10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 955 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On [XXX] around [XXX] PM two Barnes County Sheriff-??s Deputies responded to a Reckless Driving Complaint. The Reckless Driving Complaint started on [XXX] and later crashed around [XXX] near [XXX]. Barnes County Sheriff Randy McClaflin said the reporting person, a [XXX] female, was also the driver of the reckless vehicle, a 2023 white Hyundai Tucson. of Fargo contacted the Barnes County Dispatch Center and reported her gas pedal was stuck and the vehicle she was driving was traveling at speeds of over 90 miles per hour. made multiple attempts to shut the vehicle off, place it in neutral/park and brake however, those attempts failed. One Barnes County Sheriff-??s Deputy was able to position his patrol vehicle in front of vehicle while the other Barnes County Sheriff-??s Deputy was able to position her patrol vehicle behind Both Deputies communicated with through a Barnes County Dispatcher while they attempted to disable vehicle. At one-point was able to slow her vehicle enough that she decided she could enter the median and use the cable barriers to stop the runaway vehicle before it struck a slow-moving vehicle ahead of the lead Deputy. entered the median and struck the cable barrier with the side of her vehicle. The vehicle became disabled. was uninjured and was taken to Mercy Hospital by Sheriff-??s Deputies. The North Dakota Highway Patrol will be investigating the crash. Sheriff McClaflin said kept as calm as can be expected and due to her quick thinking, she was able to avoid causing any injuries to others on the roadway. Sheriff McClaflin would also like to remind everyone to please watch for emergency lighting while traveling on roadways INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Scottsdale, AZ, USA
The contact owned a 2023 Hyundai Tucson. The contact stated that while his mother was driving at an undisclosed speed, she heard an abnormal sound emanating from an unknown location of the vehicle, after which the vehicle began to accelerate on its own. The driver attempted to stop the vehicle, but the brake pedal pulsated and failed to slow the vehicle, resulting in the driver briefly losing control of the vehicle and only coming to a complete stop after colliding with a utility pole. Both the driver and passenger side air bags deployed. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The driver and passenger were both transported to an area hospital by EMT and treated for injuries to the chest sustained from the air bags. The manufacturer was not notified of the failure. The failure mileage was 10,000.
- Albuquerque, NM, USA
When pulling out of my driveway onto street, I lost acceleration. My vehicle would not go oer 35 mph and the RPMs were revving up too 5000 without speed moving. I tried changing the drive mode to fix it, that did not help. I pulled over, s topped the car and restarted and all seemed normal. This has happened 2 other times since I bought the car. The other 2 times was while i was on the interstate the engine stopped engaging and i could not accelerate. Both times the issue corrected itself by the time I could get safely out of traffic. This is a major accident concern as there is no warning before this happens.
- Ford, VA, USA
This Hyundai Tucson was 3 months old when the transmission started to shudder and miss gears. I immediately took it in to Ken Garff Hyundai and the service advisor drove the car and said nothing is wrong with the car and that the transmission needs to break in and sent me on my way. The Tucson did it again while in traffic and the vehicle would not go and I had to put my hazard lights on and let the car struggle in changing gears to get it off the road. The car was towed in to Peoria Larry Miller Hyundai and this was documented by that dealership of the car shuddering and that they thought it was from my insurance plug in device. I explained that the car did it before the plug in. I removed the plug in device and the car continued to shudder. On [XXX] while backing out of my garage the car began to shudder while in reverse and i continued down the road while the transmission refused to change gears. It almost sounded aa if the car was in neutral and the car would on go no more than 3mp. I had the gas pedal floored and the car would not go. I reparked the car back at my home and called Hyundai for a tow. The tow came and the tow driver stated that the seemed as if it is in neutral as he drove it up on to the tow truck. After getting the vehicle to the dealership i was told from the service advisor that this is an ongoing problem with Hyundai's dual clutch transmission and this sounds like the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Buckeye, AZ, USA
The contact owns a 2023 Hyundai Tucson. The contact stated that on three occasions while the vehicle was in park(P), the vehicle failed to shift into the intended gear. The vehicle was towed to a dealer where it was diagnosed and determined that the rear-view sensor needed to be replaced. The vehicle was repaired. On another occasion, while at a car wash the rear hatch opened inadvertently. On another occasion, while driving approximately 65 MPH, the Emergency Automatic Braking Display light was illuminated, and the vehicle slowed down inadvertently. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 500.
- Staten Island, NY, USA
The contact owns a 2023 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Phoenix, AZ, USA
I bought a 2023 Tucson SEL from Rohrman Auto in Lafayette, Indiana It had a major drive train failure from the factory This is Failure #1 and should have been caught at the factory upon inspections I did not want to buy a vehicle from Rohrman that had a problem This is Failure #2 as the dealer admitted that they should have caught this defect in their inspections before they sold it It took me over a week to get the dealer interested in the problem. I do not want this defective car. This is Failure #3 as the dealer has pushed the resolution of this problem on me and is generally unresponsive to my direct, clear, and respectful requests I made a case with Hyundai Customer service (Case # 21183458) requesting the same. This is Failure #4 as the customer service system seems to be broken, and left me stuck between a staff turnover problem there -?"> As you can clearly see, HMUSA's manufacturing and quality checks failures have been compounded by customer service failures by both the ROHRMAN and HMUSA that now leaving me stuck with a major problem. I simply want a new, defect free Tucson SEL in Amazon Green or Sea Blue. You can have this defective vehicle back.
- Indianapolis, IN, USA
I leased this SUV 12/22/2023, upon driving it on 12/26 as i exited a major highway, leaving highway amd entering exit ramp the SUV lost brake funcrion as well as transmission function, absolute total loss of both brake and transmission systems, miraculously I was able to coast to safty with assistance from another motorist holding the car from rolling furthermore, needless to say this was a harrowing and dangerously close to a tragic accident due to this compmete failure of brake and transmission simultaneously failing, i had to incur a costly towing fee and also completely uninformed as to what the root/cause of problem was as well as any timeframe of repair, as of the time of myself writing this message and thirty plus days later, I have recieved ZERO cooperation and even outwardly standoffish behavior towards myself, my hisband and my personal leasing agent, I am very concerned of the loaner car becoming a financial burden as my husband was forced to basically suffer rentL vetting and credit card deposit protocols upon paying for and delivering the damaged SUV, we have for weeks tried to ascertain any information on the extent and cause of damage to leased SUV as we are NOT INTRESTED in recieving original damaged because we are FEARFUL of our safety as we are STILL uninformed as of 1/31/2023 PLEASE NOTE LOCAL POLICE WERE ON THE SCENE AND CONFIRMED TOTAL BREAKDOWN STATUs/TOW NEEDED STATUS
- Leonia, NJ, USA
I just bought the car, it was brand new off the lot. The check engine light came on followed by every emergency warning on my dash. After this my power steering failed, I was able to move over to the right lane a bit, but that-??s it. I tried turning the car off at this point and turning it back on, but it would not turn back on. I could not even put on my emergency 4 way blinkers. The car would not even detect the key at this point. Thankfully we were on a small, low traffic road and not the freeway or a major accident would have been inevitable.
- Cypress, TX, USA
ICU Module Failure. Power Steering not as effective, instrument cluster failure, driver warnings like low tire pressure, blind spot detection and others do not work. Speedometer and miles driven stopped working. Advised to not drive the car as power steering could completely fail without warning.
- Highlands Ranch , CO, USA
- Pembroke Pines, FL, USA