While driving and trying to travel in a straight line the steering wheel would bind snd stick while trying make slight corrections. This would cause the vehicle to constantly swerve from side to side. The Hyundai dealer (Classic Hyundai) misdiagnosed the problem and claimed the car needed new strut bearings. An independent consultant found it was caused by an open ball bearing on the steering shaft just under the steering wheel. The bearing did not have proper dust seals and therefore allowed dirt to enter rolling race area cause the binding. This is a Hyundai design fault and should have be subject to a recall.

- Cleveland, OH, USA

Steering coupler is the issue. I have seen hundreds of complaints about Veloster's having issues with steering couplers but yet no recall. Ridiculous! This needs to be recalled and is a major safety issue.

- Omaha, NE, USA

My vehicle shakes violently and causes issues when braking that can make me almmost lose control of my vehicle, my research found that is a problem with the steering coupler. Hyundai has a recall for this on other models elantra and sonata (same year as my vehicle) however they have not included the model I own, the Veloster. I have had to pay for this repair so that I can feel safe an not only protect myself but by also protecting other drivers since it would be possible to lose control of the vehicle with the violent shaking of the steering wheel and breaking. My internet research shows many other Veloster owners are facing this issue as well. I made a complaint with Hyundai customer care however after taking my complaint I have not gotten any follow up response and I have been calling them back and emailing them but my case manager has not responded. For the safety of everyone I would like NHTSA to look into this and see if a recall can be implemented on the Veloster as it has for the other Hyundai models. Thank you.

- Bear, DE, USA

- The steering feels sticky and has "play" when trying to stay centered on the road. It is most notable on straight freeways at higher speeds (60 - 75 MPH). - The safety issue is driver control and risk to driver, riders and other vehicle/drivers. The steering needs constant attention and adjustment. - The dealer confirmed its existing the first time and Hyundai eventually repaired it in 2019. The issue returned in 2021 and 2022 and the dealer confirmed it again on December 13, 2022, but Hyundai warranty declined to repair. - No other action has been initiated to review the issue with my call. A simple google search and visiting Hyundai owner forum websites show that many drivers/owners experience similar issues and do not know that it's a much larger issue or potential flaw in the steering design. - I'm not aware of any car computer codes associated with the issue. The car has been documented with Chico Hyundai multiple times, so they would have that information. - FYI, this is the second occurrence, Hyundai eventually agreed to replace the steering column in 2019 after multiple visits to dealer and elevating my concern. I understand Hyundai eventually issued a service bulletin for a fix for other Hyundai owners with similar complaints. Unfortunately, after the steering column was replaced, the issue has returned. Efforts to get Hyundai to repair the re-occurring issue have failed. -While I can simply sell the car to an un-suspecting party, it seems wrong not to try to bring up the issue to you.

- Redding, CA, USA

Same issue as numerous other Hyundai Veloster owners: steering coupler causing excessive movement in the steering column and making a clicking sound when turning the wheel. Hyundai has done a recall on this part for Elantra and Sonata models, but not the Veloster. The issue has been confirmed by an independent service center.

- Ventura, CA, USA

The power steering coupler, a star shaped part in the steering wheel has deteriorated causing a discernible click in the steering. At times this made steering difficult. The EXACT same part has been given extended warranty status on other Hyundai models but not the Veloster. I had to pay to have this obvious safety defect repaired today.

- Cincinnati, OH, USA

Steering Coupling defect. Banging and clicking when using steering wheel. The Elantra and sonata coupling was recalled but Hyundai refuses to acknowledge that the same safety issues exists with the Veloster.

- Manorville, NY, USA

Steering coupler failure. Excessive play and loud clunking in steering column. Symptoms have increased over time. Vehicle has 64950 miles.

- Dallas, TX, USA

The steering wheel coupler has worn down.

- Raleigh, NC, USA

Trunk door won't stay up. Head and neck hit by door a couple times when getting groceries from the trunk. Clicking noise in the steering wheel when turning/driving.

- Diamond Bar, CA, USA

The engine failed does not start and there is a lot of smoke

- Somerton, AZ, USA

The steering of the Veloster is shakey and the eps becomes tight to control while oppertating on the highway. Changing lanes and the slight turn of a curve, cause the vehicle to resist the action on the highway. The steering column also makes a clunky noise while turning left and right in operation at any speed in motion. The vehicle does not feel safe to operate while passing traffic on the highway, taking curves and exits off the highway. Presented the issue to a Hyundai dealership and they stated the coupler needs to be replaced. The cost of the part is minimal but the labor was expensive. Reserach shows the coupler of the same year as been recalled on other Hyundai vehicles however the Veloster has yet to be recalled.

- Burns, TN, USA

Steering wheel coupler disintegration, the same as elantra models. Clicking and looseness in the steering wheel. It is present stationary or in motion. This is a very common issue with these vehicles. My vehicle has 55,000 miles.

- Apex, NC, USA

My car like many others have had an issue with the coupler going bad in the steering wheel. Mine started at around 85,000 miles and I was told by the dealership there may be a bulletin on it. The steering wheel makes noise when turning it and has about 2 inches of play.

- Robertsdale, AL, USA

There is play in the steering wheel when turning back and forth. Also hear a clicking noise. I am told there is a very inexpensive couple that needs to be replaced and that is common. I have appx 90000 miles on car. Starting noticing this about 6 months ago. I mentioned this to mechanics where I normally have car serviced. They recommended seeing hyundia and mentioned the coupler.

- Conroe, TX, USA

My steering wheel has a thud to it when I turn left and right, steering is getting hard to control as well. I seen a lot of Hyundai has had a steering coupling recall but not the Veloster.this problem my well exist in the Veloster

- Newnan, GA, USA

The Veloster is a 2012 with only 19K miles. Recently it has started making a clunking noise when turning the steering wheel left or right and there is excessive vibration when driving in a straight line. Hyundai states that this is not a safety issue, however, the majority of sources online say that this is caused by a failed steering coupler (a K a.steering dampener) and this can cause the wheel to lock up while driving. Hyundai has recalled this issue on the sonata and the elantra but refuses to do anything for Veloster owners. The part can be purchased online from the oem for roughly $6 but the dealer from which I purchased the vehicle is asking $400 to fix this issue. Forums on line will show a great number of Veloster owners dealing with this same issue and cost to fix this problem. I truly feel as though Hyundai has admitted fault and a safety concern by recalling other vehicles for the exact issue but they still refuse to fix the Veloster. I called and spoke with a Hyundai usa representative this afternoon who says that it's up to the dealer to decide if it's covered under their standard warranty or not and that I should have purchased the extended warranty if I wanted this fixed. As he knew exactly what I was talking about it goes to show that I am not the only Veloster owner dealing with this problem. This issue needs to be fixed at the expense of Hyundai.

- Harker Heights, TX, USA

Steering wheel has play in it and makes a noise thud like noise when U turn it U cant control the car its the steering coupling same as the sonata and elantra they have been recalled but not the Veloster but its the same part it just happened no warning at all this is very dangerous and needs to be recalled its the same part and problem but Hyundai hasnt recalled and needs to this car company ignores the fact they have a defective part. It just desinergrates someone is going to get hurt there is no warning at all it just happens U can just sit there and turn wheel just a lil and U can hear it and feels like there is no control in the steering wheel

- Mount Holly, NC, USA

I have a lunk noise and play in my steering wheel though it needed a alingment but was told it was a steering coupling. Sonta and elantra has a recall on the same issue its the same $1.88 part that is failing in the other Hyundai cars and they have a recall but not the Veloster well if its the same part then it is a defective part recall it.this is safety concern guess they waiting for someone to get hurt before its recalled oh by the way its $388. Roughly the dealership said to fix it for a $1.88 rubber piece go figure.I purchased this 2012 Veloster off the showroom floor I am the only owner

- Mount Holly, NC, USA

My 2012 Veloster recently stared making a clicking sound whenever I turn. It shakes when I'm on the highways going 70 mph. When I run over any small bumps it makes a clacking noise and hard to control the steering wheel. If I switch lanes and run over one on the markers on the road the car feels like it slides to the side that I switch and the steering wheel is difficult to control. I don't feel safe driving this car. I checked under the steering wheel in the dashboard and there's oil liquid leaking from steering wheel area. If I'm at a stop sign and turn the steering wheel it makes the clacking sound and it feels like the steering wheel is coming loose.

- Pflugerville, TX, USA