I hold Hyundai motor accountable for this matter because my life was in danger I could of died because I was driving on the highway and all of a sudden my car literally shuts off while driving on the highway speed going 55. Grateful to be alive and not only that but the same day I have a service appointment with Hyundai burkle because of the notice recalled I received not only that but the next day Hyundai refuses my service says my engine need to be replace in order for them to work on the recall on my car stress me the f*ck out cost me a lot to fix this vehicle and this issue has not been addressed. My car has been in the shop for over a month yes I had confrontation with the employee at hyundai buerkle they came and took the car rental back without notifying me. Without transportation I lost my job everything most likely because of this stupid car one little sh*t can really damaged a lot and I'm still in working on how to fix it smfh.

My letter to Hyundai regarding my 2011 Hyundai Veracruz complete engine failure with loss of all power at highway speed.The circumstances of this failure are identical to the Hyundai Sonata model which they have just been forced to replace 400,000 plus engines on! So far 5 months later all I have revived is towing reimbursement.

I wanted to thank you for taking the time to listen to my recent experiences regarding my 2011 Hyundai Veracruz , as well as my troubles with trying to get the problem resolved at the Hyundai of Dothan dealership. I also wanted to put in a good word for both Shawn and Joesph at Hyundai customer care. they were both very empathetic to my situation as well as bewildered by the treatment I received at the dealership and during the whole process. I was offered a complete resolution to my situation in the form of a complete repair of my vehicle as well as a more than adequate reimbursement for all of my incurred expenses. They went so far as to set up the service appointment for me and arrange towing to the Hyundai dealership in Enterprise.

I was floored and elated as it seemed that my long nightmare was over. Unfortunately this was short lived, I was put on hold to approve my check, then I was told that when i purchased my vehicle the CPO warranty was through JM & A and not Hyundai and there was nothing they could to help me, and that they did not even have a lesion or contact with the company! So here I am stuck with a worthless CPO warranty, not the Hyundai "Best in America" warranty I was led to believe I was getting at the time of purchase. I understand that Hyundai severed its relationship with JM & A shortly after I purchased my vehicle ( I can see why!) please don't let a loyal and satisfied customer suffer for this. It has been made clear to me that had I purchased my vehicle a few moths later, and had a "real" Hyundai CPO warranty, all would be taken care of and more, don't let the few hundred dollars paid to JM & A stand in the way of doing what is admittedly right for the customer.