6.1

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,832 miles

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problem #6

Dec 202023

Tucson

  • miles
On a clear day in December 2023 the sunroof on my 2022 Hyundai Tucson Hybrid 4d 4wd exploded. There was an incredibly loud bang while driving along Hwy [XXX] outside Wausau, Wisconsin. I had the inside of the sunshade closed. I pulled over at the next exit. It was a beautiful clear day. I drove back to town to the dealer I purchased the vehicle from. They said they had never heard of this happening. Our insurance agent told my husband she had dealt with the same issue 3 weeks earlier. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Schofield, WI, USA

problem #5

Dec 212023

Tucson

  • 32,000 miles
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the sunroof glass fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000.

- Antioch, CA, USA

problem #4

Jun 112023

Tucson

  • miles
While driving our 2022 Hyundai Tucson, with panoramic sunroof, on the highway my wife and son suddenly heard a very loud bang, like a gunshot. After pulling over an inspection of the car found the sunroof had completely shattered and there was a large hole in the roof. Fortunately, the interior fabric cover was closed otherwise they would have been showered with shattered glass while driving. When this occurred there was no indication of any flying or falling objects and inspection of the glass shards captured by the fabric cover didn't show anything but glass, no rocks, etc.

- Boston, MA, USA

problem #3

Nov 042022

Tucson

  • 20,000 miles
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving approximately 60 MPH, the panoramic roof suddenly fractured. There was no impact to cause the fracture. The contact had taken to the vehicle to the dealer; however, the vehicle was not yet repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 20,000.

- Saint Peters, MO, USA

problem #2

Nov 042022

Tucson

  • 24,989 miles
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at approximately 65 MPH with the sunroof sunshade closed, he heard a loud popping noise coming from the sunroof and then heard glass shattering. No warning lights were illuminated. The contact stated that none of the glass got into the vehicle and there was no injury. The vehicle was not yet taken to a local dealer for diagnosis and repair and was awaiting an appointment. The manufacturer was made aware of the failure. The failure mileage was 24,989.

- Saint Peters, MO, USA

problem #1

Sep 142022

Tucson

  • miles
The panoramic sunroof failed, shattering without any apparent impact while I was going 70mph on the interstate. Glass went everywhere. I was not near any other vehicles and the glass shattered outwards (this, according to Hyundai, is a hallmark trait of the sunroof failing without external cause -- note that they've previously had a recall for the same panoramic sunroof issue in another model car). My safety, and the safety of others, was put at risk due to the "exploding" glass, the speed at which the incident occurred, and the shock it caused me (the driver) while driving on the interstate. The problem has been confirmed by the Hyundai dealership that I bought the car from. They said they've had to repair multiple Hyundai vehicles with failing panoramic sunroofs at that dealership alone (apparently, this issue is most common in the Santa Fe model). Hyundai is covering the replacement and repair of the sunroof under the car's warranty. They stated that panoramic roofs "explode" due to pressure issues. After they told all this to me, they stated that they "think" something hit my roof, and sent me a picture of chipped glass behind the giant hole on my car's roof. Even if the sunroof failed because something hit it, it should not shatter in the way that it did (as the person driving the car at the time of the incident, there was nothing that hit the car).

- Birmingham, AL, USA