2.3
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 66,640 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2010 Jaguar Xf. The contact stated there was an abnormal odor of fuel detected inside and outside of the vehicle. There were no warning lights illuminated. The vehcile was taken to Jaguar honolulu (888 kapiolani blvd, honolulu, hi 96813, (808) 592-5108) to be diagnosed. The contact was informed that the fuel flange and gasket needed to be replaced. The vehicle was not repaired. The contact stated the failure was like the failure listed in NHTSA campaign number: 20V081000 (fuel system, gasoline). The manufacturer was contacted however, no further assistance was provided. The failure mileage was 96,000.
- Kapolei, HI, USA
When my car started up I notice that the screen on the stereo system was just flashing and never came on also the car started over heating and check engine light came on also there is has leaking from the right rear passenger side door below car is in the shop now with $2,745 dollars worth of work being done to
- Durham, NC, USA
The contact owns a 2010 Jaguar Xf. The contact stated that while at driving 55 mph, the vehicle stalled without warning. The contact was able to restart the vehicle and drive back to the residence. A dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure however, no assistance was provided. The approximate failure mileage was 135,000.
- Winter Haven, FL, USA
The contact owns a 2010 Jaguar Xf. While driving approximately 25 mph, the check engine indicator suddenly illuminated and the vehicle turned off. The vehicle was towed to the local dealer (Jaguar of freeport, 146 w. sunrise hwy, freeport, NY) where it was diagnosed that the air injection pump was faulty and needed to be replaced. The vehicle was repaired, but the failure recurred three days later. The vehicle was towed back to the dealer where it was diagnosed that the failure was due to a fuel leak. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 80,000.
- Brooklyn, NY, USA
My vehicle has less than 59K miles and the check engine light is on. I was told the car is running too cool. There is an issue with the coolant system, fuel system etc. The car drives fine however, the dealership needs to replace hoses, housings, etc. To the tune of $1382 I have never heard of a car running too cool.. this is a manufacturing issue. Also, the headliner attached to the sunroof has falled due to heat and I understand this is a common problem with these Jaguar.
- Ellenwood, GA, USA
Car suddenly stop accelerating in the middle of the freeway. I had to pull to the side wich was hard since power steering and everything was not working since engine seem to shut off. Ended up figuring out that it had ran out of fuel but gas gauge showed around 1/4 left and no fuel low warning ever showed.
- Long Beach, CA, USA
Was driving down interstate and light came on saying coolant low, air conditioner was still blowing cold, but I turned off air, maybe 3 minutes later, loss acceleration power, black smoke billowing out of pipes and under hood and light came on saying low performance turn engine off. Immediately pulled car on side of highway. No warning car was running hot. Car was disabled would not start later and computer reading still registered cool. Gas was smelling all though the car and proceeded to leak from under car after towed away. At the dealership, the car had gas leaking under it on the ground when I went to retrieve items out of car. Dealership said it would cost 36,000. Plus to fix. Car is still sitting at dealership with no solution. I felt we were fortunate to get out of car alive because I felt it could have exploded. Dealership says it was water pump, but engine was never torn down to determine that.
- Huffman, TX, USA
Pulling out of a parking lot into oncoming traffic, car was driving fine then all of a sudden it snapped into restricted performance mode, slowed my car down to 15mph on a busy street, and almost got hit by other cars due to my sudden decline in speed. Took the car back to the dealership for assessment and their recommendation is to replace the engine for $32,000. I bought the car for $26,000 in January 2014 from galpin Honda in mission hills and I currently owe $24,000 on it. I just don't see how this could be right.
- Baldwin Park, CA, USA
The contact owns a 2010 Jaguar Xf. The contact stated that while driving approximately 70 mph, the engine performance failure warning indicator illuminated and the vehicle began to decelerate. The vehicle stalled and would not restart. The vehicle was towed to the dealer. The technician diagnosed that all eight fuel injectors failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 59,236.
- Wichita, KS, USA
While driving the engine light came on and white smoke came out from under the hood of the vehicle. The smell of engine coolant was inside the vehicle. The vehicle was brought to the dealership where they diagnosed a water pump failure. From information we gathered, this is a common issue for this vehicle which the manufacturer is aware and has done may replacements with a redesigned part. The poor design and quality of this part causes catastrophic engine failure. While Jaguar North America has released several technical service bulletins of this issue, they have failed to address the issue on all affected vehicles. Date: 06-01-2013 tsb#TT002-13 keeping the cooling system free of debris and corrosion to prevent premature water pump failure date: Dec 2012 tsb#jtb00278 cooling system - water pump leak www.cbc.ca/news/Canada/BMW-S-MINIcoopers-labelled-junk-as-owner-hit-with-10K-engine-repairs-1.2948855
- Duluth, GA, USA
The contact owns a 2010 Jaguar Xf. The vehicle was taken to the dealer to be repaired according to NHTSA campaign number: 12V521000 (fuel system, gasoline). Once the contact arrived at the dealer, he was informed that the repair had already been completed. The contact was experiencing the same failures listed in the recall. While inside the vehicle, the contact would smell a fuel odor and noticed fuel leaking from the vehicle onto the driveway. While driving approximately 55 mph, the engine seized. The vehicle was able to be restarted. The failure recurred numerous times. The manufacturer was not made aware of the failures. The failure mileage was 67,543.
- Mansfield, TX, USA
- Salisbury, MD, USA