My car broke down in the middle of the highway. I could not move my car. It was stuck in neutral, but still would not move. I had already switched out the battery, but the battery and engine light was still on. I come to find out it is my alternator. And I feel it is leaking into the alternator, making a crash hazard

- Clarkaton, WA, USA

2007 Hyundai Veracruz AWD Limited died while young female driving in dark, winter, remote location. Towed to nearby reputable repair center. Front Valve Cover gasket & rebuilt (no new available for this old of veracrus) alternator installed and owner notified of up and coming recall not yet formalized: NHTSA # 20V705000 RECALL #197. Paperwork submitted to Hyundai along with extensive proof of work completed thru receipts and pictures. Hyundai international indicated closest Hyundai service center would have to sign off on work completed. That Hyundai dealership refused to sign off that work had been completed. Stating oil still in area. Failed to notify young female that bottom oil gasket leaking as well as other problems. Owner drove back to original repair shop that performed recall #197 work where inspection showed bottom gasket failure which was replaced...nothing to do with recall but could have caused major other failures if not identified and addressed. Since that time, female stranded again remotely when rebuilt alternator failed. Repair shop warrantied part but not labor associated with, as no new alternators are or were made available for 2007 Hyundai veracruz recall. To this day, Hyundai has failed to reimburse owner for original recall performed nearing $1000 in repair costs plus additional $500 for rebuilt alternator failure as Hyundai has failed to make new retrofit parts to complete recall #197. Hyundai international closed this case with no action on their part. Please advise

- Laurel , MT, USA

Nov 13,2020 Manufacturer Recall Number197 NHTSA Recall Number20V705000 Recall StatusRecall Incomplete Summary HYUNDAI MOTOR AMERICA IS RECALLING CERTAIN 2007-2012 VERACRUZ VEHICLES THAT WERE PREVIOUSLY RECALLED UNDER RECALL NUMBER 14V-415. AN INOPERATIVE CHARGINIG SYSTEM CAN RESULT IN AN ENGINE STALL, INCREASING THE RISK OF A CRASH. this recall has never been addressed and it is my feeling that HYUNDAI MOTOR AMERICA is just letting it go without corrective actions until all of the models are off the road and they don't have to address this at all, also the problem is well understated as the oil not only gets on the alternator but the belt system that poses an even mere berater risk. if the NHTSA will monitor each safety recall to make sure owners receive safe, free, and effective remedies from manufacturers according to the Safety Act and Federal regulations, than why are they not addressing this" Although my car had 293000 miles on it it could have made another 200000 miles if HYUNDAI MOTOR AMERICA would have taken steps to correct this" after sending an email (will upload) they seemed to question me on the vehicle but after learning a junked the car they appear to take the stand that that owe me nothing not even the time of day, and I would like to file a formal complaint against HYUNDAI MOTOR AMERICA for lack effort to resolve this issue as this year alone I have gotten 5 recall notices stating no repair available?

- Kissimmee, FL, USA

The valve cover gasket is leaking oil on to the alternator. The alternator is covered in oil, possibly causing it to short out which could lead to a loss of power while driving. This is a dangerous condition.

- Burlington, WI, USA

I have replaced 4 alternators due to oil dripping down on it. I have had mechanics try and fix the oil leak but have not succeeded. Also whenever there is a heavy rain or whenever you go through a large puddle of water everything wants to shut down it is dangerous driving in the rain because sometimes you have to try and get out of traffic due to everything shutting down.

- Verbena, AL, USA

My altenater went out and there's alot of oil on it and it went out in phoenix

- Phoenix, AZ, USA

Manufactured from December 26, 2006, through July 24, 2012. The affected vehicles may experience an oil leak from the front cylinder bank valve cover gasket. If there is a sufficient amount of oil dropped onto the alternator, the alternator will be damaged causing the charging system to become inoperative. My vehicle was in motion and shutoff while driving on the road.

- Winston Salem, NC, USA

Replace bulbs in head lights front and back and alternater and valve cover gaskets

- Moile, AL, USA

Car wont start, took it in to the shop found out oil was leaking on to the alternator and that the vale gasket it leaking oil. Took it into the dealer 4 years ago to get it fix for the recall. Had the car for 5 years and have changed 5 alternators, and 5 batteries, now that I have put a new battery and alternator again, the car wont start now without getting it jumped off. We have tried disconnectioing the terminal when not driving but that only works sometimes. Called the dealer and they said that they couldn't find anything wrong and that the car was okay even when it wouldn't start in there shop and they had to jump it off and even pitting a new starter on.

- Woodstock, GA, USA

The contact owns a 2007 Hyundai Veracruz. When the contact attempted to drive the vehicle, it failed to start. In addition, the electric power steering and check engine warning indicators illuminated. The vehicle was taken to nalley Hyundai (located at 7909 mall pkwy, lithonia, ga 30038, (678) 509-824)8 where it was diagnosed that the valve gasket was leaking and the alternator needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the vehicle was previously repaired per NHTSA campaign number: 14V415000 (engine and engine cooling), but the repair did not correct the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 200,700. The VIN was not available.

- Decatur, GA, USA

The contact owns a 2007 Hyundai Veracruz. While operating the vehicle, the odor of burning oil was present and the check battery sensor indicator illuminated. While inspecting the vehicle, it was discovered that oil leaked onto the alternator due to a faulty gasket. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact indicated that in 2010, the vehicle was serviced per NHTSA campaign number: 14V415000(engine), but the failure recurred. The failure mileage was 138,000.

- Laquinta, CA, USA

Car died while driving (in motion), I took it in and they needed to replaced alternator at cost of $704.02. Same problem with alternator began to happen again. I received a recall notice, nhysa 14V-415. Recall work was then done. I attempted to get reimbursed for the money spent the first time the alternator went out. I sent in all paperwork required and waited. I phoned in to see what the delay was, they were missing our proof of payment receipt. I sent that in and waited some more. Each time I called I had a new "case worker" because the other one(s) were no longer working there. Each time my case must have been placed at the bottom of the stack. Each time they promised to expedite my claim. I'm still waiting. Not only that, they recall repair work doesn't seem to have fixed the problem. We keep getting "fluid" leaking onto the alternator. They will not do anything more unless Hyundai puts out another recall notice. I won't buy Hyundai again!

- Gilroy, CA, USA

The contact owns a 2007 Hyundai Veracruz. While driving at approximately 35 mph, the vehicle hesitated. The vehicle was taken to a dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired; however, two months later, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the belt tensioner needed to be replaced. The vehicle was repaired, but the failure still persisted. The vehicle was taken back to the dealer where the technician diagnosed that there was a leak behind the timing valve and the alternator needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failures. The approximate failure mileage was 130,000...updated 05/09/16

- Bridgewater, MA, USA

I took the vehicle in for safety warranty work. Car city Hyundai in St joseph Missouri completed the national recall for oil leaking on to the alternator. After driving the car for approx 30 miles the dash lights up like a christmas tree. I have spoke to joe 631613 for Hyundai he is not a part of Hyundai Corp. He is a csr for some call center. They are stating the electrical problems have nothing to do with the changes the did on my car and that it is a sensor that has magically went out after the recall work. Joe instructed me to contact the address below for any other concerns. 20850 fountain valley ca 92728

- Gallatin, MO, USA

The valve cover gasket was leaking in to the alternator causing an electrical malfunction that almost caused a three car accident. Those parts have been replaced four times. Twice by Firestone because the dealership told me that since there the ones that repaired it the first time I had to go back to them the second time. And the dealership repaired it twice since the recall has been reported. This vehicle is un safe for me to drive my children in and apparently Hyundai has not found a successful way to fix the problem but yet im being inconvenienced at my expense due to paying tow fees, rental fees, and diagnostic testing.

- Baton Rouge, LA, USA

The contact owns a 2007 Hyundai Veracruz. The contact stated that the electronic throttle control warning light intermittently illuminated and the accelerator pedal became stiff. The vehicle was taken to the dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 103,000.

- Courtland, VA, USA

Sufficient amount of oil leaking onto alternator from front cylinder bank valve cover gasket- coating alternator, not allowing the car to start or charge when jumped. Car battery has been replaced twice and serviced at a local repair shop. Local repair shop has documented and noted that there is significant damage occurning from front cylinder bank valvue cover, which is dripping and coating the alternator. Inquired help from Hyundai customer care center and was instructed to bring car into a dealer for further inspection. Unfortunaltly the car has not been able to start and this would require a towing service to tow my vehicle to the closet Hyundai service and dealership, which is over fourty five minutes from my current location. All expenses have to be payed out of pocket from the vehical operative (this includes: Towing and all repairs). Hyundai has issued an important safety recall (interim notice)- they were unable to help address towing my broken down vehicle and getting any resolution into fixing the problem addressed in recall letter. I am a concerned customer that reached out to the Hyundai customer care center for assistance. I identify my needs and concerns, as I require my vehicle to comute to and from work and Transport children to school. It is very disheartining to learn that after I addressing the safety and well-being of those transported in my car, that I was not even considered a canidate for any type of loaner vehicle until this problem is resolved. As stated in my important safety recall (interim letter):" The vehicle will run on battery power until the battery voltage drops below the engine...if this occurs, the engine will shut off and will not restart, increasing the risk of crash." - Hyundai is not providing me with a safe alternative.

- Woolwich, NJ, USA

Car lost all power in heavy traffic. Second failure of alternator happened at about 58,000 miles approximately third happened at 82,600 miles approximately similar situation on all three incidents we felt threaten at every incident.

- Fairfield, CA, USA

At 16343 mileage, electronic stability control (ESC) warning light illuminated and vehicle was difficult to shift out of park. Dealer replaced brake light assembly under warranty. At 40,100 mileage, ESC warning light again illuminated. Dealer again replaced the brake light assembly switch under recall campaign 092. At 87,719 mileage, the ESC warning light again illuminated and vehicle was difficult to shift out of park. Dealer again replaced the brake light assembly switch at my cost, even though the bad switch had been replaced due to a recall. At 129,000 mileage, the ESC warning light is once again illuminated and the vehicle is difficult to shift from park. This means that the brake light switch is again bad. The vehicle is on it's 4th brake light switch. Since this is part of a part defect recall, Hyundai should warrant the replacement part for lifetime free replacement, but they do not. The replacement recall part is obviously no better than the part it replaces. The brake light switch is not a routine wear part, and at this degree of failure, an severe design flaw is indicated. This is a critical safety item that affects electronic stability control, shifting, and brake light illumination.

- Zachary, LA, USA

First incident: 7/18/2011 & 70546 mileage : alternator shorted out at 65 mph on interstate 287 resulting in extreme power loss, very hard steering and difficult, unsafe vehicle control which finally ended in complete loss of power. Car towed to dealer which diagnosed an undetected oil leak from the valve cover dripped into alternator causing it to short out. Valve gasket was changed and alternator replaced. Second incident 6/26/2014 & 110,846 mileage: Same scenario, alternator shorted out resulting in extreme power loss, very hard steering and difficult, unsafe vehicle control which diagnosed an undetected oil leak from the valve cover dripped into the alternator causing it to short out. Valve gasket was changed and alternator replaced a second time. The dealer Mahwah Hyundai says I should have noticed the leak. (my fault $880). Alternator below the value cover, who designed this. Another GM coverup going on here. I can not believe all the others with the same issue.there is no fix for this other than replacing valve cover gasket and alternator when it happens again. This cannot be detected by dealer visual inspection prior to failure. This is very unsafe. I have all maintenance done at the dealership I purchased the car at according to the maintenance schedule and the dealer recommendations. This should require a recall before someone gets hurts in an accident. - oakland, NJ, usa

- Oakland, NJ, USA