10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
7 / 0
Average Mileage:
80,426 miles

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« Read the previous 20 complaints

problem #5

May 242013

Veracruz

  • miles
Received a recall notice that the stop lamp switch is malfunctioning on the Hyundai Veracruz model dated 2008-2009. There is risk of a crash. I tried to make an appointment with the dealer in freehold, NJ and they indicated because my brakes are the adjustable kind that they do not have the parts in stock to repair this recall and have no idea when they will be getting them in. Its on back order. In the meantime, if there is a crash caused by this problem there will be major lawsuits against the Hyundai company for not having the items in stock to repair these vehicles. I suggest this matter gets looked into immediately and gets resolved. There should be no excuse that parts are on back order.

- Jackson, NJ, USA

problem #4

Apr 112011

Veracruz 6-cyl

  • 19,400 miles
When brakes are applied car veers to left or right. Representative for Oregon Hyundai parts and service drove the car on 10-4-2012 and observed that the car veers when brakes are applied. He stated, "it is normal". veering occurs dramatically if hands are not on steering wheel. Attempts to correct include: New front brake pads, rotors turned, pressure to calipers checked, front end alignment checked and rotated wheels.

- Bend, OR, USA

problem #3

Aug 262012

Veracruz

  • 84,000 miles
The contact owns a 2008 Hyundai Veracruz. The contact stated that the rear brake tail lights failed. The manufacturer was made aware of they failure and advised that the vehicle was not included in NHTSA campaign id number: 09V122000 (service brakes, hydraulic:switches:brake). The vehicle was not repaired. The failure and current mileage was 84,000.

- Groveport, OH, USA

problem #2

Mar 012012

Veracruz 6-cyl

  • 75,000 miles
When braking, I would hear & feel a grinding type noise and "feel" the grinding on my brake pedal. It would feel as if I wouldn't have brakes and it would surprise me---which would make me take my foot off the pedal and then re-brake. Usually at this point I would not feel/hear the same thing and my brake worked and felt normal. This did not happen every time I braked and it didn't happen every time I drove my car. It was intermittent. I told my Hyundai service people I thought I needed new brakes. They checked and saw my pads & rotors were fine. This happened several times until I finally told them this is definitely happening and they needed to figure out what was going on. So my service tech drove my car until it finally happened to him. Since early June they have tried numerous things to try to fix this problem. Unfortunately, they've been unsuccessful! what I understand is they "think" my car feels like its skidding so the ABS system engages. However, they can't figure out how to make it stop. They've exhausted my extended warranty changing out parts/computers (I think) to no avail. They've contacted Hyundai engineers and they too haven't found an answer. I understand there are 2 other 2008 veracurz' that are experiencing a similar issue at the dealership I work with as well as others across the country---per the Hyundai engineer to the service manager at my dealership. Now I have a car a year away from being paid off and no resolution to this problem!! is this a recall issue" is this something that needs to be investigated? do I---and others---deserve reimbursement for Hyundai's faulty equipment" I believe this to be the case. I have been loyal to my dealership, to servicing my vehicle and caring for my car so as to pay it off and have a reliable, safe vehicle without a car payment for a period of time! this was my goal.

- Charlotte, NC, USA

problem #1

May 212012

Veracruz 4WD 6-cyl

  • 85,000 miles
Traveling on dry pavement approx. 45 mph. Clear, sunny day @80F when had to stop suddenly. The dashboard light up showing "ESC off", "ABS" and "brake" lights continuously on after incident. Next morning upon start up the lights still remained along with improper speedometer function. I decided to take it to the dealership where it was diagnosed as "hydrolic module" failure (P/N 589103J950). This resulted in loss of ESC function and other possible hazards. Being an integrated part this will effect more than one system of braking. This is not a cheap part and vital.

- Lake Orion, MI, USA