1.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
89,800 miles

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problem #1

Jan 182013

Veracruz 4WD 6-cyl

  • 89,800 miles
On April 15, 2009, Hyundai notified NHTSA of it's intent to conduct a safety recall (NHTSA recall 09V122). My vehicle is encountering the same problems that are described in this recall, however the Hyundai dealer tells me that my vehicle is not included in the recall. My complaint is that Hyundai fails to recognize that this recall affects more vehicles than they are aware of, or are willing to admit to. The symptoms are exactly the same and the dealer diagnosed component failure is exactly the same, yet they are not willing to replace the component under the terms of the recall. Thus they charged me for repair of my vehicle, when it should have been covered under the recall. After discussion with the service rep at the dealership, he confirmed that Hyundai never replaced the defective part with a new or updated part, they are continuing to install the original part number as the new replacement part, knowing that the part they are installing is the same defective one that caused the recall in the first place.

- Knoxville, TN, USA