10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
15,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Aug 122022

XF

  • miles
I was driving at a high speed. 65 mph and went to accelerate to pass another vehicle and when I pushed the gas there was no power, the steering wheel locked up and I went off the side of the barley missing the ditch and then stopped. The i tried to restart it and the check engine light came of and after a couple attempts I had to have it towed to Jaguar of tacoma. My car is a 2024 with only 46000 miles on it. This shouldn-??t be happening. I have to other vehicle to drive. I commute for work so I need a reliable car, which I did my research and thought this was one.

- Tacoma, WA, USA

problem #3

Jan 232020

XF

  • miles
Scheduled recall J077 on 1/23/20 at North jaquar (18205 interstate 45 N, houston, tx 77090) and was denied recall and turned away. My vehicle had to be towed to repair shop on Saturday where 2 fuel leaks were discovered. My car stalls and is leaking fuel and coolant light has started to come on (red).

- Spring, TX, USA

problem #2

Jul 122019

XF

  • 37,000 miles
The contact owns a 2014 Jaguar Xf. When the vehicle was started, the service warning indicator illuminated. An independent mechanic came to the contact's residence to diagnose the vehicle and located a code for the fuel sensor. The mechanic stated that the fuel filler pipe and fuel cap needed to be replaced. The vehicle was not taken to a dealer and was not repaired. In addition, when fueling the vehicle at a fuel station, the pump would constantly click off. The contact was unable to fill up the tank. The manufacturer was notified of the failure and advised the contact to take the vehicle to a Jaguar dealer. The dealer was not contacted. The approximate failure mileage was 37,000.

- Marietta, GA, USA

problem #1

Jan 152019

XF

  • 23,000 miles
Unexplained fire: Vehicle was being driven to work. Upon pulling in to the parking lot, driver notices burning smell. Driver parks, bystander approaches driver to alert that the vehicle is on fire. Driver exits vehicle and notices a fire under the passenger side of the vehicle, approximately 1.5ft in diameter. Liquid is spilling onto the ground and catching on fire. Driver proceeds to work security desk to call fire department. Car is now enveloped in flames (~15ft). Fire spreads to vehicle in front of the Jaguar. Fire causes damage to a total of 4 vehicles and the asphalt. Fire department extinguishes the fire and vehicle is towed. The Jaguar was deemed a total loss. The Jaguar had been driven approximately 200 miles since takata airbag replacement.

- Athens, AL, USA