Concern: DAW Driver Monitoring System False alerts shuts down cruise control. Safety issue when passing on interstate and suddenly the cruise shuts off and has to be reset. This warning sometimes goes off randomly and not due to driver attentiveness. If my arm is in top of steering wheel it blocks camera and wearing certain types of sunglasses. This system is asking the driver to not put his arm on top of wheel which is ridiculous.

- Ooltewah, TN, USA

Vehiclr has been doing this since 4 montbs after purchase, then a recall came out we were told it would fix the problem. 3 times now since the recall the odometer screen and media screen will go blank while your driving. The car wont accelerate, turn signals, and steering colum becomes hard to operate properly. We have had to near accidents 1 being less than 2 hours in August of 2025 after Hyundai just claimed to repair the issue. We were driving on [XXX], screen went out, we lost full control of steering, had to wrestle with the wheel to keep car in its lane, we were almost hit by semi truck and ran off road. We immediately took car back to dealership, and shop assistant mgr was able to see for himself, it wasnt working after theu just made repair. They kept car a few days we were very reluctant to take vehicle back, out of these safety concerns, and my family having to ride in this vehicle. We took ot back as the dealership assured us the matter had been taken care. Then last week on [XXX], in the evening was driving down street and the screens started to flicker and the car wouldnt stay centeryed in the lane, then it happened both went blank, the car slowed down and the fight began on operating vehicle. In regards to no turn signal would go off, it wouldnt accelerate, the steering wouldnt operate correctly, if O wanted to center the car in the lane, it would pull the car another direction. A 7 minute ride home took over 20 minutes. We took car back to World Hyundai Matteson, the next morning and called Hyundai Corporate office to inform them we didnt want the vehicle back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Matteson, IL, USA

In my 2024 Tuscon, Hyundai has connected their cruise control to their driver assistance function. This system includes a camera on the steering column that watches the drivers eyes. If for any reason, they cannot see your eyes they will shutdown cruise control without warning. This can be caused by simply wearing sun glasses. So this forces the customer to choose between two safety features. Cruise control which we all know has signifcant safety implications reducing stress fatique, etc. and bypass all the driver assistance systems. There are people who are putting black tape over the camera and disabling DAS so they can use their cruise control due to the inability to wear sun glasses when heading west (obviously even within a curve, so it shuts down unexectedly in the curve). Surely that is not an acceptable solution. Hyundai should add an option to ignore the eye checks while using the cruise control but so far they have totally ignored it. You can google for "Hyundai cruise control sunglasses" and will see a lot of complaints and people disabling safety features. Obviously there is no specific event, this is happening all the time in the US.

- Liberty Hill, TX, USA

First incident was July 2025. Car had 1300 miles. Would not accelerate over 25 miles an hour. Made an appointment with Route 60 Hyundai in Vero Bch, Fl. They could not find anything wrong. (invoice # [XXX]) Second time [XXX]. 3009 miles on the speedometer. The car would not accelerate over 4mph. After several minutes acceleration was possible. We will once again return to Route 60 Hyundai. Car could not get thru a busy intersection. Very dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Sebastian, FL, USA

The message -??Consider taking a coffee break-?? will pop up just 15 minutes into a trip. This message beeps prior to flashing on the screen which causes us to take our eyes off the road to determine what is beeping and continues to -??alert-?? us often during our travels. Hyundai has not provided a way for this warning to be deactivated. Hyundai has way too many messages beeping and appearing on the screen that causes distractions and has not provided a way to turn them off. As for the speed control, my ophthalmologist suggested I wear dark sunglasses due to issues I have in bright sunlight. The speed control will actually turn off if I wear dark sunglasses because the onboard camera cannot see my eyes. Also, the speed control will turn off if I-??m making a turn and my arm gets in the way of the camera. This is extremely dangerous that the speed control just stops. We also will get beeps and a message on the screen if the camera cannot see our eyes, even when we are looking straight ahead. Again, this causes us to see what is beeping and what the message says. This is a distraction that causes us to take our eyes off the road. Terrible design.

- Forest, VA, USA

There is a sensor on the steering column that turns off the cruise control if it can-??t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! Has been to the dealer 5 times.is available for more inspection. There is a sensor on the steering column that turns off the cruise control if it can-??t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! I have more documentation from the dealers but I don-??t have room to upload. Yes dealers have reproduce the issue. Manufacture has been notified and had us take to dealers. Warning message on dash but no time to react.

- Clermont, FL, USA

-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents

- Las Vegas, NV, USA