Car started having OCS sensor issues over a year ago, with yellow warning light coming on even when an adult was present in the passenger seat or it was empty. Repeated trips to dealership, no error codes found, no fix offered.
Complete failure was with red blinking light. Resets didn't work. Dealership said entire OCS sytem had to be replaced, including the passenger seat. Estimated cost nearly $10k. Car has been immaculately maintained, all service up to date.
Complaint filed with Infiniti Customer Service corporate, local Infiniti dealership, and NHTSA.
Car started having OCS sensor issues over a year ago, with yellow warning light coming on even when an adult was present in the passenger seat or it was empty. Repeated trips to dealership, no error codes found, no fix offered.
Complete failure was with red blinking light. Resets didn't work. Dealership said entire OCS sytem had to be replaced, including the passenger seat. Estimated cost nearly $10k. Car has been immaculately maintained, all service up to date.
Complaint filed with Infiniti Customer Service corporate, local Infiniti dealership, and NHTSA.
- Tracy F., Plant City, FL, US