10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
24,285 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Oct 262023

F-PACE

  • 135,000 miles
The contact owns a 2017 Jaguar F-PACE. The contact stated that after starting the vehicle, the contact became aware that the instrument cluster was not functioning as needed. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 18V052000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 135,000.

- Jasper, AL, USA

problem #9

Jul 132023

F-PACE

  • miles
While driving alert system displays -??charging system fault-?? without any further warning car begins to slow down and all the system alerts start flashing, windshield wipers come on and then car come to stop. Unable to put car in park or unable to shut it off.

- Norfolk, VA, USA

problem #8

Apr 212022

F-PACE

  • miles
This has happened to us 3 times where we would have between 17-25 miles left on gas in our car and the vehicle would completely shut down on us; once on the freeway and once on an extremely busy street. Once the car shuts down, we can turn it on in terms of lights, music etc. however the car will not come back on to drive. I-??ve reported this to jaguar in San Francisco more than once and they keep saying it-??s the gas. Our gas never reaches the red line.

- San Francisco , CA, USA

problem #7

Nov 082020

F-PACE

  • 43,000 miles
While vehicle powered on, rear passenger side seat heater caught fire / electrical fire with significant, ongoing smoldering. Burned seating and passenger. Required passengers to immediately evacuate the vehicle. Seat heater fire impacted cabin climate control, defrost sensors, windshield wiper sensors and more. Fire continued while parked and running. Toxic electrical fire scent permeates vehicle. Photos and video available.

- Ocean, NJ, USA

problem #6

Sep 272019

F-PACE

  • 12,800 miles
The car has had to have 3 engines. Car overheated the last time while driving in city and had to have towed to dealership.

- Ponte Vedra Beach, FL, USA

problem #5

Sep 072018

F-PACE

  • 19,000 miles
The vehicle, which was less than 18 mos old, was at random times having difficulty starting (chugging and hesitating). I took it into the shop, and after one day they said they could not replicate the problem. Then, about a week later I was sitting at a red light in heavy traffic when the vehicle suddenly and unexpectedly shut off. I depressed the brake and pressed the button to start the car, but nothing happened. Then, I pressed it again and it chugged a little. I pressed it again and it chugged and hesitated a bit before starting. The light had already turned green and I was holding up traffic. I was able to drive home and called the Jaguar Land Rover dallas dealership to alert them to the problem and was told they couldn't get to it for at least two to five weeks because they had so many other cars in for service! I did some online research and saw others have had this same issue. It seems to be a problem with the energy saving auto stop/start feature that must be disabled every time one starts the vehicle to render it safe to drive. This is a major safety issue that needs to be investigated and addressed.

- Dallas, TX, USA

problem #4

Nov 012017

F-PACE

  • 19,000 miles
Electrical example: System gets stuck on backup camera and restarts often and doesn't respond to clicking on buttons like ac. Seatbelt example: Passenger seatbelt often won't buckle steering example: Upon turning steering wheel major squealing signs other issues: Squeaking from rear wheel area, sunroof parts unsecured flying out while driving, start/stop button not responding, fit & finish inside not fitting together near door jams, engine light has flashed in min of 3-4 times, coolant diagnostics misreading, tire pressure misfiring and indicating extremely low pressure when this isn't the case, sport mode in transmission gets stuck, knee often hits paddle shifters when in sport mode while driving causing dangerous driving....

- Laguna Beach, CA, USA

problem #3

Oct 102017

F-PACE

  • 9,000 miles
When parking the power steering is reduced. When driving the power steering is reduced. This causes me to lose control of my vehicle. The whole wheel locks up.

- San Francisco, CA, USA

problem #2

Sep 152017

F-PACE

  • 5,030 miles
Since I purchased this car in June 2017 the electrical system and brake continue to fail the car has been in dealer service since Sept 15. Jaguar seems to think its no big deal. The car just completely installs with no warning putting my self and other people 's lives at risk. This is a huge safety flaw.I have videos but system will not let me attach.

- Lagrangeville, NY, USA

problem #1

Sep 182016

F-PACE

  • 20 miles
The contact owns a 2017 Jaguar F-pace. The contact stated that the rear reverse camera and sensors failed to operate intermittently without warning. In addition, the contact stated that while driving at various speeds, the instrument panel and monitor became inoperable. The vehicle was taken to the dealer where it was diagnosed that the software failed however, the failure was unable to be remedied. The vehicle was not repaired. The contact the manufacturer was notified of the failure. The failure mileage was 20.

- Phoenix, MD, USA