The contact owns a 2010 Hyundai Veracruz. The contact stated that the inside door handle fractured while attempting to open the door. The vehicle was taken to an independent mechanic who replaced the door handle. Later, the front passenger side door handle also fractured. The cause of the failures was not determined. The manufacturer was not notified of the failures. The failure mileage was 100,000. Updated 11/29/16

- Anniston, AL, USA

Hyundai vera cruz door handles have been breaking for three years. This prevents the driver and passenger from exiting the vehicle or escaping should there be an accident. Brought this to the dealer's attention. Rick case Hyundai advised they do not stock those parts and we had to return to repair the door handle. This made exiting the vehicle difficult; lower the driver's window, open the door from the outside, exit and close the window. The first incident was three years ago, the dealer repaired the door handle. Parts were cheap plastic. The second incident was at my children's school drop off line where my son was scolded for exiting from the rear passenger left side. The rear right side was broken, thus preventing him from exiting the vehicle. This has happened to every handle, yet they are replaced with the same inferior and dangerous door handles that continue to break. Tonight, the rear right interior handle broke. This issue needs to be addressed by the government, Hyundai has not repaired the issue by building a better door handle.. should the car go in the water, or be engulfed in flames, we cannot escape and be harmed for no reason. This is an easy fix that needs to be completed. Thank you

- South Florida, FL, USA