Technical Service Bulletins (TSBs) for the 2020 I-PACE are official communications between Jaguar & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    SUSPENSION

    • TSB #JLRTB02036NAS1

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173509

      The All Surface Progress Control (ASPC), Dynamic Stability Control (DSC), driving mode and air suspension (if installed) switches are inoperative and related warning messages may be displayed on the Instrument Panel Cluster (IPC). Read More »

    BRAKES (PWS)

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163754

      A customer may report there is a noise at low speeds while braking. Read More »

    SERVICE BRAKES, AIR

    • TSB #SSM74567

      Date Announced:
      OCT 08, 2019
      NHTSA ID:
      #10167316

      EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. Read More »

    PARKING BRAKE

    • TSB #SSM74567Att

      Date Announced:
      OCT 08, 2019
      NHTSA ID:
      #10167317

      EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. Read More »

    ENGINE (PWS)

    ENGINE AND ENGINE COOLING

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

    • TSB #SFCC_SEP2020_27

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180946

      The engine fan will run sometimes after the engine is shut off. Read More »

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    POWER TRAIN

    • TSB #JLRTB02012NAS4

      Date Announced:
      MAR 09, 2021
      NHTSA ID:
      #10189731

      'Gearbox Fault Detected' Displayed On The Instrument Panel Cluster (IPC) Read More »

    • TSB #SFCC_NOV2020_16

      Date Announced:
      NOV 19, 2020
      NHTSA ID:
      #10183529

      To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust. Read More »

    • TSB #SFCC_NOV2020_36

      Date Announced:
      NOV 19, 2020
      NHTSA ID:
      #10183545

      The engine fan runs excessively. Read More »

    • TSB #SSM75079

      Date Announced:
      SEP 28, 2020
      NHTSA ID:
      #10180859

      Electric Drive Unit (EDU) internal shaft accidentally removed Read More »

    • TSB #SSM75079

      Date Announced:
      SEP 28, 2020
      NHTSA ID:
      #10180860

      Electric Drive Unit (EDU) internal shaft accidentally removed Read More »

    • TSB #SSM75079ATT2

      Date Announced:
      SEP 28, 2020
      NHTSA ID:
      #10180861

      Electric Drive Unit (EDU) internal shaft accidentally removed Read More »

    • TSB #SFCC_SEP2020_21

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180941

      There is a ⿿Hybrid System Malfunction⿝ warning on the instrument cluster. Read More »

    • TSB #SFCC_SEP2020_27

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180946

      The engine fan will run sometimes after the engine is shut off. Read More »

    • TSB #SFCC_SEP2020_29

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180948

      There is a squeak from the engine at startup or shut down. Read More »

    • TSB #JLRTB02012NAS3

      Date Announced:
      AUG 14, 2020
      NHTSA ID:
      #10179544

      Gearbox Fault Detected displayed on instrument panel. Read More »

    • TSB #SFCC Jul20_11

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178140

      Unable to charge vehicle- The indicator may flash red or continuously remain in the initializing phase Read More »

    • TSB #SFCC Jul20_13

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178142

      There is a ⿿Hybrid System Malfunction⿝ warning on the instrument cluster Read More »

    • TSB #SFCC Jul20_14

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178143

      High Voltage Modules Missing VINs Read More »

    • TSB #SFCC_MAY2020_22

      Date Announced:
      JUN 04, 2020
      NHTSA ID:
      #10177162

      Unable to charge vehicle at DC Fast Chargers Read More »

    • TSB #JLRTB02012NAS2

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173504

      A 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting ... Read More »

    • TSB #JLRTB02012NAS1

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169910

      'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting ... Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #H291NAS1

      Date Announced:
      JUN 04, 2020
      NHTSA ID:
      #10177112

      EXCESSIVE COOLING FAN NOISE AND DEGRADATION OF COOLING FAN PERFORMANCE Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #NAS19.08.018.2

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10164955

      A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) ... Read More »

    • TSB #NAS19.08.002

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10164970

      A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) ... Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164942

      TCU_3 Programming failures Read More »

    ELECTRICAL SYSTEM

    • TSB #JLRTB02018NAS2

      Date Announced:
      MAR 30, 2021
      NHTSA ID:
      #10189732

      'Smart key not found' Message Displayed On Instrument Panel Cluster (IPC) and Intermittent Smart Key Operation Read More »

    • TSB #SFCC_MAR2021_23

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190059

      Automatic High Beam Disabled Read More »

    • TSB #SFCC_MAR2021_21A

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10189999

      IMC 20C1 Software Release Read More »

    • TSB #SFCC_MAR2021_21B

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190000

      TCU v19.2 Read More »

    • TSB #SFCC_FEB2021_24A

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190012

      IMC 20C1 Software Release Read More »

    • TSB #SFCC_FEB2021_24B

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10190013

      TCU v19.2 Read More »

    • TSB #SSM75185

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185390

      No cabin heating while running in vehicle in EV mode. Read More »

    • TSB #SFCC_NOV2020_18B

      Date Announced:
      NOV 19, 2020
      NHTSA ID:
      #10183531

      Affected vehicles my exhibit loss of AC/DC charging function of the HV battery and will require a software update to the battery charge control module. BCCM Read More »

    • TSB #SFCC_NOV2020_32

      Date Announced:
      NOV 19, 2020
      NHTSA ID:
      #10183537

      Vehicle cannot be put into gear out of park and/or an HV Battery warning is displayed on the instrument cluster. Read More »

    • TSB #BIG5NOV20_31B

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183527

      Affected vehicles my exhibit loss of AC/DC charging function of the HV battery and will require a software update to the battery charge control module. BCCM. Read More »

    • TSB #NAS20.11.008

      Date Announced:
      NOV 16, 2020
      NHTSA ID:
      #10183922

      A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which may experience a loss of Alternating Current (AC) and Direct Current (DC) charging ... Read More »

    • TSB #H295NAS1

      Date Announced:
      NOV 12, 2020
      NHTSA ID:
      #10183913

      Loss of charging AC & DC capability. Read More »

    • TSB #SSM75143

      Date Announced:
      NOV 05, 2020
      NHTSA ID:
      #10183936

      Passive keys stop working after a successful BCM update Read More »

    • TSB #JLRTB02040NAS2

      Date Announced:
      OCT 06, 2020
      NHTSA ID:
      #10182432

      The heated tailgate window is inoperative when the switch is in the ON position. Read More »

    • TSB #SFCC_AUG2020_24

      Date Announced:
      AUG 17, 2020
      NHTSA ID:
      #10179477

      Hybrid System Warning- Power Supply Distribution Box Read More »

    • TSB #JLRTB02040NAS1

      Date Announced:
      MAY 26, 2020
      NHTSA ID:
      #10175602

      The heated tailgate window is inoperative when the switch is in the ON position. Further investigation has found that fuse F17 in the Passenger Junction Box (PJB) has blown. Read More »

    • TSB #SSM74780

      Date Announced:
      APR 10, 2020
      NHTSA ID:
      #10174489

      JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying ⿿Radio not available⿝ from vehicle start-up and ... Read More »

    • TSB #SFCC_APR20_PG18

      Date Announced:
      APR 09, 2020
      NHTSA ID:
      #10174465

      Unable to charge vehicle at DC Fast Chargers Read More »

    • TSB #SFCC_APR20_PG28

      Date Announced:
      APR 09, 2020
      NHTSA ID:
      #10174477

      To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software. Read More »

    • TSB #SFCC_APR20_PG31

      Date Announced:
      APR 09, 2020
      NHTSA ID:
      #10174478

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SSM74763

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173431

      InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. Read More »

    • TSB #SFCC_MAR12_29

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173444

      XM radio is inop. Read More »

    • TSB #SFCC_MAR12_30

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173445

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_FEB20_34

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10172192

      XM radio is inop. Read More »

    • TSB #RCTR_29JAN20_14

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10171142

      Pop Noise From Audio Output Read More »

    • TSB #RCTR_29JAN20_18

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10171145

      "Range displayed is lower than expected, Vehicle displays 201 at 100% State of Charge" Read More »

    • TSB #BIG5_JAN_43

      Date Announced:
      JAN 21, 2020
      NHTSA ID:
      #10171139

      H264 I-PACE SOFTWARE ENHANCEMENTS Read More »

    • TSB #BIG5_DEC_44

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169875

      EV Software enhancement Read More »

    • TSB #UPS7919-5bNAS1

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169907

      REDUCED ELECTRICAL VEHICLE (EV) RANGE DISPLAYED Read More »

    • TSB #NAS19.07.001_2

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169946

      RESCINDED - A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where anInstrument Cluster (IPC) software update is available to bring the module up to the latest level and make sure ... Read More »

    • TSB #UPS6419-2bNAS1

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169900

      Instrument Cluster (IC) Software Update Read More »

    • TSB #H270NAS1

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169908

      ACOUSTIC VEHICLE ALERT SYSTEM (AVAS) WARNING MESSAGE Read More »

    • TSB #NAS19.12.014

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169928

      An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the Acoustic Vehicle Alert System (AVAS) warning message may incorrectly display on the Instrument Panel Cluster (IPC). Read More »

    • TSB #SSM74636

      Date Announced:
      NOV 29, 2019
      NHTSA ID:
      #10168928

      Vehicle only accepts charge up to 94% then IPC shows charge completed. Read More »

    • TSB #Tech_RS_NOV19_95

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168863

      Customer may state there is a pop noise or crackle when playing the audio. Read More »

    • TSB #Tech_RS_NOV19_96

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168864

      Customer may state there is no audio present or volume control. Read More »

    • TSB #TechRS_NOV19_104

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168873

      SOTA download does not complete first time through Read More »

    • TSB #TechRS_NOV19_106

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168875

      Quiescent battery drain due to TCU module. Read More »

    • TSB #TechRS_NOV19_107

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168876

      Intelligent Emergency Braking warning displayed on IPC. Read More »

    • TSB #TechRS_NOV19_108

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168877

      Voice control is not able to locate destination entry. Read More »

    • TSB #TechRS_NOV19_109

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168878

      Web Browser functionality is not available. Read More »

    • TSB #Tech_RS_NOV19_97

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168865

      Customer may state there is no audio present or volume control. Read More »

    • TSB #Tech_RS_NOV19_99

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168867

      Customer states not able to start vehicle after state inspection test is performed. Read More »

    • TSB #TechRS_NOV19_100

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168868

      Customer is able to unlock and lock the vehicle but not able to start vehicle Read More »

    • TSB #Tech_RS_NOV19_80

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168831

      At 100% State of Charge, range will not display higher than 201 on the cluster Read More »

    • TSB #Tech_RS_NOV19_81

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168832

      Vehicle is not charger when charge indicator light is flashing Green Read More »

    • TSB #Tech_RS_NOV19_82

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168833

      High Voltage Battery State of Charge is below 10% after 120 or 150 day maintenance Read More »

    • TSB #SFCC_NOV19_18

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168899

      Creep Mode is switched off with each ignition cycle Read More »

    • TSB #SFCC_NOV19_30

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168922

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_NOV19_33

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168929

      Customer complaint in regards to Infotainment system. Read More »

    • TSB #SSM74620

      Date Announced:
      NOV 14, 2019
      NHTSA ID:
      #10168918

      Navigation instructions not displayed on the Head up Display (HUD) Read More »

    • TSB #SFCC_OCT19_36

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167343

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SFCC_OCT19_37

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167344

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SSM74557

      Date Announced:
      SEP 24, 2019
      NHTSA ID:
      #10166450

      Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »

    • TSB #SSM74554

      Date Announced:
      SEP 23, 2019
      NHTSA ID:
      #10166449

      An I-Pace customer has reported an inability to charge at a public charge station. Read More »

    • TSB #SFCC SEP19 Slide

      Date Announced:
      SEP 19, 2019
      NHTSA ID:
      #10166455

      After 60+ days HV battery drains significantly and suddenly. Read More »

    • TSB #SFCC SEP19 Slide

      Date Announced:
      SEP 19, 2019
      NHTSA ID:
      #10166456

      Vehicle may display a traction battery fault message on the Instrument cluster. This may be accompanied by restricted performance and/or inability to charge completely. Read More »

    • TSB #SSM74544

      Date Announced:
      SEP 10, 2019
      NHTSA ID:
      #10166448

      The Diagnostic Trouble Code (DTC) U3000-96 ? Component Internal Failure can be stored in the Image Processing Module B (IPMB) with no functional effect on the vehicle or camera system. Read More »

    • TSB #NAS19.08.018.2

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10164955

      A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) ... Read More »

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164958

      Customer may experience a ?Clunk? whilst driving. Read More »

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164966

      Customer states the vehicle will not start. Read More »

    • TSB #NAS19.08.007

      Date Announced:
      AUG 02, 2019
      NHTSA ID:
      #10164968

      All Jaguar retailers are advised that with immediate effect, UPS7919-1B H247 campaign has been suspended to allow for further investigations to be undertaken. Read More »

    • TSB #NAS19.08.002

      Date Announced:
      AUG 01, 2019
      NHTSA ID:
      #10164970

      A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) ... Read More »

    • TSB #SSM74490

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163739

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SSM74490Attachme

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163740

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163748

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163751

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163752

      Customer states the vehicle will not start Read More »

    • TSB #SSM74458

      Date Announced:
      JUN 19, 2019
      NHTSA ID:
      #10163099

      Customers and Retailers are reporting issues related to low, discharged or 12v battery related warning messages on Jaguar I-Pace (X590). Read More »

    • TSB #SSM74458

      Date Announced:
      JUN 19, 2019
      NHTSA ID:
      #10164829

      Customers and Retailers are reporting issues related to low, discharged or 12v battery related warning messages on Jaguar I-Pace (X590). Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163111

      Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available. Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163112

      TCU_3 Programming failures Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164943

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164946

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #JTB00619NAS3

      Date Announced:
      JUN 11, 2019
      NHTSA ID:
      #10164949

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    • TSB #SSM74443

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10163102

      The customer may experience creep mode switched off after ignition cycle. Read More »

    • TSB #SSM74445

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10164831

      During PDI the retailer may experience range less than expected at 100% charge, specifically this has been reported as 325km or 201 miles which does not meet customers' expectations. Read More »

    • TSB #SSM74443

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10164832

      The customer may experience creep mode switched off after ignition cycle. Read More »

    • TSB #SSM74408

      Date Announced:
      MAY 03, 2019
      NHTSA ID:
      #10162300

      Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not illuminate after PDI. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164959

      Customer may experience various warnings & symptoms i.e. difficulties charging the vehicle, a Traction Battery Warning, or inability to start the vehicle, Reduced Performance Warning. Read More »

    • TSB #SSM74445

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10163101

      During PDI the retailer may experience range less than expected at 100% charge, specifically this has been reported as 325km or 201 miles which does not meet customers' expectations. Read More »

    ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

    • TSB #JTB00619NAS3

      Date Announced:
      JUN 11, 2019
      NHTSA ID:
      #10164949

      A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #JLRTB02012NAS1

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169910

      'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting ... Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SFCC Jul20_26

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178159

      20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »

    • TSB #SFCC_NOV19_40

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168935

      Customer states the vehicle will not start. Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163747

      TCU_3 Programming failures Read More »

    EXTERIOR LIGHTING

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #JLRTB02040NAS2

      Date Announced:
      OCT 06, 2020
      NHTSA ID:
      #10182432

      The heated tailgate window is inoperative when the switch is in the ON position. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    • TSB #SSM74890

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10178108

      A Customer may express a concern that the Air Conditioning (A/C) has poor performance Read More »

    STRUCTURE:BODY:DOOR

    STRUCTURE:BODY:TAILGATE

    • TSB #JLRTB02040NAS1

      Date Announced:
      MAY 26, 2020
      NHTSA ID:
      #10175602

      The heated tailgate window is inoperative when the switch is in the ON position. Further investigation has found that fuse F17 in the Passenger Junction Box (PJB) has blown. Read More »

    STRUCTURE:BODY:HOOD

    • TSB #NAS19.08.004

      Date Announced:
      AUG 02, 2019
      NHTSA ID:
      #10164969

      An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the ... Read More »

    LATCHES/LOCKS/LINKAGES:HOOD:LATCH

    • TSB #NAS19.08.004

      Date Announced:
      AUG 02, 2019
      NHTSA ID:
      #10164969

      An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the ... Read More »

    TIRES:VALVE

    TRAILER HITCHES

    • TSB #SSM74561Att1

      Date Announced:
      OCT 08, 2019
      NHTSA ID:
      #10167313

      There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Read More »

    • TSB #SSM74561Att2

      Date Announced:
      OCT 08, 2019
      NHTSA ID:
      #10167314

      There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Read More »

    • TSB #SSM74562

      Date Announced:
      OCT 08, 2019
      NHTSA ID:
      #10167315

      There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Read More »

    ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

    • TSB #SFCC_MAR12_36

      Date Announced:
      MAR 16, 2020
      NHTSA ID:
      #10173570

      A customer may report that the All Surface Progress Control (ASPC) Dynamic Stability Control (DSC), driving mode and air suspension (if equipped) switches are inoperative and related warning messages are displaced on the Instrument ... Read More »

    FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163746

      Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164941

      Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available. Read More »

    BACK OVER PREVENTION

    • TSB #SSM74544

      Date Announced:
      SEP 10, 2019
      NHTSA ID:
      #10166448

      The Diagnostic Trouble Code (DTC) U3000-96 ? Component Internal Failure can be stored in the Image Processing Module B (IPMB) with no functional effect on the vehicle or camera system. Read More »

    EQUIPMENT

    • TSB #JLRTB02041NAS3

      Date Announced:
      MAR 30, 2021
      NHTSA ID:
      #10189734

      Exterior Door Handles Do Not Operate As Expected In Freezing Conditions Read More »

    • TSB #JLRTB02043NAS2

      Date Announced:
      MAR 30, 2021
      NHTSA ID:
      #10189735

      Air Deflector Loose/Adri Read More »

    • TSB #SFCC_MAR2021_27

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10190063

      Navigation Voice Control does not function Read More »

    • TSB #JLRTB02037NAS1

      Date Announced:
      MAR 02, 2021
      NHTSA ID:
      #10189733

      Dust collects on the door shut surfaces and is drawn into the passenger compartment bythe inward airflow when a door is opened. Read More »

    • TSB #SSM75264

      Date Announced:
      FEB 09, 2021
      NHTSA ID:
      #10188064

      Air Conditioning (A/C) not blowing cool air into the cabin. Read More »

    • TSB #SSM75185

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185390

      No cabin heating while running in vehicle in EV mode. Read More »

    • TSB #JLRTB02041NAS2

      Date Announced:
      DEC 04, 2020
      NHTSA ID:
      #10185242

      Exterior Door Handles Do Not Operate As Expected In Freezing Conditions Read More »

    • TSB #H295NAS1

      Date Announced:
      NOV 12, 2020
      NHTSA ID:
      #10183913

      Loss of charging AC & DC capability. Read More »

    • TSB #SSM75143

      Date Announced:
      NOV 05, 2020
      NHTSA ID:
      #10183936

      Passive keys stop working after a successful BCM update Read More »

    • TSB #JLRTB02037NAS1

      Date Announced:
      NOV 03, 2020
      NHTSA ID:
      #10183915

      Dust Entering The Passenger Compartment Read More »

    • TSB #SSM74890

      Date Announced:
      OCT 05, 2020
      NHTSA ID:
      #10182401

      Air Conditioning (A/C) has poor performance Read More »

    • TSB #SFCC_SEP2020_21

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180941

      There is a ⿿Hybrid System Malfunction⿝ warning on the instrument cluster. Read More »

    • TSB #SFCC Jul20_26

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178159

      20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements Read More »

    • TSB #SSM74890

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10178108

      A Customer may express a concern that the Air Conditioning (A/C) has poor performance Read More »

    • TSB #JLRTB02041NAS1

      Date Announced:
      JUN 19, 2020
      NHTSA ID:
      #10177113

      Exterior Door Handles Do Not Operate As Expected In Freezing Conditions Read More »

    • TSB #SFCC_JUN2020_39

      Date Announced:
      JUN 19, 2020
      NHTSA ID:
      #10177170

      A customer may report that the air deflector in front of the rear tire is coming loose. Read More »

    • TSB #JLRTB02043NAS1

      Date Announced:
      JUN 09, 2020
      NHTSA ID:
      #10177114

      1 or both of the air deflectors installed on the rocker panel moldings may become loose/adrift over time. They may rotate around the retaining scrivet and come in contact with the rear tires, causing a rubbing noise. Read More »

    • TSB #H207NAS2

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174435

      A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' ... Read More »

    • TSB #NAS19.08.004_2

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174453

      An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the ... Read More »

    • TSB #SSM74763

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173431

      InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. Read More »

    • TSB #TechRS_NOV19_104

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168873

      SOTA download does not complete first time through Read More »

    • TSB #TechRS_NOV19_106

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168875

      Quiescent battery drain due to TCU module. Read More »

    • TSB #TechRS_NOV19_108

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168877

      Voice control is not able to locate destination entry. Read More »

    • TSB #TechRS_NOV19_109

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168878

      Web Browser functionality is not available. Read More »

    • TSB #Tech_RS_NOV19_99

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168867

      Customer states not able to start vehicle after state inspection test is performed. Read More »

    • TSB #TechRS_NOV19_100

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168868

      Customer is able to unlock and lock the vehicle but not able to start vehicle Read More »

    • TSB #SSM74590

      Date Announced:
      OCT 29, 2019
      NHTSA ID:
      #10167329

      Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions. Read More »

    • TSB #SFCC_OCT19_27

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167338

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_OCT19_36

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167343

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SFCC_OCT19_37

      Date Announced:
      OCT 28, 2019
      NHTSA ID:
      #10167344

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SSM74557

      Date Announced:
      SEP 24, 2019
      NHTSA ID:
      #10166450

      Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active. Read More »

    • TSB #SFCC_AUG19_Slide

      Date Announced:
      AUG 08, 2019
      NHTSA ID:
      #10164965

      Customer states there is no audio output from the speakers on all sources. Read More »

    • TSB #NAS19.08.007

      Date Announced:
      AUG 02, 2019
      NHTSA ID:
      #10164968

      All Jaguar retailers are advised that with immediate effect, UPS7919-1B H247 campaign has been suspended to allow for further investigations to be undertaken. Read More »

    • TSB #SSM74490

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163739

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SSM74490Attachme

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163740

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163751

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163113

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC-JUN19-Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10163116

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164943

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #SFCC_JUN19_Slide

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10164946

      Customer states there is no audio output from the speakers on all sources Read More »

    • TSB #JTB00696NAS1

      Date Announced:
      MAY 23, 2019
      NHTSA ID:
      #10162304

      The air conditioning (A/C) system may not operate as expected. Read More »

    • TSB #SFCCMAY19Slide25

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162315

      Popping sound or crackling noise from the audio system while in use. Read More »

    • TSB #H219 UPS4919-1BN

      Date Announced:
      MAY 15, 2019
      NHTSA ID:
      #10162302

      A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the Air Conditioning (A/C) system does not operate as expected. Read More »

    EQUIPMENT:ELECTRICAL

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #SSM75143

      Date Announced:
      NOV 05, 2020
      NHTSA ID:
      #10183936

      Passive keys stop working after a successful BCM update Read More »

    • TSB #JLRTB02043NAS1

      Date Announced:
      JUN 09, 2020
      NHTSA ID:
      #10177114

      1 or both of the air deflectors installed on the rocker panel moldings may become loose/adrift over time. They may rotate around the retaining scrivet and come in contact with the rear tires, causing a rubbing noise. Read More »

    • TSB #RCTR_29JAN20_18

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10171145

      "Range displayed is lower than expected, Vehicle displays 201 at 100% State of Charge" Read More »

    • TSB #TechRS_NOV19_106

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168875

      Quiescent battery drain due to TCU module. Read More »

    • TSB #TechRS_NOV19_109

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168878

      Web Browser functionality is not available. Read More »

    • TSB #Tech_RS_NOV19_99

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168867

      Customer states not able to start vehicle after state inspection test is performed. Read More »

    • TSB #TechRS_NOV19_100

      Date Announced:
      NOV 27, 2019
      NHTSA ID:
      #10168868

      Customer is able to unlock and lock the vehicle but not able to start vehicle Read More »

    • TSB #SSM74490

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163739

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SSM74490Attachme

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163740

      Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that ... Read More »

    • TSB #SFCC_JUL19_Slide

      Date Announced:
      JUL 11, 2019
      NHTSA ID:
      #10163751

      Customer states there is no audio output from the speakers on all sources Read More »