10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 26,785 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The car is a 2003 X-type Jaguar with automatic transmission. Mileage is 50,139. Driving on interstate highway, the transmission produced a loud clanking sound and the engine began to race. This occurred 2 more times, so I exited the interstate and was able to pull into a shopping center parking lot. The transmission at this point would not downshift to accommodate the lower speed and remained in a high gear. After restarting and attempting to move the vehicle, reverse could not be engaged. The car was then towed 90 mile to my home Jaguar dealer who has serviced the car since new. Diagnostics show that the transfer case must be replaced, at a cost of $4000.
- Charlotte, NC, USA
The contact owns a 2003 Jaguar X-type. The contact stated that on June 9, 2007, her vehicle shut off without warning. The vehicle was towed to the dealer who stated that she needed a new transmission. Jaguar stated that nothing could be done. The total repair cost to replace the parts is $5,000. The contact stated that the vehicle only had 30,000 miles at the time of purchase. The engine size, powertrain, and # of cylinders were unknown. The current and failure mileages were 60,000.
- Columbus, OH, USA
Movement is difficult to predict. At 15 mph significant upshifting. Problem occurs in coasting at 20 mph down to 10 mph. As you decelerate car lurches into fisrt gear. Making brake distance impossible to predict. Causing accidents at traffic stopping points. Also significant lurching at 15mph, 40mph and then after 70mph. Car is an automatic and drives like a manual, is the primary concern and stopping distance is unpredictable. (transmission issue after three services in the first year) service secretary/manager argues that automobile is fine without test driving. Mechanic joined in test drive and quickly noted that a problem exists yet fix was only temporary.
- Albuquerque, NM, USA
This is now the 3rd occassion of apparent transmission surges while driving at freeway speed. After pressing the accelerator while passing another car, the engine RPM shot up to 9000, while to car failed to accelerate causing a near collision. The prior 2 occurences were while driving at 40-50mph, the car suddenly downshifts with a grinding noise and a clunk from the engine compartment.
- Santa Barbara, CA, USA
I pulled intp a slot on a parking deck. When I tried to change the gear to park the car lunged forward crashing into a retaining wall. It was pushing against the wall so hard I was afraid I would go through the wall or over the wall. I was on the second level of the deck. When I put the car in reverse it sped backward and struck a car parked behind me. It then crashed into a concrete wall spun around and crashed the drivers door into a concrete piller it then straightened up and sped straight backward crashing into a 4 ft high wall where the engine cut off.
- Little Rock, AR, USA
- Houston, TX, USA