10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
33,081 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #13

Nov 042022

XF

  • miles
Fuel tank is leaking fuel from the top of the tank. Fuel is visibly leaking, I must exit the vehicle to air out and breathe. I-??ve had multiple medical visits for headaches. Jaguar/Land Rover has had multiple fuel recalls, but have told me my car is not covered.

- Fort Polk, LA, USA

problem #12

Aug 032022

XF

  • miles
The dealer said that they fixed the recall, which is not true, because it came back so fast, it just unreal, the manufacture is one who should care about that, i was driving my kid to school wen the car started to shake badly, so i thought its kunda danger to my family !

- Oceanside, CA, USA

problem #11

Mar 212022

XF

  • miles
Car shutdown powers completely off in rush hour speed traffic and will not do anything cant get it in gear or anything do to faulty electric components and faulty fuel pump and its components this is completely a fatality waiting to happen for the car owners and the on coming traffic vehicles this is real bad this also made me and my wife anniversary day the worst ever we are scorn for life

- Kenner, LA, USA

problem #10

Apr 012019

XF

  • 66,000 miles
The contact owns a 2012 Jaguar Xf. The contact stated that the vehicle produced thick smoke, lost fuel, had an abnormal fuel odor, failed to accelerate occasionally, the check engine warning indicator illuminated, and "restricted performance" appeared on the instrument panel. The vehicle was towed to Jaguar of annapolis (101 ferguson rd, annapolis, md 21409, (855) 741-8067) where it was diagnosed that four fuel injectors needed to be installed and a new catalytic converter was needed. The vehicle was not repaired. The manufacturer was not made aware of the failures. The failure mileage was 66,000.

- North East, DC, USA

problem #9

Nov 052018

XF

  • 93,135 miles
In 2012 Jaguar had a recall on some of their fx model cars due to faulty fuel tank flange issues that could cause the cars to catch fire. The NHTSA campaign # was 12V521000, the recall # was: J027 & the potential number of units affected was 4,195. In the document I've enclosed, you'll see that my vehicle had the exact same issue with the oil leak and cracked fuel tank flange that other cars were recalled for in 2012. I initially noticed a strong fuel smell in my garage after turning the car off and closing the garage door about 1 weeks ago. My next door neighbor also complained that she smelled the gas fumes in her house last week, but noticed that they went away after I removed my car from the garage and parked it outside. I checked Jaguar's website and asked my Jaguar service advisor if there was a recall on my vehicle because I'd previously read about the fuel tank flange recall, but both sources did not confirm a recall on my car. I called Jaguar this morning while at the dealership waiting for my car to be serviced, and was told that they recall was VIN specific & it was indeed for the same exact issue I had fixed today. I'm concerned that I was driving around in a car that Jaguar has known to have a serious issue that could've resulted in my car catching fire, yet mine and other Jaguar who may have had or may have the issue are still on the streets. Due to the severity of the matter, I wanted to bring it to your attention in hopes that you can intervene with this serious situation.

- Manassas Park, VA, USA

problem #8

Sep 202018

XF

  • 74,124 miles
The contact owns a 2012 Jaguar Xf. The contact stated that the fuel tank indicator illuminated even though there was half a tank of fuel in the vehicle. The vehicle was taken to an independent mechanic who recommended the fuel pump be replaced. The dealer (Jaguar columbia, 540 jamil rd, suite a, columbia, SC 29210, (803) 731-7493) was contacted and suggested the vehicle be brought in for diagnostic testing. The contact informed the dealer that the vehicle was already in the shop and a part was ordered. The vehicle repairs were being delayed until the fuel pump part arrived. The repairs would be performed by the independent mechanic. The dealer stated that there was no recall on the vehicle. The manufacturer was not contacted. The failure mileage was 74,124.

- Columbia, SC, USA

problem #7

May 162018

XF

  • miles
I was driving (in motion) when the car completely shut down in the middle of a busy street. I was able to thankfully roll into a turn lane. I was not able to restart or even turn the car into neutral. The vehicle lost power-assisted braking and power-assisted steering. It was horrifying. The car was towed to rosenthal Jaguar Land Rover in tysons corner va, where they uncovered that the issue was a defective fuel pump connector and the description matches the exact description of this recall: Https://www.edmunds.com/car-news/2013-Jaguar-Xf-recalled-for-fuel-pump-problem.html

- Vienna, VA, USA

problem #6

Oct 232017

XF

  • 58,000 miles
Car stalled while driving in a straight line, vehicle was still in motion when engine stopped without any warning lights (sudden and total loss of power). Steering control was limited when engine shutoff and brake pedal also required much more pressure than normal to bring car to stop. Issue happened while taking off from school parking lot, so no accidents were caused, but it would have been a very likely cause for an accident on a busy freeway. Car did not start back up and had to be towed back to repair shop.

- Huntington Beach, CA, USA

problem #5

Jun 142017

XF

  • 55,000 miles
Fuel flange is cracked causing my vehicle to pour out gas while moving and while parked. There is also a heavy gas smell throughout the vehicle.

- Atlanta, GA, USA

problem #4

Jul 012016

XF

  • 35,000 miles
The contact owns a 2012 Jaguar Xf. While attempting to accelerate, the vehicle suddenly stalled and shut off. The vehicle was towed to the dealer where it was diagnosed that the electronic fuel pump failed. The electronic fuel pump was replaced; however, the failure recurred approximately one month later. The vehicle was taken to an independent mechanic who diagnosed that the high pressure fuel pump was faulty. The high pressure fuel pump was replaced again, but the failure continued. The manufacturer was not notified of the failure. The failure mileage was 35,000.

- Hattiesburg, MS, USA

problem #3

Oct 142016

XF

  • 48,800 miles
I have a 2012 Jaguar Xf with 48,000 miles which has a gas leak on top of the gas tank where the hose connects to the ascending unit. This is not only very dangerous for my family but also to my home as this issue can cause a fire. I would like this issue resolved by repair as I am aware that Jaguar has issued several recalls and one of the recalls is for a problem with the 2012 Jaguar Xf leaking gas which could cause a fire.

- Corpus Christi, TX, USA

problem #2

Jun 152016

XF

  • miles
Vehicle was parked I noticed a gas smell coming from the vehicle. The fuel line or the fuel tank has a leak the mechanics don't know how this could have happened

- New Orleans, LA, USA

problem #1

Jan 232016

XF

  • miles
The contact owns a 2012 Jaguar Xf. While driving various speeds, the vehicle leaked fuel and the engine stalled. The vehicle was not able to restart. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. A technician informed the contact that the fuel pump was leaking fuel. The VIN was not included in NHTSA campaign number: 12V521000 (fuel system, gasoline). The manufacturer was notified of the failure. The failure mileage was unknown.

- Tampa, FL, USA