10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 6,169 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
35mph limit road, moderate traffic, speed of 30-35mph suddenly car shows an error message on screen with regards to electrical fault of traction battery and reduced feel of brakes. On a contrary, brakes became extremely hard and unresponsive (zero braking efficiency) - car moving 30mph, no change in forward motion (minor jitter on the steering wheel), barely managed to change lane to avoid collision. If right lane would be occupied, that would be a certain collision with a car in front of me as I would have no place to bring the car to safety. Brake message cleared when the car stopped.
- Bethesda, MD, USA
Brakes failed, and battery died at full speed in a 35 mile zone, luckily slight up slope and car came to a halt. Complete battery and brake failure, the whole system shut down. No answers from Jaguar, just a battery replacement. Again, brakes failed at full speed!
- Dana Point, CA, USA
Electrical multi-system failure including braking while vehicle in motion. Brakes failed and steering affected. Entire wiring harness defective on vehicle per manufacturer.
- Vestavia, AL, USA
2019 Jaguar I-pace ev 400. Consumer writes in regard to brake failure while driving.
- Medina, WA, USA
Electric system did not start (happens repeatedly) but now got a warning that brake function was impaired. Attempting to backup did not trigger backup camera nor were rct sensors activated. The rear traffic sensors not working has happened multiple times and once, it showed all clear and then suddenly a car appeared in the backup camera. Sensors never went off and if I wasn't paying attention, an accident would have occurred. Blind spot monitoring has the exact same challenge multiple times when on the highway and is very unreliable. Of course that's true for almost the entire electrical system in this vehicle.
- Southlake, TX, USA
2195 miles, and only driving it for 60 days. Thankfully I was driving slowly, when the car's brakes stopped working, the car started shuddering violently. When finally was able to stop car, the I-pace would not go into or out of gear, and the emergency parking brake would not release. Incredibly scary. I can only imagine if I had been driving on the highway when the brakes failed.
- Wahiawa, HI, USA
On February 12, 2020, I left the house around 9:15 a.M. to attend a yoga class at 9825 carroll centre road, suite 400, san diego. The yoga studio is located in a commercial district and as I was early, the entire parking lot was empty except for one other vehicle at approximately 9:30 am that morning. So I drove around in front of the building, #9825, and decided to park on the other side from the one vehicle parked there. See figure 1. (see map of 9825 carroll center road location. The red rectangle shows where I parked; blue rectangle shows where the only other vehicle was in the parking lot at 9:30 am on Wednesday, 2/12/20.) as I slowly pulled into the parking spot, with my foot on the brake pedal as one does when parking, the Jaguar I-pace suddenly surged and accelerated, driving over the curb and hedge in front on to the other side and rammed into the parked vehicle, a VW beetle! it was a terrifying experience! see following pictures including tread marks, showing the acceleration when the car was in the parking slot. I was very shaken by the incident and sat in the car for some time in total disbelief. There was no deployment of the airbags in my car or in the car I struck. When I was finally able to move, I got out of the car carefully as it was balanced on top of the bushes with some of the wheels in the air. The owner of the VW beetle also came out asked if I was ok. Fortunately, I am physically ok, just very shaken and traumatized by the entire incident which had lasted no more than seconds. The next 6 hours were spent calling my insurance, aaa for emergency towing, rental cars, etc. By mid-afternoon of February 12, 2020, I was informed by the service department of Jaguar san diego that my I-pace checked out ok and all software updates are current!
- San Diego, CA, USA
My 4-month-old car's brakes failed to operate while traveling at 60mph in the fast lane of the freeway. Fortunately I was able to turn on hazard lights and coast across the freeway to the hard shoulder where the car rolled to a stop. The problems began earlier in the day when the car reported "reduced brake pedal feel, ok to drive with caution. Later in the day a message reported "aspc not available." At this point I called the dealership who advised us to bring it in the next day. Some time after this alert we received a series of rapid messages - "traction control offline" "emergency braking assist offline - ok to drive with caution" and several others which I don't recall. The final warning was "gear box fault" - at this point I thought it wise to pull over, but when I tried to use the brakes there was no response at all. Just a grinding, crunching feeling under the brake pedal. I turned on hazard lights and coasted to the right lane through fast-moving traffic, and then onto the hard shoulder. I believe the regenerative braking system was working and this managed to slow the vehicle to a stop. On the hard shoulder I turned the car off and then on again, but the brake pedal still had a grinding, crunching feeling and would not operate. The park/drive/neutral buttons just flashed if you pressed them. I was in the car with two children under 6 and my wife. We were very concerned as there was very little space at the side of the road and no way to get off the freeway. We pressed the car's sos button and the woman advised we call 911 to be rescued by the police. Jaguar roadside assistance sent a tow truck to tow the vehicle to Jaguar monterey for repair. A few days later we were told the car's "power distribution box" had failed. The car had no outstanding recalls. When purchased it had the "aspc not available" error and had to go back to dealer for repair.
- Encino, CA, USA
Since I purchased Jaguar I-pace I been having batter fault issues which now standard me with the vehicle. I receive battery fault errors and the car stops working. The car stays on but when you put the car in drive or reverse and hit the gas pedal nothing happens. Its very dangerous as the car should not just stop from driving when you hit the gas. When this happens the car is working in terms of air condition, steering wheel etc.... also there is constant errors when it comes to blind spot alert. The vehicle tells you they are disabled, if you restart the vehicle it resents but comes back. Also the dashboard sometimes just goes blank and will come back a few minutes later. Its scary as you suddenly dont know how fast your going or what is going on till the screen comes back few seconds later. The vehicle has been at the dealer few times but still having the same issue. Its currently at the dealer again to be fixed. This vehicle is 100% electric and I'm attaching some pictures of the errors.
- Spring, TX, USA
- San Antonio, TX, USA