10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 92,981 miles
About These NHTSA Complaints:
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ODI#11101609 - update information. Update, my car recall part was replaced for $574.04 and I picked it up yesterday 6-27-18, by a local auto parts repair shop, I have the bill to show proof. Jaguar Land Rover gwinnett salesman frisco dollard 770-680-5000 ofc emailed me on 6-16-18 to sale me another car, I told him I want my car fixed not a sale. He told me to call mike white service mgr. After leaving several messages, mr white called me back very rude and stated, they would not compensate me for the recall defect part. After I asked him to run my VIN# he stated the recall part was replaced 6-29-2007 under my name. I told him that was impossible because I did not buy this car until 7-9-2007. He became more upset and short with me and said it would be after 7-4-18 before they could even look at my car $150 just to diagnostics plus any part or labor just bring it in, I told him it was not drive-able, he said that was my problem. Nothing else they could or would do. I feel this was a total let down and neglect on my vehicle by Jaguar Land Rover I could had been killed or serious hurt because of a faulty brake recall/defect part on my car that should have been replaced years ago at any service visit that I had at their place of business. Now that I have paid the added expense for this repair and they were not willing to do anything to help correct this problem. Un-justice has been done to me.
- Nicholson, GA, USA
I found a recall on the electronic park brake module for a defect to be replaced since 2005, but I was never notified. I have had this vehicle since 2007 with many services at the dealership since purchased. Monday June 11, 2018 my parking brake engaged and would not release. This is S serious safety concern. I was parked away from home paying a bill in the poring rain and had to have my car towed to the nearer dealership.it has been 3 days now without transportation and I still don't know if they can fix it. All this could have been avoided with proper service and notification from the authorized dealership years ago at the time of service.
- Nicholson, GA, USA
My 2003 Jaguar S type is getting a parking brake fault/engine system fault and dsc not available at the same time with the ABS brake symbol. I have new brakes on my car and the rotors are good as well. I was driving and my car lighting system came up with that above and started to move slowly on a city street. I don't know what is causing this problem. I see that there was a recall on the parking brake module back in 2005 but I am the second owner of this car. I am not sure if this was taken care of by the previous owner. I have called several Jaguar places about records on this car about these recall/S but I am getting the run around. Luckily I haven't had any accidents with this issue. Please help...
- Margate, FL, USA
The contact owns a 2003 Jaguar S-type. The contact stated the emergency brake independently engaged. The brake and the ABS warning indicators illuminated. The vehicle was taken to the dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 04V488000 (parking brake). The failure mileage was approximately 23,000.
- Durham, NC, USA
My vehicle accelerate when applying brakes. Took it to a shop and was took something was defaulting with my master brake cylinder and the brake booster. Cost nearly 1600 to fix. Cal the manufacturer about a recall related to this but was told my car wasn't related to the recall.
- Florence, SC, USA
I got in my car to leave and the dash keep saying apply parking brake tried to and the parking brake would not release.
- Buckeye, AZ, USA
Hi the car started braking itself without pushing the brake then I see the parking brake light fault it the dashboard. I can't drive the car like this.
- Encino, CA, USA
The distance of the brake pedal and accelerator pedal are almost the same distance from the car floor and the pedals are close enough that a foot can contact both. After starting the car in a parking lot and putting in drive I stepped on the brake but the car lurched forward and the harder I pressed the brake the faster the car went over a concrete barrier. The cause was, of course, that I was stepping on both pedals. A year later the same thing happened and I rammed and broke a garage door. The height of the brake pedal must be raised about an inch so that stepping on the brake pedal will not allow simultaneous stepping the accelerator. I have contacted Jaguar, North America ref# [xxx]. on my car I have put a 7/8 inch block on the brake pedal to raise the height. If it had been a person ahead of me instead of a garage door I probably would have killed him. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Hereford, AZ, USA
- Staunton, VA, USA