These incidents happened with two vehicles of the same make, model but different years. While driving at 25 mph, the consumer applied the brake pedal and felt a thumping sensation in the pedal. When the thumping occurred the brakes failed completely. On both occasions, the consumer had to ride in the shoulder to keep from colliding with other vehicles. The first incident took place when the consumer was approaching a stop sign at a normal speed she stepped on the brakes and there was a thumping under the brake pedal and the vehicle failed stop and slid partially into an intersection. The service rep stated it was from the anti-lock brake system being activated and the brakes performed as designed. Also the vehicle failed to start, the dealer found the ground harness on the alternator loose and stripped out which caused the vehicle not to start. The temperature gauge went to the red zone.

- Raleigh, NC, USA