bad spark plug. The most current issue is another fuel injector. People on the internet have reported similar problems. The dealership has directed us to come get the car, which is unacceptable, because this is an engine error. I spoke to Hyundai Customer Car and they directed me to rent a car at my own cost and to not drive the car.
- Yucaipa, CA, USA
-??What component or system failed or malfunctioned, and is it available for inspection upon request" High Pressure Pump Assembly. Yes, it is available for inspection upon request. -??How was your safety or the safety of others put at risk? Car lost ability to accelerate and stalled while driving on freeway with heavy traffic. -??Has the problem been reproduced or confirmed by a dealer or independent service center? Yes -??Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No -??Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" There were no warning messages. The car didn-??t seem to smoothly respond to pressing the accelerator, but the issue resolved until it didn-??t.
- San Diego, CA, USA
In the last 4 months my vehicle has had 2 bad fuel injectors. In both instances my check engine light came in while I was driving down the road. The vehicle shuttered and could not accelerate. Luckily both times J was close to home and was able to turn around. This came with no warning. Both times, I had previously driven the car that day with no issues. When I went out for another trip, the vehicle then had an issue. I am concerned the fuel injectors for this vehicle/model may have a defect of some kind, as I have lost two in a very short amount of time. If this happened in a congested area or highway it could absolutely present a safety issue. The first incident occurred when the vehicle had about 59,000 miles on it.
- Greenville, NC, USA
While driving vehicle, car lost power and show down on highway. Car would not start. Eventually started and sputtered white smoke and the smell of fuel. Car would only go 2 miles and hour. Took to dealership and they said it was the fuel injector pump. No recall has been issued even though several other Hyundai and Genesis i models have recalls for same issue.
- Palm Bay, FL, USA
Driving on hwy 24 about 6 weeks ago car started missing badly. Engine light came on had to pull off hwy almost got rear ended. Waited for roadside assistance over 2 hours was 110 degrees outside. Called Hyandai road side assistance they said another 2 hours. We called dealer they said to just try driving it to dealer. They had car 2 weeks finally figured out had bad fuel injector car had 22000 miles. We got car back still didn't run right. Three weeks later same thing happened they had for one week different fuel injector bad. This time broke down with grandkids in car. There is service bulletin for the problem. Very unhappy care very unsafe to drive.
- Queen Creek, AZ, USA
While driving the check engine light comes on and the car loses power and starts running very ruff and almost stalls at times. This is the second time this has happen in 3 months, last time they replaced a fuel injector. I look up the problem and it seams to be common problem with the 2022 Hyundai Tucson.
- Moreno Valley, CA, USA
Vehicle would not accelerate leaving driveway. Was bucking as I went down the street. At end of street when I tried to turn off it stopped as I accelerated and I was almost rear ended. I pulled over there were no warning lights on at all. I pulled out as I wanted to turn around and go home and it would not accelerate again. I was able to make it home. I looked up problem on line and it seems like I am not alone. As it is Sunday going to call dealer tomorrow but not expecting them to take it in soon as most appointments take over 1 month to get. I am very scared to drive my car.
- Northford, CT, USA
On 9/3/23, driver was waiting at a stop sign to turn left. When driver accelerated into the highway, there was no power and the vehicle would only go 5-10 mph. Warning lights came on to check the hybrid system with the HEV indicator light. Driver pulled over. Restarted car and engine was stuttering. Was able to drive a few miles to a safer location. Started car on 9/4/23, again it had a rough start. Driver waited until the vehicle sounded normal. The vehicle immediately lost power and could not accelerate when on the main road. Called Hyundai and they were unconcerned. We are in remote Alaska, 250 miles from a dealership. Because it happened on a holiday weekend, we have been unable to contact the service department yet. Vehicle is available to be inspected. Safety is a huge risk because the car suddenly stops propelling forward. I'm afraid we will get rear-ended because of the sudden loss of power. It is a danger to ourselves and others. I'm also concerned that we will be stranded because the car has to be stopped when this occurs. We were supposed to be enjoying a trip for a week, and now we don't trust the vehicle and will likely need to go home early and lose hotel costs. This issue will wind up killing someone because there are reports that these Hyundais are stopping in the middle of the highway. Please hold Hyundai accountable.
- Anchorage, AK, USA
Car intermittently will loose power (shortly after commencement of driving). This will remedy itself by shutting off engine and restarting. This has happened 4 or 5 times within the fist 3,000 miles. This is a vehicle and traffic SAFETY issue that could cause lives!
- Orchard Park, NY, USA
The car shook and then lights and alarms went off indicating something went wrong with the hybrid system. The car stopped accelerating, would shake, and then accelerated no more than 10 mph. It was absolutely crazy! Luckily, the highway that I was traveling on was not a busy one at the time because all I thought was this could have been a major accident if on a fast moving freeway. I managed to pull over and started reading online about this issue occurring with other customers who purchased the same or similar vehicle. So, I found a post and had shut the car off for 5 minutes, then restart and sit for 10 minutes, and then the car should work. It did! However, during the time of waiting I did reach out to the dealership and they said if the car is working there is nothing they could do. So, I assumed it was safe to use travel to work for a meeting and set up my classroom for the start of the new school year. On my way home from school, the issue happened again. I immediately contacted the dealership and was able to get the car to them. They started running diagnostic tests and currently have the vehicle on hand. However, I don't really feel safe now with this car given the circumstances. What if this should happen again? What if this happens to me or someone else who is traveling on a busy highway and it causes injury or even death to an accident. The engine light came on, battery light flickered on and off, the car shook, the car's HEV system warning was going off, etc. Please help and look into this matter. I do not have any documentation of repair as the car currently sits at the dealership, but I was so upset thinking about what could have happened and felt the need to report the issue.
- Tamaqua, PA, USA
- Columbus, OH, USA