??"? NHTSA Complaint Description (Modify as Needed) ? Safety Issue: I purchased a brand-new 2025 Hyundai Tucson Hybrid on March 3, 2025, and within 5 minutes of driving and less than 20 miles, the vehicle stalled three times on a busy highway without warning. ? Component/System Failure: The vehicle suffered a complete power loss, rendering it undrivable in the middle of the highway. The gas pedal became unresponsive, and I had no control over the vehicle-??s movement. ? Immediate Safety Risk: The sudden stalling on a highway put my family and other drivers at serious risk of a collision. We were left stranded for over 3 hours while waiting for assistance. The vehicle was inspected by Hyundai-??s roadside assistance and later towed to the dealership. ? Inspection & Confirmation of the Issue: The dealership and Hyundai-??s technical team later diagnosed the issue as a failure in the electric oil pump and the oil pump control unit. Hyundai has not provided a clear resolution and is pushing for repairs, despite the vehicle failing immediately after purchase. The manufacturer and dealership have not provided a pre-delivery inspection report confirming whether the vehicle was defective before delivery. ? No Prior Warning Signs: There were no warning lamps, error messages, or any prior symptoms before the failure. The issue occurred suddenly and repeatedly within minutes of taking delivery of the vehicle. ? Request for Investigation: Given the severity of this mechanical failure and its potential to cause serious accidents, I am reporting this to the NHTSA for further investigation. This issue needs to be addressed immediately before it leads to a fatal accident for another Hyundai Tucson Hybrid owner.

- Prosper, TX, USA