Drivers door upper hinge rusted where welded to body and separated from body. Door is only held on by lower hinge.

- Cincinnati, OH, USA

Severe rust all over the body but especially on the frame. Have had multiple components fail and crack, now taking in water through corners of the roof through rust holes. Passenger side of frame likely to sever under further driving. Rust on the brackets holding the fuel tank to the vehicle created a hole in the fuel tank. Part was replaced, no picture.

- Walloon Lake, MI, USA

The contact owns a 1996 Jeep Grand Cherokee. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before April of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. The VIN was not available.

- Spokane, WA, USA

This is the 3rd time I am complaining about a water leak in my 96 Cherokee driver side floor. The problem started 1 year ago and I have spent a over $900 to have it fixed by the dealer (antwerpen, baltimore, md 21228). Since this is the 3rd occurrence in one year, I think the problem is a structural defect and that Chrysler should stand behind it and fix it. It goes back to antwerpen on 4/5 for another go around. I concept is they are staling and waiting for the warranty on the 1st repair to run out, but sorry this isn't going to happen, even it I have to take it there weekly until somebody fixes it properly.

- Baltimore, MD, USA

This is the second time I have had water leakage from under the dash onto the driver's side floor soaking everything. The occurence was 5/2/03, problem fixed at dealer (antwerpen, baltimore) for $766. Now less than a year later the same problem is occuring. I am due to take iit in next week, how much do you want to bet the problem will be diagnoised as leaking in a different place so they won't have to honor the orginial repair warranty. This is almost a given. First of all this problem should not be happening at all. There obviously is a structural problem with the truck when it was made. I have also read several compliants from other owners and Jeep/Chrysler refuses to fix the problem. I do not call this customer service at all expecially when it is the second time around.

- Baltimore, MD, USA

Since purchase of vehicle, consumer has replaced brake rotors on numerous occasions, consumer was told by dealer that vehicle is rusted underbody which can cause brake problems, dealer sprayed underbody with coating, but brake problems still occur.

- Antioch, CA, USA

Since purchase of vehicle, consumer has replaced brake rotors on numerous occasions, consumer was told by dealer that vehicle is rusted underbody which can cause brake problems, dealer sprayed underbody with coating, but brake problems still occur.

- Antioch, CA, USA

Flooding water is entering driver's side of vehicle. Also, ice is forming on inside of windshield. Consumer has contacted dealer. All 4 Goodyear Wrangler tires with less than 13000 miles had to be replaced. Consumer states that the service manager will not return the calls concerning making an appointment to have vehicle fixed, dealer is requesting that consumer pay for all repairs, labor, and parts.

- Hazelton, PA, USA

Defective paint. Paint has "spyder" cracks on 100% of the engine hood and on 25% of the remainder of the vehicle. These cracks have increased in number and size since purchase of vehicle.

- San Diego, CA, USA

Water leaking in by the back tail light on drivers side and also in the front floor on drivers side

- Baltimore, MD, USA