3.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,250 miles

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problem #2

Jan 192014

Veracruz 6-cyl

  • 27,499 miles
Following email sent to Hyundai dear sir: I have a 2011 vercruz with 27499 miles that I have loved until January 19, 2014. While traveling at 50mph, the car suffered catastrophic loss of all electrical power: No power straining, no power brakes, no engine power. It could not be restarted. By researching the net, I have learned that this problem has been described many times before. An oil gasket leaks that drips oil on the alternator producing loss of all electrical power and a dead engine. My dealer, L------N Hyundai, did the repair work, only charging me for the depleted battery. Nor were tow charges reimbursed. They concluded that oil had leaked from the gasket, destroying the alternator. I regard this has a serious safety issue. If the problem recurs for me, or for others; serious injury or loss of life could result. I request that you issue a national recall and permanent fix for this problem. I will be contacting the National Highway Traffic Safety Administration. ------ ---------

- Cornelius, NC, USA

problem #1

Jun 062013

Veracruz 6-cyl

  • 35,000 miles
This vehicle suffers from design/manufacture defect. The valve cover gasket is defective. It leaks oil which fouls the alternator resulting in catastrophic loss of electrical systems including transmission function and steering control. All this occurred during ordinary driving resulting in near collision and total loss of power requiring emergency towing services. My service employee was well aware of this malfunction previously reported by other owners. He knew exactly what the problem was as soon as I described these events. I now have far less confidence in the reliability of this vehicle!

- Savannah, GA, USA