My 2018 will be a year old the end of this month and has 11,500 miles on it. Noticed the leather is wearing off the side of the driver's seat. Obviously it's wear from the driver getting in and out of the car. Took it to the dealership to see if it was under warranty simply because of the age of the car and the mileage. Of course it wasn't; they said it was normal wear and tear. I then reached out to Infiniti Consumer Affairs to dispute their decision simply because I don't think a car with the cost and reputation of an Infiniti should be experiencing this type of wear so soon. I had my 95 Mercedes seats redone 10 years ago for the first time and they just are now beginning to show wear again...and until I got the QX30 I drove that car every day. Consumer Affairs refused the repair.
My 2018 will be a year old the end of this month and has 11,500 miles on it. Noticed the leather is wearing off the side of the driver's seat. Obviously it's wear from the driver getting in and out of the car. Took it to the dealership to see if it was under warranty simply because of the age of the car and the mileage. Of course it wasn't; they said it was normal wear and tear. I then reached out to Infiniti Consumer Affairs to dispute their decision simply because I don't think a car with the cost and reputation of an Infiniti should be experiencing this type of wear so soon. I had my 95 Mercedes seats redone 10 years ago for the first time and they just are now beginning to show wear again...and until I got the QX30 I drove that car every day. Consumer Affairs refused the repair.
- svnisus, Taylors, US