10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Jan 062024

Veracruz

  • 200,000 miles
The contact owns a 2011 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The contact stated that there was an abnormal burning oil odor while idling and while driving the vehicle. The contact stated that as a former independent mechanic, he had inspected the vehicle and noticed that there was oil leaking near the valve cover gasket and onto the alternator. The manufacturer was contacted and scheduled an appointment with the dealer on the contact's behalf. The vehicle was taken to the dealer, where it was inspected, and the contact was informed that the recall parts needed to be ordered. The contact stated that the dealer had inspected the vehicle 11 months ago; however, upon following up with the dealer several times, the dealer advised the contact that the parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000. Parts distribution disconnect.

- Jonesville, NC, USA

problem #3

Sep 232023

Veracruz

  • miles
The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Miami, FL, USA

problem #2

Sep 222023

Veracruz

  • 0 miles
The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Stewartsville, NJ, USA

problem #1

Dec 172011

Veracruz 6-cyl

  • miles
I pulled into a gas station at a low speed; there were four pumps in line. At the first one a car was being fueled so I waned to move to the second pump. When I started to brake the car kept moving forward then I was practically standing on the brake but the car kept moving causing me to hit the stationary car. According to the police report her damage was minor; mine was moderate. The officer stated in the report I was inattentive regardless of me telling him twice about the braking and/or acceleration problem. Hyundai sent an "independent" tech after the car was repaired and they said it was not their problem. I requested that company inspection from the first day of the accident; I was informed it would take 4 to 6 weeks. This is a safety issue; my foot was firmly on the brake that morning. Worried driver.............

- Point Pleasant, NJ, USA