5.1

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,408 miles

About These NHTSA Complaints:

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problem #13

Jun 072019

XF

  • 96,500 miles
When I purchased the vehicle from van Buick/GMC in scottsdale, Arizona they assured that they repaired the vehicle, its recalls, and windshield. Upon leaving the dealership, a couple of weeks later, the service engine light comes on and the codes I received from autozone reflect airbag and fuel delivery system errors. Although the airbag light is not on inside of the cabin, the dashboard is starting to lift on the passenger side where the airbag is. Also the rear seat child seat anchors do not exist. They are not present in the vehicle and I have 2 small children I Transport daily. Almost daily, the engine will stall or lag and I can hear whining coming from the rear passenger back seat where the fuel pump is. I'm afraid that the smell of gasoline and that sound means I have a faulty fuel pump. It stalls when running and when sitting idle. It's worse at an idle. It stalls or stutters daily. I'm afraid these 3 things which I've seen on recall lists related to this type of car were severely overlooked and are a danger to myself and my children.

- Laveen, AZ, USA

problem #12

Jul 312017

XF 8-cyl

  • 44,800 miles
Takata recall I received a recall on my 2010 Jaguar Xf (VIN# [xxx]) for takata airbag replacement (program code: J069). When I called the honolulu Jaguar dealer they indicated that I would need to pay the shipping cost from my home on the island of Hawaii to the island of oahu where the closest Jaguar dealer is located. That cost would be about $600. Having my car repaired is important for the safety of my family. The letter sent by the dealer initially indicated that repair would be without charge. Do I have any recourse or can the NHTSA help me on this issue? [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hilo, HI, USA

problem #11

Jun 032017

XF

  • 111,000 miles
Takata recall - I wasn't notified by Jaguar of the recall for passenger side airbag. I checked the NHTSA database and was made aware of it. After taking my 2010 Xf to the nearest jag dealership, they checked the recall database and told me that my car is one of the recalled vehicles. But they did not replace my airbag and it has been 5 months and I still haven't heard from Jaguar about bringing my car back to be fixed.

- Reidsville, NC, USA

problem #10

May 262016

XF

  • miles
Takata recall. The contact owns a 2010 Jaguar Xf. The contact received notification of NHTSA campaign number: 16V373000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- San Jose, CA, USA

problem #9

Jul 292016

XF 8-cyl

  • miles
The contact owns a 2010 Jaguar Xf. The contact received notification of NHTSA campaign number: 16V373000 (air bags) however, the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Update 06/07/17 updated 07/12/2017

- Elgin, IL, USA

problem #8

Jul 292016

XF

  • miles
The contact owns a 2010 Jaguar Xf. The contact received notification of NHTSA campaign number: 16V373000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chesterfield, VA, USA

problem #7

May 262016

XF

  • miles
Takata recall. The contact owns a 2009 Jaguar Xf. The contact received notification of NHTSA campaign number: 16V373000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Anaheim Hills, CA, USA

problem #6

Jul 292016

XF 8-cyl

  • miles
Takata recall. The contact owns a 2010 Jaguar Xf. The contact received notification of NHTSA campaign number: 16V373000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/23/2017 consumer stated the dealer has not been able to get parts, due to manufacterer. Updated 7/5/18

- Williamsville, NY, USA

problem #5

Sep 122016

XF

  • miles
The contact owns a 2010 Jaguar Xf. The contact recieved notification of NHTSA campaign number: 16V373000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

- Grosspoint, MI, USA

problem #4

Jul 292016

XF

  • miles
Takata recall Jaguar called me and are unwilling to do anymore than to tell me to drive the car--even with the defect. I cannot accept the responsibility of driving the car with my family in it, knowing it has a defect that "could cause serious injury or death". Jaguar unwilling to accept responsibility and provide a safe replacement. I have no use of my car. Now unwilling to return calls.

- Rome, GA, USA

problem #3

May 272016

XF

  • miles
Takata recall. The contact owns a 2010 Jaguar Xf. The contact received notification of NHTSA campaign number: 16V373000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.

- Los Angeles, CA, USA

problem #2

Aug 082016

XF

  • miles
Takata recall I have been informed by mail that my vehicle is in the airbag recall. However, I no idea when the car will be made safe and I would like to sell in a few months but will not with this airbag issue as this defect reduces the cars value..

- Lauderhill, FL, USA

problem #1

Aug 082016

XF

  • miles
Takata recall. The contact owns a 2010 Jaguar Xf. The contact received notification of NHTSA campaign number: 16V373000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Walls, MS, USA