2013 Hyundai Veloster. Consumer writes in regard to engine trouble.

- Pahrump, NV, USA

The contact owns a 2013 Hyundai Veloster. The contact stated while driving approximately 35 MPH, the vehicle lost motive power. The contact pulled over to stop the vehicle and heard a loud banging sound and then a popping sound coming from the engine. The contact stated that smoke was coming from underneath the vehicle along with a mix of fluid pooling under the vehicle. The contact stated that pieces of metal were on the roadway. The contact stated no warning light was illuminated. The contact had the vehicle towed to a dealer who diagnosed that the engine was blown and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 188,000.

- Portland, OR, USA

The contact owns a 2013 Hyundai Veloster. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power without warning. The contact stated that the spark plugs had melted and made a hole in the piston. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The contact had related the failure to NHTSA Campaign Number: 19V204000 (Electrical System, Engine). The failure mileage was approximately 145,000. The VIN was not available.

- Richmond, MO, USA

Our car is 9 years old with only 50,636 miles. We are the second owner. The engine started making noise (no warning lights) so we took it to the dealer. They-€™ve diagnosed damage in cylinder 1 and need to replace the head gasket and cylinder head assembly valve spring seat. I-€™ve been told by the Hyundai mechanics that this issues sounds very much like the issue that resulted in the recall of 2013/2014 Hyundai Sonata and Santa Fe-€™s. The dealership submitted a warranty request on my behalf despite the fact that the car is beyond the years covered by the warranty. I was told by the dealership that Hyundai knows about this issue with other models not covered by the recall and commonly will replace the engine of other vehicles even despite they-€™re outside of warranty within reason. I was hopeful but my warranty request was denied. Now I-€™m looking at over $10,000 in repairs which makes my car close to a complete loss. A couple months prior to the issue we receive a Hyundai notification that was something like we need to install a sensor in the engine that will alert you at the earliest signs of engine trouble. I had just donated a kidney and not in any condition to take the car in for this so that has not been done but what it tells me is that Hyundai knew of issues enough to install a sensor to detect these types of issues early before major damage. Note this was not a recall.

- Bixby, OK, USA

The contact owns a 2013 Hyundai Veloster. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed with faulty cylinders. The dealer informed the contact that the engine needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 19V204000 (Electrical System, Engine) however, the failure was not related to the recall. The failure mileage was approximately 60,000.

- Cedar City, UT, USA

My engine burns oil. There is no leakage on the ground. I check the oil once a week and have to add 2 1/2 quarts of oil or more every time i check it. My safety is at risk because if I miss one week of checking the oil level and forget to add oil, my engine is going to seize while driving and possible kill me or other drivers. Oil lamp has been on and i've been refilling the oil weekly for approximately one month. Tire company -Midas tires- changed my tires but did not perform an inspection. They informed me of a government recall for a dangerous engine issue that Hyundai will not acknowledge nor fix.

- Downingtown, PA, USA

The contact owns a 2013 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 19V204000 (Electrical System, Engine). The contact took the vehicle to the local dealer and had recall repair completed. The contact stated on 6/26/2022 while driving 60 MPH, the check engine warning light illuminated. The contact continued driving to AutoZone and was informed that cylinder #4 had an unknown error code. The vehicle was not repaired. The contact took the vehicle to back to the local dealer, where it was diagnosed with needing all four fuel injectors replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 84,150.

- Lake Elsinore, CA, USA

The contact owns a 2013 Hyundai Veloster. The contact stated while driving approximately 60 MPH, the vehicle began to shake and vibrate. The contact pulled safely off of the highway and turned off the vehicle. The contact stated that she noticed an unknown warning light was illuminated. The contact waited approximately 10 minutes and restarted the vehicle and experienced the shaking and vibration throughout the vehicle. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact related the engine failure to an open recall on her vehicle for NHTSA Campaign Number: 19V204000 (Electrical System, Engine). The manufacturer had not been informed of the failure. The failure mileage was approximately 85,000.

- Smyrna, TN, USA

So the vehicle wants to hesitate and buck violently to the point of nearly stalling out while accelerating and prevents the car from being able to merge into highway traffic in a safe manner and the surrounding years make and model are all on a recall due to a E.C.U. required update for a necessary reflashing for the ability to be use the automobile in the way it's designer/designers can make make want h. The severity and frequency of the problems are embarrassing and frustrating to be scared of risking my life being injured in a stalled/stalling vehicle without a power supply to navigate

- Mason, OH, USA

Unknown Premature engine failure on well maintained vehicle. Engine is known for failures but the particular model of vehicle is not under recall. Dealership wants an unreasonable amount to replace with used engine (13'000$ twice the value of the car in working order)

- Ashford, AL, USA

I received a recall for an engine knock sensor. Took the car to the dealer only to be told if they do the knock sensor recall it will put the car in an unusable condition. The car has 158k miles and has check engine light on and the engine is knocking. After researching this model, I saw a lot of people with the same issue. The dealer said the motor has to be replaced! It is aparently a manufacturer defect. The car has been properly maintained and is now unusable. This is totally unacceptable. The manufacturer should be liable for selling a defective product. Engine will basically explode with fire a real possibility.

- Winthrop Harbor, IL, USA

Engine was producing a ticking noise for about half a day before the check engine light came on. The check engine light was on for one day before I noticed the vehicle starting to stall out. The engine caught on fire after stalling out.

- Austintown, OH, USA

The contact owns a 2013 Hyundai Veloster. The contact stated that the vehicle was consuming an excessive amount of engine oil without warning. The contact also stated that the vehicle would stall without warning while at a complete stop. Due to the failure, the contact had the vehicle towed to a dealer where the ignition switch was repaired under warranty; however, the oil consumption failure persisted. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 55,000.

- Brooklyn, NY, USA

Since I got the car in 2015 I have been taking it to the Hyundai dealership for all maintenance. I kept telling them that it feels like it-€™s driving hesitant or pushed to go. I took my car in for a routine oil change and my car came back not running. They said my car needed an update. They did so without my permission. Then was told I needed a new transmission. A month later I-€™m driving down the road my car was on but not driving like it would not go. I had to get it towed. They said it was the cat converter. Well the car was still was having the same issue after that was fixed. I was driving down I-4 to go to the dr and my car suddenly slowed down and would not go I couldn-€™t get over and was almost rear ended. I took it back to Hyundai. They said it was a knock sensor. Fixed it. Was coming from Orlando 24 hours later and the car slowed down on its own again with a big semi behind me and my daughter was in the car. Hyundai refuses to fix the engine that-€™s a GDI that is recalled in the turbo Veloster because mine is base model. I also have a 2015 Hyundai Elantra hatch back that shows the same signs as my Veloster they both have GDI engines. Please feel free to contact me at [XXX] or [XXX]. And this has been doing this since before my mileage was high and it was below 60,000. I do have copies of all maintenance that was done at the dealership. If you have and email I can forward all invoice. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Lakeland, FL, USA

My engine have a detonation and melted a spark plug and lost compression in this cylinder, the car not run

- Camuy, PR, USA

Driving on the interstate back from work going 60+ mph. The Vehicle TURNS OFF AND I LOST POWER, my RPMS DROPPED TO 0 and it was no longer accelerating. It-€™s AS IF IT WAS IN NEUTRAL. I had to cruise my way off to the side and get my car towed to a shop. THIS COULD HAVE KILLED

- Indianapolis, IN, USA

The contact owns 2013 Hyundai Veloster. The contact stated that the check engine warning light was illuminated while driving. The contact had taken the vehicle to the dealer where they replaced the spark plugs; however, the failure recurred. The vehicle was taken back to the dealer where they discovered that there was a leak in the turbocharger. The dealer acknowledge that the leak was a known issue with the model vehicle and informed him that they would submit a claim to the manufacturer to cover the cost of the repair. The contact was later informed that the manufacturer had denied the claim. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 78,000.

- Wilmington, NC, USA

The contact owns a 2013 Hyundai Veloster. The contact received a recall notification for NHTSA Campaign Number: 19V204000 (Electrical System, Engine) however, the dealer informed the contact that they would be able to facilitate the repair in 34 weeks. The contact stated that he contacted a second dealer; Hiley Hyundai of Fort Worth (9000 West Fwy, Fort Worth, TX 7610) and was informed that they could not complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Fort Worth, TX, USA

The contact owns a 2013 Hyundai Veloster. The contact stated while driving 55 MPH, he started to hear an abnormal sound coming from the vehicle. The contact stated no warning light was illuminated. The contact stated he continue to drive the vehicle. The contact stated a few days later, the check engine warning light was illuminated. The contact stated he had to add oil every 2 days. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 114,000.

- Huntington Park, CA, USA

I purchased this car in September 2020 from a dealership and had no knowledge that there was an open recall on the vehicle. My son was driving the car home from school when in what he describes as the car losing all power with a rumbling noise. Smoke began coming from under the hood. He immediately pulled over. He was at a red light and had reached about 35 mph when the engine failed. He immediately pulled over about 200 to 300 feet from where he was had accelerated from at the red light. The vehicle was towed to the Hyundai dealership. After inspection it was reported that the open recall campaign was addressed on the vehicle however the damage caused by the recall was not fixed by the dealership. The dealership gave a quote of $9100 to replace the engine which through a rod through the engine block, a new starter, a new intake manifold and a new turbo. The dealership advised that they would only address the computer software update to address the pre ignition issue that leads to engine failure or fire but would not fix the damage caused by the recall. This is very unfortunate that automakers can build cars that they issue recalls on and only be responsible for fixing the recall and not the damage caused due to the recall. I should have never been sold a car with an open recall that was not addressed before purchase. My sons life was put at risk as well as other motorist. He broke down on an extremely busy highway. Highway 501 in Conway South Carolina. The car began smoking and could have caught fire. I am floored that a country like ours does not place more accountability on automakers and dealerships.

- Loris, SC, USA