4.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25,000 miles

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problem #1

Apr 262010

Veracruz

  • 25,000 miles
I have a Hyundai Veracruz 2008. In the past 2 months I am now faced with a second incident where my windshield wipers stopped working completely while driving on a highway in heavy rain. The dealer has explained they put in a fail safe mechanism to back out the nut attached to the wiper arms in order to protect the wiper motor so it does not burn out as it is covered by the warranty. The 1st time it happened they said it was due to the heavy snows. We have not had any snow since they last fixed it and again we were faced with a very unsafe situation as our wipers stopped during a period of rain and this time we were on a major highway with 60 miles to drive ahead of us. The dealer wants to do nothing more than replace the nut but says they can not weld it to stay in place or the motor could end up burning out. Our Hyundai dealer is carousel Hyundai in West chester pa. Please investigate this before someone is less fortunate than myself and ends up in a car accident when this happens to them.

- Wayne, PA, USA

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