10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
20,945 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #20

Sep 272023

Veloster

  • miles
My cars lights (headlights, gage cluster lights, dash lights, radio screen light, etc..) and screen for my radio and back up camera, all turn off by themselves, for maybe 1 second or 2, while driving. This happens randomly, no warning, no special conditions, just out of nowhere, and for no reasons. Since I bought the car in September of 2020 (used, as is) it has done it now 7 or 8 times, with tonight being the most recent occurrence. I don't know how to have it checked or verified by a technician because there's no forewarning before it happens. It's completely random and unexpected. It's very scary, especially with my children in the car.

- Morganton, NC, USA

problem #19

Apr 062022

Veloster

  • miles
I have a Hyundai Veloster 2015 base (dual-clutch transmission) that has 152,000 miles. I-??ve regularly kept up with maintenance. Fully synthetic oil changed every ~5k miles. About a month ago it got a brand new battery and a new alternator. I have some issues related to the transmission. My owners manual regarding transmission fluid says: TRANSMISSION FLUID: -Checking 6-speed automatic transmission fluid: The automatic transmission does not have a transmission fluid dipstick. Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does not consume fluid. I-??ve recently experienced intermittent issues with the transmission failing to engage 1st gear from a stop. I have a code P073F as well as P0420 that-??s been intermittent for months. (I know that-??s the cat converter) The engine revs but does not accelerate at all from a stop on occasion. It happened three times in the week. Also have issues with clutch (DCT) overheating. When this occurs, I will see the current gear that I am in (usually D but it has occurred in all others except P, N, and R) begins to flash (usually three times) with a chime warning noise. Restarting the vehicle resolves the issue occasionally. Then, a few days ago, after coming off of the highway I was no longer to get the car to go faster than around 20 to 30 mph and began to hear a loud clanking/metallic sound seemingly from the engine. The gear indicator began blinking rapidly and continued to blink in every gear in D as well as S and even when I put the vehicle in park. After turning it off and waiting about 10 mins I turned it on and the -??P-?? was no longer blinking. Decided to test driving it through the parking lot and began blinking again pretty much as soon as it shifted gears and began to hear a metallic noise again. I suppose that I assumed it being a closed-circuit or -??sealed-?? transmission meant there wasn-??t maintenance to be done on it.

- Aurora, CO, USA

problem #18

Jan 102022

Veloster

  • miles
Vehicle consuming oil... been to dealership several times for this issue... oil consumption test performed confirming usage of oil. latest measurment on oil consumption was 1.8 quarts in 1000 miles. Vehicle blowing blue smoke, back of vehicle covered in oil. Vehicle lost power/accleration on highway causing large saftey issue. PA# from hyundai is 100577. Received updated warranty extension from hyundai up to 150,000. Car is exhibiting multiple signs of recall involving connecting rods. Have spoken with hyundai corporate, am now on my third case number with them.. case 19177351

- Portsmouth, VA, USA

problem #17

Oct 302021

Veloster

  • miles
My car is changing gears while im driving- I will appear to lose immediate power to the vehicle only to see that the car that was in drive, going 65 miles per hour, drops down to 20 in seconds and is now in 2nd gear or neutral ! other issues- put the car in drive from park and it jumps to neutral- put car in drive- stays in drive position but satys in neutral - put the car in park but car thinks its in reverse - blew a piston at 65000 miles - Hyundai refused to help me for 5 months - tried to sell me a new engine -- this has been happenng for 2 years - I will list the latest event below

- Woodland Hills, CA, USA

problem #16

Aug 262021

Veloster

  • miles
My 2015 Veloster Reflex has been at Alan Jackson, Jackson TN. for 45 days. The vehicle was serviced there for campaigns/recalls. The primary complaint, engine failure while I was driving down Highway 70, the engine completely shut off, a defective engine, a product which Hyundai is at fault. The defective engine is consuming 1 quart of oil per 80 miles. I asked the service department to start the oil consumption test, Brian the lead technician, responded "You need a new engine." This safety hazard and economic burden has yet to be resolved. The Veloster is kept and maintained in immaculate condition. While the vehicle is only garage kept, it is now in the elements without protection, remaining on the lot of the service department for over 45 days, which is not in good faith a suitable resolution period. I commute 100 miles round trip for my profession as a University Professor in Microbiology for the University of Tennessee. My 2015 Veloster Reflex is my primary mode of transportation to various satellite and main campus obligatory profession duties. I am without transportation due to Hyundai's negalence in properly addressing these chief safety hazardous engine failures/massive oil (synthetic) consumption which is now blowing through my catalytic converter, exiting through my exhaust tips, turning them black and splattering oil along my rear bumper. The original case manager, Jose, failed to respond to this safety hazard in the 10 business days which Hyundai has set forth, as well as, when Jose would tried to be reached on my behalf, Jose was never available, in addition too, his voicemail was always full, which meant I could not leave a message. Again, is this how Hyundai's customer care is really showing through their actions that they do care?

- Parsons, TN, USA

problem #15

Jul 172021

Veloster

  • miles
My car caught on fire and burn up I was almost killed

- Burnsville, NC, USA

problem #14

Jun 072021

Veloster

  • miles
So my Manual Heater knob randomly stopped working as I was driving on 6/4/21 around 11 am as I was about to do an errand run for my family. I was told from a friend that there was a TSB issued on it and looked it up. I went to my local dealership Island Hyundai Staten island explained what was going on and they told me because it is a TSB and not a recall you will be responsible for the cost of repair. I told them why should I when this is a defective situation out of my hands I shouldn't have too.

- Staten Island, NY, USA

problem #13

Mar 282021

Veloster

  • miles
Here a slight knock in engine when idleing

- Cocoa, FL, USA

problem #12

Mar 152020

Veloster

  • 45,000 miles
While gently washing the car the shark style antenna breaks off. This is the case for hundreds of owners. This is a defective part. Dealer charge for repair is $400 to $500 dollars. Parked in driveway.

- Fresno, CA, USA

problem #11

Apr 212015

Veloster

  • 600 miles
I have reported an issue to ronnie freeze, service manager at O. B., Ms. Hyundai in April 2015. Less than 3 months after purchase. I had engine and starting failure for 15-25 minutes after a check sensor code popped up. I gave this code to service, and all they could say was, 'well, I never heard of that'. let me know if it happens again. And it did, and I reported it, and... nothing. Same old thing, don't know what that could be. Well after the third time, I began to feel the car running still even when the key was removed. Sounds crazy but I had multiple family members who witnessed this issue. Scary that I reported this also, but nobody knew anything to do. Mr. Freeze at olive branch Hyundai acted like I was crazy. I know when there is an issue and I say that I have had one since I signed papers on 01/23/2015. I am extremely lucky that a fire hasn't started with my vehicle apparently not completely shutting down. I feel that someone has known about the current situation with the engine and I also feel that I purchased a lemon this time with Hyundai. I love my car and truly hate the feeling of not knowing if I will be safe the next time I get in my vehicle to drive anywhere. I feel that a satisfactory response is needed immediately from Hyundai as to what I should expect from them. I need answers right away. It has been too long or Hyundai to decide what the solution will be. I need a response from the company now! I no longer put 100% trust in Hyundai. What could the recall cover" a replacement engine, and replacement rod bearings, and everything else that could be damaged" I feel like Hyundai has failed major by not doing anything to remedy the defect in a reasonable amount of time!! I don't have a safe car to drive anywhere now. I want answers.

- Byhalia, MS, USA

problem #10

Oct 012017

Veloster

  • 49,000 miles
Approximately 1 year after purchasing my vehicle (roughly 2017) while driving on the highway my fan control knob started spinning freely, it still worked but concerned I called my dealership who all but dismissed the complaint. A few months later the knob started working intermittently and would on occasion cut off the fan if I were to hit a bump. By the end of 2019 the knob had completely stopped working. I had held off on getting it repaired as it is an expensive fix and after doing quite a lot of research I discovered it is an extremely common issue with my make and model car. It poses a serious hazard as where I live it is extremely humid and cold during the winter months and no amount of wiping and cleaning the windshield gets rid of all of the fog meaning it poses a real threat by limiting visibility.

- Norfolk, VA, USA

problem #9

Feb 052021

Veloster

  • 78,000 miles
Traveling from little rock Arkansas to branson Missouri my panoramic sun roof exploded out of nowhere on the inner state. Scared me and my family to death no reason for the breakage that I can see notice that there was a class action against this model and brand but I am outside the deadline my vehicle is a 2015 Veloster

- Cherokee Village, AR, USA

problem #8

Sep 022020

Veloster

  • 87,596 miles
The A/C knob, when air conditioning is turned on, lights up. This light burns up the inside of the knob and causes the connections to burn out which makes it impossible to change the air speed settings. Currently mine must sit at 3 or it doesnt work at all. I also have an issue with the head unit which blacked out and stopped working out of nowhere.

- Aurora, CO, USA

problem #7

Aug 312020

Veloster

  • 56,690 miles
Over the past 2 months squealing noises have become ver noticeable on the brakes. Supposedly it is moisture, but it should not happened when it is 98 degrees Fahrenheit. I went to a local well known mechanic shop and replaced the brakes thinking it was the brake pads but it wasn't. the noise once again showed up. Another issue, the ac goes on and off intermittently while on the road.

- Harlingen, TX, USA

problem #6

Aug 112020

Veloster

  • 30,000 miles
The truck latch broke at 30,000 miles on my 2015.

- Concord, NC, USA

problem #5

Jun 102020

Veloster 4-cyl

  • 6 miles
Sunroof exploded while driving on expressway.

- Pharr, TX, USA

problem #4

Aug 282019

Veloster

  • miles
My car has problem with the transmission, the car first looks as have problem with the ignition (stationary) but then you move to drive or R do nothing, but the real problem is that have only 30000 miles and I just pay my last payment two weeks ago. The other thing is that the hyunday page do not have options to find a dealer near me when I write my zip code. I sent my car to problems with the tire sensors and they do no repairs, I feel I have no confidence in their subcontracted reparing dealers, they put the responsibilities of the guaranties into subcontracted repair dealers.

- Canovanas, PR, USA

problem #3

Jan 112019

Veloster

  • 64,000 miles
While driving with my sunroof closed, I started hearing a strange popping, cracking noise. A few seconds later, there was a loud boom noise followed being showered by broken glass shards. My sunroof exploded, out of the blue. No collision, impact, or fast speeds. It was there one minute and gone the next.

- Ball Ground, GA, USA

problem #2

Jun 282017

Veloster

  • miles
Kumho kh tires are dangerous. The tires on this vehicle do not qualify for tamy current recall. They desperately need to be recalled and replaced due to poor quality, separation and loosing air. Many Veloster owners have experienced this serious safety issue. Please take notice and develop an action plan to remedy this problem. Many thanks!

- Lake Havasu City, AZ, USA

problem #1

Dec 052015

Veloster

  • 8,015 miles
I was driving the 2015 Veloster turbo on a straight portion of the freeway between 65 and 70 miles per hour with the sunroof open. The sunroof shattered unexpectedly, and glass flew both into the car, and out behind the car. The glass landed on my arms, head, lap, and went down my back as well. I swerved to the right as a reflex to being startled, and then overcorrected and went left past my lane. I did not hit any cars, however. Glass kept falling on to the freeway, into the car, and on my head for a few more minutes as I made my way to the dealership service department. Once at the dealership, I inspected the damage and found that the glass shards had made many cuts into the paint toward the back half of the car. The dealership later had me circle these scratched with a wax pen. Initially, I was going to be charged a diagnostic fee, but when I mentioned that this had been an issue for previous year models, another service consultant jumped in and told me it would all be taken care of under warranty.

- Chino, CA, USA