10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,002 miles
About These NHTSA Complaints:
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ADDITIONAL INFO FOR PRIOR SUBMISSION Link to forum where others share similar issue with their vehicles: [XXX]. Appears to be a growing issue. Jaguar has the part on out of stock status and requires U.S. dealers to order from the UK with no confirmed eta (told could take 5-6 weeks). As you can see in the picture I was given of the issue, I cannot drive this vehicle and Jaguar refuses to provide any support or contribution to remedy the issue. This includes not providing a replacement vehicle while my vehicle sits at the dealership. My standard driving conditions with this vehicle are city streets and general highway - no off-road conditions. Also no towing by the vehicle (it has never had a hitch installed). Please investigate how such an important component to maintain safe driving conditions is allowed to go unresolved, and ultimately be pushed on the consumer as their problem. Can-??t imagine what would happen if and when one of these truly breaks while someone is driving. I was informed of the issue by the dealer after a multipoint inspection. My vehicle was one of three there at the same time with the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Oconomowoc, WI, USA
In October 2018 I had recently purchased a used 2018 Jaguar F-pace. I was backing into the garage and noticed a bag laying in my path. I put the car in park (I thought), left the driver door open, got out of the car and walked into the garage to pick up the bag. As I bent over to pick up the bag, I heard a noise as the Jaguar was coming toward me when the open door of the Jaguar hooked onto the other car in the garage. I had no escape path but the door stopped the car from coming all the way to the wall. If it had not, I would have been trapped against the back wall of the garage. There was significant damage to the door, , fender, hood, etc from the impact and the other car had bumper and other damage. This was caused by the dial shifter not going all the way to park, but feeling like it was engaged. I had the door open, the car was new to me, so there were dings from the car, but I didn't recognize them as "not in park" but thought it was just because the door was open.
- New Albany, OH, USA
Car has own mind dies on me regardless of speed gets off without any prior warnings took it to dealership no solutions last one happened in August 24/2018 took it to the dealer and as if today still is there
- Fountain Valley, CA, USA
- Los Angeles, CA, USA