10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,000 miles

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The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #3

Jun 232021

Veracruz

  • miles
At about 60mph in a passing lane going up a fairly steep hill, I pressed the accelerator to downshift while passing. The accelerator pedal pulled away from my foot toward the floor. The car began uncontrollably accelerating. I was able to override this with the brakes, but each time I took my foot off the brake the car again downshifted and accelerated maximally. This was repeated at least five times. Shifting into neutral resulted in a high revving engine on three occasions. Turning cruise control on and off or canceling had no effect. I was able to stay on the brakes and get off the highway. I then shifted into neutral and the engine started over revving. I then turned off the ignition and restarted the car, which to this point is behaving normally. The floor mat was not interfering with the accelerator. The accelerator distinctly pulled away from my foot and went to the floor. There was no pedal confusion.

- Missoula, MT, USA

problem #2

Oct 222014

Veracruz

  • 78,000 miles
Vehicle driven on highway at 60 mph and engine check sign came on, then car sign as antitheft sign appeared than tpc sign and navigation direction sign in mirror all kept blinking on and off. Vehicle started to slow down but speedometer stuck to 60 mph. Vehicle dropped speed gradually and I was afraid that other vehicles coming behind at full speed may hit my vehicle if they are not aware of my vehicle slowing down. I had to pulled the vehicle in shoulder lane and started my emergency blinkers on. Blinkers were going on and off and warning bell were also going on and off. Damaged the battery of my vehicle. Contact Hyundai customer care center and they informed me that the recall campaign 121 does not have remedy to this recall. This is very unsafe and cause an accident, crash, fire or serious injury or fatality, since it affecting to the speed of the vehicle and speedometer dose not responds to the current speed of vehicle. Damages the battery and blow off the horn of the vehicle. Case # [xxx]. dealer wants consumer to pay for the damaged battery and damaged horn. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Deatsville, AL, USA

problem #1

Dec 172011

Veracruz 6-cyl

  • miles
I pulled into a gas station at a low speed; there were four pumps in line. At the first one a car was being fueled so I waned to move to the second pump. When I started to brake the car kept moving forward then I was practically standing on the brake but the car kept moving causing me to hit the stationary car. According to the police report her damage was minor; mine was moderate. The officer stated in the report I was inattentive regardless of me telling him twice about the braking and/or acceleration problem. Hyundai sent an "independent" tech after the car was repaired and they said it was not their problem. I requested that company inspection from the first day of the accident; I was informed it would take 4 to 6 weeks. This is a safety issue; my foot was firmly on the brake that morning. Worried driver.............

- Point Pleasant, NJ, USA