The contact owns a 2011 Jaguar XF. The contact stated while driving 50-60 MPH, the vehicle unintendedly turned off in the middle of the highway and the gear shifter retracted into the console, preventing her from shifting into gear. Additionally, the doors locked and the contact was unable to exit the vehicle. There was no warning light illuminated. The contact was able to restart the vehicle after 25 minutes. The gear shifter raised up and the contact was able to veer to the side of the roadway however, the failure reoccurred. The contact was able to restart the vehicle after 25 minutes and exited the highway. The contact veered to the side of the road and the vehicle was towed to the residence. The contact later refueled the vehicle however, the failure recurred while driving. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The failure mileage was approximately 115,000.

- Las Vegas, NV, USA

My gearshift selector keeps going out I was in the drve through, put my vehicle in park because I was idling too long, tried shifting back into drive vehcle would not shift, 2 hours later after several angry customers my vehicle shifted into drive, get home to put into park vehicle would not shift to park, so now im stuck in drive, couldnt do anything but sit and wait nothing, so I had to shut vehicle off and doing so vehicle rolled with no brakes hitting vehicle in front of me, luckily it was my vehicle, vehicle has not reverted back to operation still stuck in drive

- Pittsburg, CA, USA

The contact owned a 2011 Jaguar Xf. While the vehicle was operated, the contact was alerted by another motorist that smoke was coming from the vehicle. The contact pulled the vehicle over to the side of the road and various warning indicators illuminated. After the contact exited the vehicle, it became engulfed in flames. A police report was filed. The fire department was contacted and extinguished the flames. The vehicle was towed to a salvage yard and deemed destroyed. The dealer and manufacturer were not contacted. There were no injuries. The failure mileage was approximately 95,000.

- Philadelphia, PA, USA