10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
74,800 miles

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problem #55

Apr 182024

Veracruz

  • 170,000 miles
The contact owns a 2008 Hyundai Veracruz. The contact stated that while his wife was driving at an undisclosed speed, the brakes seized in the middle of the highway. The contact stated that several unknown warning lights were illuminated. The contact's wife and a nearby driver were able to guide the vehicle to the shoulder of the roadway. The contact's wife raised the hood, and the contact became aware that smoke was coming from the ABS module accompanied by electrical sparks. The contact-??s wife turned the vehicle off. The contact noticed that the aluminum ABS module casing was burned. The contact disconnected the battery and the ABS fuse, which stopped the smoke and the electrical sparks. The vehicle was then driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 170,000.

- Drakes Branch, VA, USA

problem #54

Mar 202024

Veracruz

  • miles
ABS Anti-Lock Brake System Failure (ABS Control Unit) As seen in NHTSA CAMPAIGN [XXX], for newer year models, The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving. This recall should also include 2008-2010 Hyundai Veracruz's as the ABS Module is the same part number and can leak brake fluid. This can lead to serious injury or death as the car may not function as intended or catch on fire. I noticed a strong burning smell similar to burning toast when the car was dropped off at the shop. My Mechanics noticed my ABS Control Unit had liquid coming out of the poorly sealed module, and told me to report this to the NTSHA. The unit had to be replaced for about $3800. The first symptom is the ESC Light flashing while driving. Others include the AWD Light, Brake Light, ABS Light, and, Traction Control Lights. On many forums like the link shown below other people have experienced this issue on the 2008 Hyundai Veracruz as well. This indicate that the recall should be pushed to ALL Veracruz models. Hyundai should be responsible for the safety of all Veracruz owners just not a few. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Binghamton, NY, USA

problem #53

Jun 012021

Veracruz

  • 260,000 miles
The contact owns a 2008 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part was not available to do the recall repair. The local dealer was contacted and confirmed that the part was not yet available. The contact was concerned that the vehicle would lose motive power while driving due to a previous alternator failure. There was no warning light illuminated. The failure mileage was 260,000. Parts distribution disconnect.

- Oak Grove, LA, USA

problem #52

Aug 122017

Veracruz

  • miles
This is a complaint about the failure of the Hyundai company to respond in a timely matter to a recall issued in Nov. 2020 (NHTSA 20V-705/Hyundai Recall 197) which can affect the alternator and electrical system of the vehicle. The company has not yet issued a resolution and so the dealers will not perform the necessary repairs needed to avoid a breakdown. This is the second recall issued for the exact same problem. Hyundai stated they would issue a remedy but have failed to do so and it has been 8 months. I am asking NHTSA to require the company to provide a remedy so as to avoid a potentially dangerous system failure. I have been through an electrical system failure once already while in traffic due to this precise problem. It could have been deadly. Something needs to be done and Hyundai is dragging its feet. Please intervene.

- San Diego, CA, USA

problem #51

Nov 192014

Veracruz

  • miles
Leaking fluid on my driveway. No action on recall noted on Nov. 19, 2014 Hyundai repair invoice. Reference manufacturer recall # 197. It has been 7 years waiting for this problem to be remedied by Hyundai. This situation is ridiculous!

- Florence, AZ, USA

problem #50

Nov 102020

Veracruz 6-cyl

  • 1 miles
Recall 121 completed by southshore Hyundai on 1/15/19. On nov10, 2020, I was driving all my lights went on steering wheel got stiff and just shut down. I called geico had my car towed to my mechanic. He called me to tell me that the alternator was soaked with oil. He replaced the alternator and advised me to contact Hyundai because the oil was from gasket in which they replaced on 1/15/2019. I called Hyundai motor finance company and advised them of the problem. At that point I requested they reimburse me for the alternator in which they denied. They made an appointment for 11/19/2020 for me to bring the car to South Hyundai. I bought my car in. I didn't hear from them so I went to the dealer in which I approached the advisor isiah. He told me at that point the gasket wasn't the issue. They contacted corporate and told them that too. I received a call from corporate denying my claim from my mechanic. I then said to isiah have my car ready I am taking it out of your lot. He said wait in lobby, give me a few. He came to me within 5 min to tell me that there was recall showing for my car recall 197. He said leave the car and I will keep you posted. We texted back and for the finally after South shore Hyundai having mycar in there lot for 2 mos, no loaner they decided to have my car ready on 1/13/2021. Documents states tech removed and replaced valve cover gasket and alternator in good will. I started noticing oil spots on my driveway. I took my car to my mechanic today 3/19/2021 for an oil change. He stated that yes I do have a leak. He questioned what did Hyundai replaced and I told him.. he said absolutely not, the alternator on your car is the one I put in on 11/10/2021. No valve cover gasket was replaced all Hyundai did was put silicone. I have all documents, pictures, receipts and text for my proof of this problem. I fear my safety in car.

- Far Rockaway, NY, USA

problem #49

Nov 142020

Veracruz

  • 101,000 miles
We have been waiting since November when recall number 197 came out. Our vehicle has been parked since the dealer would not repair the valve cover oil leaking onto the alternator without a notice from the manufacturer. They confirm the alternator is covered with oil from the leak. The battery drains and we had to put a disconnect switch on it to keep it charged. Still pay insurance for the vehicle to sit which we bought to Transport our grandkids. Been using our daughters car since then which is too small for all of the grandkids. January 8th was the date the company gave us and it came and went with no remedy yet. This is leaning heavily on criminal. Someone let us know what we can do.

- Huntingdon, PA, USA

problem #48

Dec 012020

Veracruz

  • 142,500 miles
My altanator has oil dripped on it from the valve cover gasket, which is affecting the charging capabilities. The vehicle is parked in my yard

- West Columbia, SC, USA

problem #47

Jun 282020

Veracruz

  • 61,253 miles
At about 61,253 miles, engine gaskets were found leaking and valve cover gaskets & valve cover set was replaced. Alternator tested bad and was replaced. Battery tested bad and was replaced. Oil leaked from valve cover/engine and dripped on alternator causing the alternator and battery to become defective. Car was pulled into service station as engine started puttering and power was dropping. A claim was made to Hyundai (case 17561397) who denied the claim saying that it was not covered, citing campaign 121 (guest because it was similar) and saying that it covered the cylinder cover gasket did not include the valve cover gasket leaking and causing the exact subsequent damage. Attached are repair documents.

- Edmond, OK, USA

problem #46

Jan 152018

Veracruz

  • 100,000 miles
The battery completely drains. Sometimes its because the lights turn on by themselves when the car is off, or the radio comes on, or the wipers turn on, or the ac turns on, or the blower in the rear turns on. These items will stay on all night while parked in the driveway and drain the battery completely. I have tried to remove the specific fuses ie. The radio, but then its the blower that stays on. I remove that fuse and its the lights that came on. This has been going on for the better part of 2 years.

- Medford, NY, USA

problem #45

Jan 242019

Veracruz

  • 83,657 miles
This is mostly from memory with most recent data reported. My 2008 veracuz has had the valve cover gasket repaired or replaced a minimum of 4 times since I purchased it on 4/30/09 from O'brien Hyundai. The first time was about 2 years after I bought it. Dealer found leak during oil change and attempted to seal with a silicone. That was unsuccessful and valve cover gasket was replaced. A year plus later I was driving home when I could not got faster that 35 mph. When I drove into my development, the max speed was 10 mph. I barely got into my driveway and the car stopped. It turned out that oil from a leaking valve cover gasket had shorted the alternator and the car had been running on the battery. Car was towed and both the alternator and valve cover gasket were replaced under warranty. In 2014, there was a recall for the leaking valve cover gasket problem and my car was repaired again. In November of 2018, the service tech at O'brien Hyundai found an oil leak during an oil change but was uncertain of the source. He put a dye in the oil and requested that I return after 2000 miles so he could inspect for the leak source. I took it back after 2 weeks and was told that the leak was from the timing chain cover gasket. However, the timing chain cover gasket, the valve cover gasket, the water pump and the alternator were all replaced under the power train warranty. In September, the "new" alternator failed and had to be replaced along with a drive belt at my expense. The fact that the valve cover gasket has been replaced multiple times in my vehicle makes me concerned that the engine design has a latent defect which can and has resulted in my vehicle losing power while in used creating a potentially deadly situation. A search on the internet shows me that my situation is not atypical and should be thoroughly investigated by your Agency.

- Lehigh Acres, FL, USA

problem #44

Aug 292019

Veracruz

  • 133,500 miles
September 15, 2018 we had broke down on the interstate. Lost all control of car, no steering, no acceleration, no parking gear. Mechanical said there was an oil leak above the alternator. Fried the alternator. Yesterday, wife was driving, broke down on highway. I looked at the engine block and there is oil leaking from the valve pan gasket down into the alternator again. Hyundai says my model of 2008 Veracruz wasnt affected by the standing recall that is active right now. But I think my car has been affected by this problem with faulty valve pan gaskets. Vehicle lost power while in motion, all dummy lights came on. Engine shut off and would not allow is to get it in park. Mechanics checked the battery. Battery tested perfect. Said it had low voltage and wasnt being charged by the system

- Manteo, NC, USA

problem #43

Jan 162019

Veracruz

  • 131,000 miles
In Nov 2017 my 2008 veracruze (98K miles ) started losing power, indicator lights flashing then it died in the middle of an intersection. Turned out to be a very oily alternator. It was repaired. 1 yr 1 month later exact same thing happened. Again the alternator was oily and needed replaced. Now 2 weeks later I'm starting to see the warning signs ( flickering lights, dead battery in the morning 1 time, power seat memory positioning buttons not working) called nearest Hyundai dealership ( over 2 hrs away) to verify that my car was included in the recall. I was told it was but it had been replaced in 2015. But that I could drive it to spokane, have it diagnosed possibly have to return ob a different day for repair and then contact Hyundai to see if they would help. Its going to cost $900 to repair! plus they want me to drive or tow my car 2 hrs away for no guarentee Hyundai will again fix the gasket.

- Lewiston, ID, USA

problem #42

Jul 252018

Veracruz

  • miles
I went to start my car and I heard a nose so then I turn the car off and so as I put it in gear to drive it went on it own the brakes was not work

- Paterson, NJ, USA

problem #41

Dec 152017

Veracruz

  • 105,000 miles
My vehicle is experiencing all of the issues listed in the following campaigns, yet, the manufacturer is refusing to cover the replacement of the part. 13V113000 09V122000 the vehicle gets stuck in drive, or park, and can't be adjusted when the brake is depressed. The ESC sticks on randomly. I've replace many, many brake lights in this vehicle.

- Dublin, OH, USA

problem #40

Aug 042017

Veracruz

  • 92,222 miles
Oil is dripping from the valve cover gasket on to the alternator which will cause the car to shut down on the road. My truck is just like my sons 2010. His truck has been recalled why not mine. We have the same truck just a different year.

- Uppermarlboro, MD, USA

problem #39

Jul 282017

Veracruz

  • 75,000 miles
Brake light, ABS and ESC off light on repeatedly. Brake lights stopped working. Vehicle would not shify out of gear. Auto start stopped working. Had stop lamp switch replaced, now speedometer not registering and ESC light flashing on. The brake light, ABS and ESC off light still remain on.

- Wetumpka, AL, USA

problem #38

Dec 262016

Veracruz

  • 30,000 miles
Traveling at 55 mph a whirling noise started under the hood on the drivers's side. ABS, ESC, , check engine, and parking brake lights came on at the same time, the speedometer went to O, and the car shut off. Nearly rear ended twice, injured, and nearly struck down getting out of the car and off the highway. Could not get the car started. Had car towed. Colonial Hyundai of downingtown, pa. Diagnosed the car with a bad ABS hydraulic control assembly. Part number 58910-3J 850. The car could not be moved until the part was installed. It cost me $2500. I requested an insurance claim form, but was told Hyundai motors or colonial Hyundai would not pay for it. Called Hyundai in fountain valley ca. Filed a claim: Number 9841469. Obtained diagnostic reports and repair invoices from colonial Hyundai. Car has only 30,000 miles purchased brand new.

- Boothwyn, PA, USA

problem #37

Feb 142017

Veracruz

  • miles
Oil leaking from gaskets on to alternator

- Renton, WA, USA

problem #36

Feb 112017

Veracruz

  • 94,000 miles
On at least a dozen occasions within the past few months alone, while driving I will suddenly hear a high-pitched "whirring" sound that sounds like it's revving up, then immediately afterwards all of my dash lights and the passenger air bag lights start to flicker and/or go off completely and then come back on again. Every single time this happens, as soon as I turn off my car (doesn't matter if I keep driving for a long while or stop driving shortly after it happens), it won't start again. It's completely dead and I have to have it jumped. My car has 94,000 miles on it, and in the past 8 years, the car has died/I've had to have it jumped over 30 times. I'm on my 5th battery! after the recall for the alternator gasket valve cap, I thought these problems would be fixed, but I've had exactly the same electrical issues/battery constantly dying since then! that recall literally did nothing. This is very unsafe, as the car can just suddenly lose power while driving, and then if you turn the car off, it won't start up again without being jumped. Hyundai needs to fix this asap. There are literally hundreds and hundreds of complaints about this, and it's just absolutely unacceptable!! I'll in the past 8 years, I have had to replace my battery 5 times in my Veracruz.

- Nashville, TN, USA

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