10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
No summary listed for above vehicle.
- Goshen, KY, USA
Both sliding doors were sticking, making it difficult to open and close doors. Both outside door handles have broken in a 2 week period.
- Baltimore, MD, USA
No summary listed for above vehicle.
- Mill Hall, PA, USA
Driver's side door has a crack right in middle of bolt that holds door to frame. Consumer feels door may come off. Dealer put a temperary weld on door that could break anytime.
- Rossford, OH, USA
No summary listed for above vehicle.
- Brentwood, TN, USA
Both defects occurred with no warning. No safety defect indicated.
- Smyrna, TN, USA
I have two doors that are breaking from the frame at the hinge, and no one will help me because I am a third owner, which was never told to me when I bought the vehicle, and I have two children in my vehicle and one of the doors affected is next to my five month old. These doors are at there last ends, which we where never told of or shown when purchasing this vehicle. I do not have the money to fix this, and I can't afford to leave my vehical sitting until it gets fixed. I have one vehical in my family to get us all to work and daycare. I thought that it would be a safe vehical, but as you can see. No one is willing to keep me and my family safe.
- Loveland, CO, USA
Structure, door : both doors have cracked welds where top & bottom hinges attach to chassis. Engine : bolts attaching right side motor mounts to engine sheared off (dealer implied factory support, demanded payment after work completed). Brakes disc : brake rotors rusted out well before 3 year, 36,000 warranty, dealer denied coverage. Brake rotors later subject to inspection & replace as needed recall, except owner repairs prior to recall not covered!
- Rocky River, OH, USA
None of the doors are able to be locked or unlocked automatically. Problem was reported to the dealership. The problem has not been corrected.
- Milford, MA, USA
Have found action # PE95047, door hinge assembly problem, help!!
- Locust Grove, VA, USA
Door hinge weld broke, cannot use drivers door
- Whittier, CA, USA
This problem seems to be common to this vehicle. I have spoken with other Jeep owners and found that several of their vehicles have the same situation as I have.
- Frackville, PA, USA
1) the driver side door is not closing completely. Upon a visual inspection I noticed that the hinge weld has started to fail. I have not taken any corrective action with this problem. I noticed that there has been an investigation with this same problem. 2) my wife was involved in an accident and the airbag did not deploy. The vehicle that she was driving was hit in the rear by another Jeep Cherokee travelling at approximately 30 mph. The other vehicle Jeep Cherokee involved did not deploy it's airbag either. The damage to our Jeep Cherokee was approx $3,000 to repair. I feel that the damage was sufficient enough to warrant the air bags deployment. If there are any further questions please contact me.
- Deland, FL, USA
No summary listed for above vehicle.
- Cromwell, CT, USA
Driver's side door fell off. The carter pin holding "L" brace, popped out. The welds on door were broken. The electrical lights (outside) stays on even after key is removed & vehicle turned off. Some electrical wires found melted together.
- Louisville, KY, USA
See numerous complaints on this door problem in your database. Hope something is going to be done about it before my door falls off.
- Lake Luzerne, NY, USA
Failed upper weld on driver's side, causing door to hang and close improperly (and incompletely). Dealer contacted manufacturer who wouldn't do anything because they said it was out of warranty.
- Chandler, AZ, USA
Welds drivier's and passenger's side doors broke, causing doors not to be held properly. Consumer is very concerned for safety cause unknown.
- Marshall, NC, USA
While getting into vehicle, noticed that when shutting driver's door, its off center or off track; when door is completely shut, there is a gap between frame of vehicle & doorway that a light shines completely through it. Will be taken vehicle to dealer.
- Effingham, IL, USA
- Pepperell, MA, USA