6.4

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,250 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2004 Isuzu Ascender:

Unsubscribe any time. We don't sell/share your email.

problem #1

Jun 102005

Ascender 4WD

  • Automatic transmission
  • 11,250 miles
I own a 2004 Isuzu Ascender. There has been a host of problems that I have had to deal with in the minimal 10 months that I have owned the vehicle. Two of the problems have yet to receive any type of fix from the local Isuzu service center. The first problem was the belt screaming every day. I took the vehicle in three times for the belt and they finally fixed it. The second problem is all four door windows. Debris consistently makes its way into the door and any time I roll down or roll up my windows my windows get severly scratched. I addressed this issue with the service center and they said there is nothing they can do about it and that it is not a product malfunction. I have never had a vehicle do this and nor do I know anyone that has had a similar issue. Lastly and most importantly, my family and I were on a routine drive back from New Hampshire. The conditions were clear and the roads were of typical new england repair. A vehicle pulled out in front of ours and in reaction I applied heavy, not excessive, pressure to the break pedal. The petal started to click, most likely the ABS, but nothing kicked in to stop my vehicle. When I say nothing, it was like I never stepped on the break at all. I had to swerve in to the other lane of traffic to avoid a collision. The next day I took the vehicle in to be looked at and the service department sent myself and a mechanic out on a road test in hopes to duplicate the malfunction. I did not have any real luck with duplicating the malfunction but I know it exists. It has happened to my wife three times and myself once. The service department said there is nothing they can do right now and to wait for a GM certified mechanic to have the opportunity to look at my vehicle. The breaks have gone unchecked since the latest incident and my confidence in the safety of the vehicle wavers more and more every day.

- Hanscom Afb, MA, USA