I was travelling on Bishop Grandin at Waverley when I slowly started losing speed going from 70 down to 0. Stepping on the gas did nothing. When I reached 30 mph I started getting a message with the warning alarms going crazy alerting me that I had a "Hybrid System Failure".( The gas engine would not cut in. ) ...I was fortunate to be able to pull over three lanes with the other drivers seeing my hazards on and letting me move over. The vehicle was still running but I couldn't move and the hybrid battery system graphics on the info screen showed it being completely depleted. The Murray Hyundai dealership took it for test drives and did not have a problem.
Focus where I purchased my vehicle
As Paul mentioned in his email, we all follow the same repair procedures but if they have already started it would be recommended to continue at the same dealer so that all the information is in the same place and the same technician can look at it further when the issue occurs.
Update from Jul 29, 2024: No one has gotten back to me about solving the problem?
I was travelling on Bishop Grandin at Waverley when I slowly started losing speed going from 70 down to 0. Stepping on the gas did nothing. When I reached 30 mph I started getting a message with the warning alarms going crazy alerting me that I had a "Hybrid System Failure".( The gas engine would not cut in. ) ...I was fortunate to be able to pull over three lanes with the other drivers seeing my hazards on and letting me move over. The vehicle was still running but I couldn't move and the hybrid battery system graphics on the info screen showed it being completely depleted. The Murray Hyundai dealership took it for test drives and did not have a problem.
Focus where I purchased my vehicle
As Paul mentioned in his email, we all follow the same repair procedures but if they have already started it would be recommended to continue at the same dealer so that all the information is in the same place and the same technician can look at it further when the issue occurs.
Update from Jul 29, 2024: No one has gotten back to me about solving the problem?
- Sharon M., Winnipeg, MB, Canada