10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
127,275 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Mar 152020

Veracruz

  • 186,000 miles
The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA campaign numbers: 08E055000 (Trailer Hitches) and 20V705000 (Engine and Engine Cooling) however, the contact had not been able to schedule a recall repair appointment with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 60 MPH, the vehicle inadvertently began to stall and lost power. The contact stated he shifted the vehicle to neutral and veered to the side of the road where he parked the vehicle. The contact was able to restart the vehicle and he drove to his destination. The check engine warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact also stated he replaced the battery himself three times within a year and the vehicle would start with a delay. The dealer was made aware of the failure and advised the contact they could only complete the recall repair of the vehicle within the next 4 months. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 186,000.

- Taylor, TX, USA

problem #3

Aug 252021

Veracruz

  • 129,000 miles
The contact owns a 2008 Hyundai Veracruz. The contact stated that the battery was draining due to the radio not turning off internally. The radio knob was turned off along with the ignition and the key removed however, the battery was still being drained. The contact stated that the door remote failed to lock and unlock the doors. The contact stated that the battery needed to be charged for several hours for the vehicle to operate as needed. The contact stated that when the battery was checked with a hydrometer it showed that the battery cells were dead. The contact stated that the battery was replaced in February. The contact stated that neither the dealer nor the independent mechanic was notified of the failure. The contact also received notification of NHTSA Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The contact stated that when he received the recall notice the vehicle was taken to the local dealer and informed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted about the failure but was contacted about the recall. The manufacturer informed the contact that a second notice would be mailed when the remedy was available. The failure mileage was approximately 129,000.

- Spring Valley, CA, USA

problem #2

Mar 062018

Veracruz

  • 144,000 miles
The contact owns a 2008 Hyundai Veracruz. While driving 5 mph, the ABS module malfunctioned and caused the vehicle to catch fire. The contact noticed smoke under the hood of the vehicle and flames ignited from the battery. A police report was not filed. The fire was extinguished by attendants from a nearby auto body shop. There were no injuries. The vehicle was not destroyed. The dealer and manufacturer were not notified. The failure mileage was approximately 144,000.

- Lansing, IL, USA

problem #1

Jan 072015

Veracruz

  • 50,100 miles
The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving approximately 8 mph, the battery warning light illuminated as the vehicle stalled. The contact had to maneuver to the side of the road. The vehicle started but all the warning lights on the instrument were illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,100. The VIN was not available.

- Plainwell , MI, USA