10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
82,834 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Feb 052018

Veracruz

  • 170,000 miles
The cruise control was engaged. I was driving on an interstate and another car came into my lane. I pressed the brakes naturally but my vehicle sped up instead of slowing down. I immediately disengaged the cruise control and was able to slow down. I contacted the previous owner and he told me that he had the same issue. If the cruise control is engaged, pressing the brakes will cause the vehicle to speed up! I don't know how many people have this issue but it could lead to fatalities!

- Kelly, NC, USA

problem #11

Jun 192017

Veracruz

  • 129,000 miles
Wife parked car on driveway sloping downhill toward garage. The vehicle was placed in park and the key was removed. While she was out of vehicle unloading young child from car seat, 6-year-old boy climbed up into from of vehicle. The boy was unable to reach the brake pedal and the key was out of vehicle (in purse with wife). He was able to easily pull on the automatic shift lever and transition the vehicle into neutral (again without the ability to reach the brake pedal & no key in vehicle). The car rolled downhill and pined wife between side of garage and vehicle. Luckily, the sheet metal side panel of car deflected enough to save her and once the car ran into something in the garage and stopped she was able to escape. We are awaiting medical attention but she has severe bruising and possible cracked ribs. Vehicle was found in neutral with no key in ignition. After starting vehicle (with key) reversing it, placing it back in park, and removing key, the issue with the shift-lever failing to lock could not be immediately re-created. Vehicle is available for further inspection.

- Seattle, WA, USA

problem #10

Jun 142016

Veracruz

  • 141,000 miles
Vehicle stopped while driving without warning. Unable to start. Dangerous situation, unable to control vehicle. I was about to enter the interstate and loss power. Had to have the vehicle towed. Had this same issue with the alternator recall. Had to have the vehicle towed to a dealer. Dealer said it was engine failure. No warning lights came on dash, no issues. With the previous alternator recall, oil was dripping onto the alternator and the vehicle shut down while driving. I did not feel safe driving the vehicle as I did not know when this would happen. This vehicle is not safe to drive.

- Canal Winchester, OH, USA

problem #9

Jul 252015

Veracruz

  • 66,000 miles
Driving on the road and try to make a left...the ABS, and other lights light up and the engine stall.all assisted power was loss for direction in the middle of the left turn. Coast to the side of the road and restart the engine. Mechanics find brake fluid in the ABS control unit.

- Grand Rapids, MI, USA

problem #8

Mar 182014

Veracruz 4WD 6-cyl

  • 26,417 miles
The ABS light, ESC light, traction control light, all wheel drive light came on the dash, made appt with dealer (03/25/2015) and was told that I would need left & right side rear wheel speed sensors. The vehicle is a 2008 which was purchased May 2009 and has only 26417 miles on it and was told that it was out of warranty. Bin on the internet and seen that this is a common problem with this car. I am hoping that you will look into this and do something about this. Thank you for any help you can give me and the rest of the owners of this vehicle.

- Rockville Centre, NY, USA

problem #7

Oct 052014

Veracruz 4WD 6-cyl

  • 130,000 miles
This vehicle went out of control when trying to park. When I tried to move stick to park, the vehicle took off with 70 - 80 miles an hour. Once it took off like plane, I had no control over this vehicle. I tried to stop it but brakes did not work, steering was locked and can not turn off ignition either. Vehicle traveled about 800 - 1000 ft before it stopped. Vehicle finally came to stop by trees. Steering, brakes and gas nothing worked as expected and I had no control over this vehicle. This vehicle went through this ordeal in children play area and luckily it was early in the morning and no one was in play area. Imagine if this vehicle was on interstate, major intersection or us / state hwy. This vehicle is road hazard and may cause serious accidents and possibly loss of life. I have also contacted Hyundai and they have opened up case to check but want NHTSA to investigate the issue so we have neutral outcome V/S just Hyundai. I wanted to bring up this matter to your attention so proper investigation should be completed for this vehicle to avoid loss of property or lives. Please contact me for more details.

- Tampa, FL, USA

problem #6

Aug 282014

Veracruz 4WD 6-cyl

  • miles
While using cruise control could not push brakes car kept going. The car will not shift from out of park. I have to use a screwdriver to press the shift lock release in order to drive. Check engine light is on & the airbag light along with the ESC. The brake light will not illuminate anymore.

- Middletown, NY, USA

problem #5

Jun 232014

Veracruz

  • 101,000 miles
On about June 23, 2014 my wife was driving her 2008 Hyundai Veracruz at about 65mph. It started slowing down even though the gas pedal was pushed. She pulled over and shut the car off while trying to decide what to do. She decided to turn the car back on and see how it drove. It seemed fine the rest of the way home. Before I could take it into the repair shop the check engine light turned off by itself. I thought maybe there was just a mistake with the light coming on and everything was fine. About two weeks later, while driving at about the same speed, it started slowing down by itself again. She pulled off to the side and shut the car off again. I had her turn it on a couple minutes later and everything was fine again. The check engine light has stayed on this time and I took it right to the shop to get fixed. I ran a code reader and everything sounded like it was the throttle position sensor. Well the shop tells me that it's the throttle body that needs replaced. I took it in on Monday, July 14 and they said they had to order the part and it would be here on Thursday, July 17. So Thursday we dropped the car off and waited for the call that it was done. Didn't happen!! we finally called them around 5:00 and they said that they were still waiting on the part and it should definitely be done by Saturday, July 19. Saturday morning they call and say that they don't know where the part it and that is lost somewhere!"!" now they're saying it will definitely be done by Tuesday, July 22. We'll see. I have seen numerous complaints about this same issue and the concerns that there is a design problem with the throttle body/ throttle position sensor but Hyundai doesn't seem to think so.

- Toledo, OH, USA

problem #4

May 252013

Veracruz 6-cyl

  • 61,200 miles
While driving down the highway (approx. Speeds of 65 mph), while raining, the vehicle started to stutter, speedometer jumped around, and the ESC off, ABS and AWD warning lights flashed and then stayed on. Once the lights stayed on (no longer flashing) it seemed as though the vehicle drove "normal." After a day of driving with the lights on they would turn off and problem wouldn't come on again until their was some sort of moisture/precipitation happening; and then once dry would turn off again. Had dealer check vehicle (at the time of check no lights/symptoms occurring) and they said it required a new hecu unit and a new wheel speed sensor (approx. Cost $3,200). They could neither explain why it only happened when it was wet and did not want to troubleshoot beyond the basic code check. Hyundai was contacted and they offered no help - it was only 1,000 over warranty by the time we were able to have it looked at by dealer (which also took 2 weeks to set up appointment with Hyundai tech). Dealer cleared codes and put dielectric grease on the connections. Had no problems for 7 months, and then problem reappeared. Only now the problem is a severe safety risk to myself and others around me. There is no telling (can occur at any speed and doesn't matter how long car has been on or how far driven) when the systems mentioned will fail, and when the lights start flashing I have no ability to accelerate the vehicle until all the lights turn steady and stay on. If this were to happen when pulling out/across traffic it could turn fatal. A quick check on the internet and one will find a host of complaints relating to this same problem. A recall needs to be issued before someone is injured!

- Corning, NY, USA

problem #3

Aug 062013

Veracruz 6-cyl

  • 49,385 miles
While on a very tight highway on-ramp at about 40 mph the accelerator was fully depressed to quickly enter the flow of traffic (cruise control was not on).the vehicle accelerated forward rapidly after shifting down. When the accelerator was released the vehicle continued to race forward nearly hitting other vehicles ahead on the highway. This racing ahead lasted 5-10 seconds and was out of control. Being very frightened, I began to hit the brakes with both feet to slow the vehicle. After a time the accelerator released and the vehicle behaved normally. Unfortunately I do not remember if the accelerator pedal stuck in the fully depressed position or if it released and the vehicle still raced forward. In any case the vehicle raced forward long after I removed my foot from the accelerator. Either the accelerator mechanism stuck down or the vehicle speed control system did not respond appropriately to driver input. I see other report on the internet of this vehicle behavior for this year and model.

- Macungie, PA, USA

problem #2

Dec 312012

Veracruz

  • 90,000 miles
The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving approximately 65 mph, all the warning lights flashed and the vehicle stalled. The contact merged to the shoulder of the road and powered off and restarted the vehicle. The vehicle was taken to the dealer for diagnostic testing. The technician stated that the speed sensor needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 90,000.

- Cowansville, PA, USA

problem #1

Aug 082011

Veracruz

  • 30,000 miles
Normal driving habits on the 2008 Veracruz. After hearing a large clunk going speeds variable from 5-45 mph, the accelerator is unresponsive and vehicle is unsafe. Restarted engine multiple times to work "normally" again. It appears that Hyundai is aware of the issue and suggests replacing the throttle position sensor ($41) and an upgrade the vehicle. This needs to be a recall because if this happens at the wrong time, someone could die from it.

- Apo , AE, USA