10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 66,643 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2000 Jaguar S-type. The contact stated that while traveling 55 mph burning fumes emitted into the vehicle. The contact was able to merge the vehicle to side of the road. The vehicle was able to be driven to an independent mechanic where it was found that there was a hole in the top of the muffler which damaged the rear electronic module. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure and current mileage was 150,541.
- Raeford, NC, USA
I purchased a Jaguar S-type from chase auto group, Inc.. I paid 13,000 in cash and the 3,000 by check.. the dealer sold me a lemon car because he hyped the car and told me that nothing was wrong with the car and low and behold their where electrical problems with the car. The car dash board lights did not work and the radio's light stayed on all the time, and it drained the battery the cd player did not work because their was not a cd player in the car and when I returned the car to be fixed he told me that he would add the cd player and fix the car and all of the necessary things that needed to be done to the car. I went back to check on my car, because he had not called me and he had sold my car to somebody else. I told him that I wanted my money back and he refused to reimburse me for my money and told me that he could give me two cars to make up for my lost. I want all of my money back that this company owes me.
- Alexandria , VA, USA
In excess of $10K spent in a 24 month period on various repairs on my 2000 S-type.
- Corona, CA, USA
A Jaguar 2000 was purchased on Dec 2003. It had 39000 miles. I have only put on 4000 miles on this car and the ball joint broke the other day and I was almost killed. The car was towed to a local foreign auto place and Jaguar refuses to repair the ball joint. Claiming they will only take the claim from a registered Jaguar dealer. So the car was towed today to momentum Jaguar on the sw freeway and I was told that the ball joint was replaced on the drivers side in April 2001 and it broke again"??in less that 43000 miles we have had 2 defective ball joints?" and the passenger side is defective as well and needs to be changed!! this is a serious defect and Jaguar is disclaiming any and all responsibility...it also has A/C problems and electrical problems. The sensors do not work and were replaced last year. The window regulators broke and were charged to me.. the rear passenger side of the car is falling off....it is always overheating. It is unbelievable and I only drove it 4000 miles in the last 2 years that I own it!!!!!!surely this is a lemon in the first degree!!!!
- Katy, TX, USA
The contact stated while driving the windows started going up and down. Also the headlights started flashing. The vehicle surged uncontrollably. He pulled off to the side of the road, turned the vehicle off, and then restarted the vehicle. He drove the vehicle home. The next morning, the vehicle's windows were down. The sun roof was up, and the lights where on. The vehicle has not been to a dealership to determine the problem. Updated 01/19/06.
- Columbus , OH, USA
Received a message "fuel computer data error" when attempting to use the trip computer. Dealer attempted repair be swapping out the instrument cluster, general electronics module, rear electronics module, PCM and fuel senders. Problem was not repaired. Now, when attempting readings at the odbii connector, they cannot communicate with the system, and cannot find the problem after many hours of labor. The car is due for its state inspection in a few weeks, and will fail due to the inspection facilities inability to access the odbii codes/history. The dealer has given up trying to resolve this issue, and I am facing a failed emission test on my upcoming inspection.....I don't know what to do next, as Jaguar clearly won't, or can't resolve the problem.
- Watertown, MA, USA
Incident 1: the windshield wipers has failed at least 10 times during a two year period. I have reported the incident to the manufacturer at least 5 times. Several of Jaguar field service technicians has tried to repair the problem but with no success. After each attempts to repair the problem, I would check the windshield wipers for the next couple of weeks to make sure everything is ok but unfortunately they fail at the most hazardous times during stormy, rainy weather conditions. Incident 2: I was rear-end in the center lane of two merging major expressways and the electrical system completely failed. It took the dealer 3 months to get the electrical system started. Incident 3: the vehicle will roll while in drive if I am on an incline.
- Mesquite, TX, USA
- Inglewood, CA, USA