The Smart Cruise Control (SCC) on my 2025 Hyundai Tucson Limited HEV cuts off whenever I wear prescription sunglasses. The Driver Attention Warning comes on within seconds when the in-cabin camera mounted on the steering wheel is unable to see my eyes, the SCC cuts off, and the vehicle suddenly starts breaking. This puts me and anyone behind me at risk. Both the dealership and Hyundai Motor Company have been unresponsive or unwilling to fix this widely known issue which is well documented in multiple owners' online chat groups. The dealership told me the manufacturer is responsible for fixing the problem.

- South Ogden, UT, USA

I bought a 2025 Hyundai Tucson with adaptive cruise control. The first time I used the cruise control I was on the highway with a lot of traffic. I was in pace with the traffic then the all of a sudden the cruise control shut off. The car suddenly started to slow down and I had to do some quick maneuvering not to get into an accident. I reset it again and after a half minute or so it shut down again. There was a warning message on the dash that said it couldn't see the driver's face. I was perplexed. It happened a few more times. I noticed a camera on the steering column aimed toward me. I was wearing sunglasses and thought that maybe it couldn't see my eyes. I took the sunglasses off and it stayed on. I took them off and it worked again. I reported it to the dealer. They said there was nothing wrong and that it was a safety issue. I talked to Hyundai corporate. They said to talk to the dealer who then told me to talk to Hyundai. Back and forth it went for months. They say you can shut off the feature but when you do it still happens. I was told not to wear sunglasses while driving (on the highway in Arizona!). I am now told it's a safety feature and can't be shut off. I was told not to wear polarized sunglasses (which I don't have). I've tried several pairs and types. Nothing works. Hyundai has clearly designed what they thought would be a safety feature that is a hazard. You can't drive in glaring sun without eye protection. You can't trust the cruise to remain on if you wear eye protection including prescription sun glasses. There are a lot of complaints online and in their forum about this. Please help me. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Goodyear, AZ, USA

The Driver Attention Warning is a dangerous feature that can't be turned off. It is constantly going off requiring that I take my eyes off the road to see why it chimed. I am a Disabled Veteran with an eye condition that requires me to wear very dark glasses in bright sunlight. The car is not drivable with my glasses on as the camera can't see my eyes. I was almost involved in a serious accident on I459. As I drove between an 18 wheeler and another SUV a red light on the dash and a message flashed that stated "Regain control of the car". The system slammed on the brakes which caused the car behind me to almost hit me at 70mph. This occurred in heavy traffic at approximately 8:30 AM. I almost lost control of my SUV.

- Hoover, AL, USA

The Driver Attention Warning continues to go off shutting the cruise control off. This happens continuously and is a safety issue when driving in traffic and the vehicle suddenly decelerates. This causes traffic behind you to almost reared you because the vehicle decelerates so quickly. Hyundai suggests to move seat, not to wear glasses and other options that in themselves are additional safety concerns as seat positioning and glasses are needed for driving. So far my car has had the sensor located on top of the steering column shimmed up, and wiring harness replaced all to no satisfactory conclusion. Hyundai is aware of the issue, but has no solution to the issue. I-??ve been in a loaner for almost 2 months while they string me along looking for a solution. Something needs to be done to fix this safety concern.

- Leroy, IL, USA

There is a sensor on the steering column that turns off the cruise control if it can-??t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! Has been to the dealer 5 times.is available for more inspection. There is a sensor on the steering column that turns off the cruise control if it can-??t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! I have more documentation from the dealers but I don-??t have room to upload. Yes dealers have reproduce the issue. Manufacture has been notified and had us take to dealers. Warning message on dash but no time to react.

- Clermont, FL, USA

-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents

- Las Vegas, NV, USA