10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,017 miles

About These NHTSA Complaints:

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problem #9

Feb 212017

Cherokee

  • 310,500 miles
On 2/21/17 at 6:25 am, traveling at 65 mph, my passenger rear tire blew out and became detached from the wheel. No evidence of puncture or valve stem issue. Took tire remains to discount tire in durham for replacement. Yokohama ykhtx. P235/75 R15.

- Pinehurst, NC, USA

problem #8

Dec 262010

Cherokee

  • miles
Primewell tires sold at Firestone are advertised as all season. I bought these tires in Feb 2010. On Dec 26th 2010, we had a snowstorm in hampton area. I had to go out and found out the tires have absolutely no traction on snow. These tires are dangerous for winter conditions. I lost control of the vehicle several times. On the way home, I was going approximately 15mph when all four tires loss traction due to a 15 to 20 mph wind and ended up in a ditch. The next day I replaced the tires with kelly Explorer tires and had no trouble negotiating the snow. These tires need to be pulled from the market or a warning given to consumers. They also lose traction on wet roads easily. As stated, they are advertised as " tires deliver all-season traction ".

- Hampton, VA, USA

problem #7

May 192003

(reported on)

Cherokee

  • 130,649 miles
The consumer took the vehicle into the shop for the recall on the spare tire. The recall stated to replace the tire with a larger size tire. Goodyear refused to put a new tire on because it created a safety hazard.

- New Castle, DE, USA

problem #6

Apr 022001

(reported on)

Cherokee 4WD

  • Automatic transmission
  • miles
Flooding water is entering driver's side of vehicle. Also, ice is forming on inside of windshield. Consumer has contacted dealer. All 4 Goodyear Wrangler tires with less than 13000 miles had to be replaced. Consumer states that the service manager will not return the calls concerning making an appointment to have vehicle fixed, dealer is requesting that consumer pay for all repairs, labor, and parts.

- Hazelton, PA, USA

problem #5

Sep 152000

Cherokee 4WD

  • Automatic transmission
  • miles
While driving the les schwab (wild country radial P225/75R15) tire experienced blow out, consumer managed to ease off road without rollover, the tire tread had an estimated 10,000 wear left.

- Beaverton, OR, USA

problem #4

Oct 072000

(reported on)

Cherokee

  • miles
I purchased all 4 tires in March 1999. Only one is part of the recall, but the other 3 are showing cracks along the seam of the outer tread. Firestone dealer and the 800 number are refusing to replace/rebate the tires becase they are not part of the recall. I believe there is a problem with the other 3 tires and want them replaced.( dot number: Tire size: P235/75R15 )

- Gladstone, MO, USA

problem #3

Oct 072000

(reported on)

Cherokee

  • miles
I purchased all 4 tires in March 1999. Only one is part of the recall, but the other 3 are showing cracks along the seam of the outer tread. Firestone dealer and the 800 number are refusing to replace/rebate the tires becase they are not part of the recall. I believe there is a problem with the other 3 tires and want them replaced. (tiresize: P235/75R15)( dot number: Tire size: P235/75R15 )

- Gladstone, MO, USA

problem #2

Apr 141998

Cherokee

  • miles
Tires on vehicle are 225-75-R-15, and what was replaced with 245-70-15, giving a totally different profile to the vehicle. The tires shipped were the only ones they had, and nothing else could be done to remedy the problem.

- North Attleboro, MA, USA

problem #1

Sep 251996

Cherokee

  • Automatic transmission
  • miles
In rain or snow the tires felt like they were ball Eagle, ga #P22570R-15.

- Milan, OH, USA