4.8
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 21,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Air conditioning - at approx. 31,000 miles on my Isuzu Axiom the air conditioner began making a loud noise and would not cool at idle. I took the vehicle into the dealership and they stated that the air compressor had gone out and needed replacement. They were happy to replace the air compressor and other components they claimed needed to be replaced due to the air compressor being replaced (I.e. dryer, etc.) for a mere $1,600. I was not happy since the vehicle had low mileage and I have never had a vehicle that had the A/C fail at such a low mileage. The dealership contacted the local Isuzu rep and they refused to replace the compressor at no cost. I felt that since the car was so new and had such low mileage that they would stand behind their product. Not!!! the local Isuzu rep even wanted me to provide service records (oil changes, etc.) on the vehicle so they could be sure I was maintaining the vehicle as I should. I asked what that has to do with the air conditioner. They really had no response. I went to the dealer to pick up my car to take to another repair shop for another opinion and as I was picking up the car I wrote on the windows with shoe polish right in front of the service bay. I wrote "Isuzu do not buy one!" the service manager of the dealership was standing out there and saw me. I again expressed how mad I was with Isuzu's sorry product and the service manager asked me to come into his office. He called the local Isuzu rep and spoke with him briefly and then Isuzu decided they would only charge me $635 for the A/C work. I was still not happy but had the work done anyway. Isuzu does not stand behind their products and the warranty is a joke! I feel that Isuzu should refund me what I paid for the A/C work since it was obviously a defective part in my vehicle.
- Friendswood, TX, USA
Car purchased 11/2002. 6 months later transmission went out, replaced. Since replacement only getting 13-15 miles to the gallon. Took car in 3 times and could not find a problem. About a month later car starting rattling, the drive train was replaced. The gear by the seat states in drive but the dash states D3 or nuetral depending if the gear is up or down. I address this problem with the shop and was told this is normal and have to make sure my dash has the correct gear and not to go by my handle on the side of seat. Now today, my car starts smoking and made a rattling screaching noise and it is my air compressor. Also, the brake jump when it is wet and is very scary when I brake and I am afraid that car is not going to stop. Also, the seat belt constantly get caught under the seat and when you think you are strapped in you are not since the plactic piece catches under the seat. I found this out when I had to abruptly stop my brakes and was pushed forward, this happens on the driver and passenger side. This is very dangerous! this car is awful. I have owned 5 different cars in my life and this car is horrible. I purchased the car in November 2002 and have had less than 3 years.
- Dallas, GA, USA
While driving to work I noticed that my gas needle was low which I deemed funny because I had just fulled the SUV the morning before, I then when to the station to get gas just to check and I only got $6 dollars in the tank and also the computer said that I was 56 miles from empty. The front end shakes at highway speeds, the air conditioner stopped working, sparks come from it when you turn it on, the blower fan just stopped working, the brakes make a loud sound upon being applied, the outside temperture indicator does not work anymore.
- Tallulah, LA, USA
- Boca Raton, FL, USA