10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 44,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Emergency hand brake failure. Approx 2 years ago, we visited friends for dinner. I parked my car in their short, reasonably steep driveway. After dinner, and when we were getting ready to leave, my wife got into the vehicle and I was saying good night to our hosts, when the car started rolling backwards and crashed into another guest's vehicle that had parked behind us. The emergency hand brake was fully engaged at the time, but was not strong enough to prevent the car from rolling backwards. I had a $500 damage payment to the other vehicle. No damage to the jag and no one was hurt in this incident. I have found that even pulling as hard as possible on the emergency hand brake, does not hold the vehicle on any type of incline. We have to engage the gears (manual model) to prevent a similar incident.
- Sandy Springs, GA, USA
The contact owns a 2003 Jaguar X type. The contact stated while parked on an incline, the contact shut off the vehicle and engaged the emergency brake before exiting the vehicle. The emergency brake did not engage. The vehicle rolled backward down the hill and crashed into a moving truck. There were no injuries. The contact stated the emergency brake would not hold unless there was tremendous amount of force used to pull the brake upward. The contact stated he was not aware that his vehicle was affected by NHTSA campaign id number: 04V487000 (emergency brake) until after the crash. The failure mileage was approximately 66,000 and the current mileage was approximately 70,000. Updated 10/15/10 bf the consumers wife set the parking brake, but did not put the vehicle in park. The vehicle was parked on an incline and hours later, the vehicle began to roll. The vehicle crashed into a moving company's truck. Updated 10/21/10
- Gelnn Heights , TX, USA
- Montclair, NJ, USA