BUYER BEWARE!!!. The test of a great company is when they have to deal with a customer issue and how they resolve the issue and make the customer a long time loyal customer.

Just bought a brand new Infiniti 2014 QX60 in January 2015 with less than 525 miles (the car was delivered with the paint issues) and found manufacturer paint defect issues and Infiniti Affairs has refused to repurchase or trade out the vehicle and have not accepted responsibility for their paint defects. Infiniti Corp has also ignored the dealer, Infiniti of Dayton, who agreed and provided documentation to the BBB that there are manufacturers defects in the paint. Infiniti Corp's response is "we will cover the costs for repainting half the car"....IT'S A BRAND NEW CAR.....WORST CUSTOMER SATISFACTION OF ANY COMPANY I HAVE DEALT WITH!

The dealer is pointing their finger at Infiniti Corp and Infiniti Corp is pointing their finger at Infiniti Corp. Both have responsibility with the issue because Infiniti of Dayton did not discover the issue during the "vehicle prep process, which was done poorly. Infiniti of Dayton will not respond to my calls for next steps. I have had to contact the BBB and the Attorney General and hope something get resolves from this.....very sad state of both companies.

DO NOT BUY AN INFINITI!!! I bought Toyota for the last 10 years with no issues....took care of any issue. DO NOT BUY INFINITI!! THE CUSTOMER IS NOT A CONCERN. BUY /LEXUS/TOYOTA!! The dealer has pictures of all the paint defects