10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 13,846 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving ~60 mph on a new/smooth highway (I-60 in mesa) that was empty (no cars were in front of me for at least 2 miles). The sunroof/panoramic-roof suddenly shattered (exploded) and the glass flew everywhere. Glass fell on my head, everywhere in the car and even damaged the car antenna and spoiler (on the outside of the car). The temperature was ~60 degrees F, there were no rocks/debris flying around and the car was driving smoothly (no bumps on the road). The dealership is telling me a rock hit it (even though there is no evidence) and are making me cover the repairs! this is not right.
- Mesa, AZ, USA
The contact owns a 2016 Hyundai Veloster. While driving approximately 65 mph, the panoramic sun roof exploded and the shattered glass pieces damaged the body of the vehicle. There were no warning indicators illuminated. The vehicle was taken to a dealer but the cause of the failure was unknown. The manufacturer was made aware of the failure and provided the contact with a case number. The vehicle was not repaired. The failure mileage was 438. Updated 03/01/17 the consumer stated the sun roof was repaired. The dealer declined to repair the damages to the body of the vehicle. Updated 09/15/2017
- Tumwater, WA, USA
- Phoenix, AZ, USA