I bought the car for $30,000 when it was two years old with 32.000 miles. I had the dash board replaced twice both times covered under a recall. I had the fans replaced due to overheating again this was covered under a recall to 100,000 miles.The radio stopped working 1000 miles after the wty expired but they replaced it at no charge.In 2014 they had a recall on the passenger inflator (airbag) also during 2014 I replaced three sensors crankshaft,camshaft and sensor assembly magnet which cost $700.00. My problem is that they charge me 99.00 for a diagnostic test which would be waived if I paid for the repair but they originally told me it would cost $715.00 for the air bag sensor to be repaired. I contacted Infinity Consumer Affairs indicating it was probably related to the Tacata air bag replaced in 2014 but they indicated no recall for the sensor repair and they could not reduce the repair charge even though I had been a loyal Infinity customer (my wife drives a 2011 G37 Infinity) I contacted the dealer Lokey Infinity in Clearwater Florida and left a message for the service manager indicating I was very disappointed with this charge because it was not a movable part and should be a manufacturer recall and he indicated the best he could do is to reduce the charge to $583.00. I am going to pay it because I will not be able to sell it with the light flashing but it will be sold within 30 days and I will never buy another Infinity.
I bought the car for $30,000 when it was two years old with 32.000 miles. I had the dash board replaced twice both times covered under a recall. I had the fans replaced due to overheating again this was covered under a recall to 100,000 miles.The radio stopped working 1000 miles after the wty expired but they replaced it at no charge.In 2014 they had a recall on the passenger inflator (airbag) also during 2014 I replaced three sensors crankshaft,camshaft and sensor assembly magnet which cost $700.00. My problem is that they charge me 99.00 for a diagnostic test which would be waived if I paid for the repair but they originally told me it would cost $715.00 for the air bag sensor to be repaired. I contacted Infinity Consumer Affairs indicating it was probably related to the Tacata air bag replaced in 2014 but they indicated no recall for the sensor repair and they could not reduce the repair charge even though I had been a loyal Infinity customer (my wife drives a 2011 G37 Infinity) I contacted the dealer Lokey Infinity in Clearwater Florida and left a message for the service manager indicating I was very disappointed with this charge because it was not a movable part and should be a manufacturer recall and he indicated the best he could do is to reduce the charge to $583.00. I am going to pay it because I will not be able to sell it with the light flashing but it will be sold within 30 days and I will never buy another Infinity.
- bob.nelson17, Tampa, FL, US